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WelcomHeritage Fernhills Royal Palace

Photo gallery for WelcomHeritage Fernhills Royal Palace

Exterior
Breakfast, lunch and dinner served
Premium bedding, pillowtop beds, minibar, in-room safe
In-room dining
Interior detail

Overview of WelcomHeritage Fernhills Royal Palace

WelcomHeritage Fernhills Royal Palace

3.5 star property
Lakefront hotel in Ooty with restaurant and conference center
7.2 out of 10 Good
7.2/10 Good

7 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
  • Child-friendly activities
Map
Nilgiris, Ootacamund, Ooty, Tamil Nadu, 643004
Main amenities
  • Daily housekeeping
  • Restaurant
  • Free use of bicycles
  • Room service
  • Conference center
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Lobby fireplace
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Coimbatore (CJB) - 92 min drive
  • Ooty Lovedale Station - 7 min drive
  • Coonoor Wellington Station - 17 min drive
  • Ooty Udhagamandalam Station - 24 min walk

Restaurants

  • Cafe Coffee Day - 3 min drive
  • The Lake Hotel - 4 min drive
  • Cafe Blu - 3 min drive
  • Ascot - 4 min drive
  • Apollo Pharmacy - 3 min drive
Map

About this property

WelcomHeritage Fernhills Royal Palace

WelcomHeritage Fernhills Royal Palace is a great choice for a stay in Ooty. For a bite to eat, guests can check out Curry and Rice, which serves breakfast, lunch, and dinner. Other highlights include free bike rentals and a garden.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in time from noon - 5:30 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Arcade/game room

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch plasma TV
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Curry and Rice - This restaurant serves breakfast, lunch, and dinner.
Fox Hunt Bar - Onsite bar. Open daily.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 4500
  • Christmas Eve (24 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4500
  • New Year's Eve (31 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Paytm.

Also known as

Ferrnhills Royale Palace
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Ferrnhills Royale Palace Hotel
WelcomHeritage Ferrnhills Royale Palace Hotel Ooty
WelcomHeritage Ferrnhills Royale Palace Ooty
Welcomheritage Fernhills Royal
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Fernhills Royal Palace Ooty
WelcomHeritage Fernhills Royal Palace Hotel
WelcomHeritage Fernhills Royal Palace Hotel Ooty

Frequently asked questions

Does WelcomHeritage Fernhills Royal Palace offer free cancellation for a full refund?
Yes, WelcomHeritage Fernhills Royal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at WelcomHeritage Fernhills Royal Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at WelcomHeritage Fernhills Royal Palace?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at WelcomHeritage Fernhills Royal Palace?
Yes, there's free self and valet parking.
What are the check-in and check-out times at WelcomHeritage Fernhills Royal Palace?
You can check in from noon - 5:30 PM. Check-out time is 10 AM.
What is there to do at WelcomHeritage Fernhills Royal Palace and nearby?
Have fun with onsite activities like horseback riding, mountain biking, and hiking. Enjoy amenities like an arcade and a garden.
Are there restaurants at or near WelcomHeritage Fernhills Royal Palace?
Yes, there's an onsite restaurant, Curry and Rice.
What's the area around WelcomHeritage Fernhills Royal Palace like?
WelcomHeritage Fernhills Royal Palace is a short 1-minute walk from Nilgiri Hills and 15 minutes' walk from Ooty Lake.

Reviews

7.2

Good

8.3/10

Cleanliness

7.7/10

Staff & service

7.1/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

Irresponsible behaviour
Rooms were not allotted in spite of confirmed bookings
GEORGE, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

Externally In bad condition with plaster peeling.
Terrible service. Bad quality food. Despite claims of free wifif in reality wifi available only in restaurant and lobby and so free wifi of no practical use. No activitries or any other services from a tourist point of view.
Verified Expedia guest review

10/10 Exceptional

Stunning palace in quiet calming location
Verified Expedia guest review

8/10 Very Good

Superbe hôtel historique...cher sans eau chaude
Les chambres sont magnifiques, l'hôtel est un ancien palais du Maharajah de Mysore. Mais aux prix où la nuit est facturée, il semble inimaginable de ne pas pouvoir se laver à l'eau chaude (au mieux, on pourrait qualifier l'eau obtenue de "non froide", même pas tiède...)
Verified Expedia guest review

8/10 Very Good

un très grand charme suranné
majesté des bâtiments et charme d'un palais du 19ème siècle. salle de restaurant immense pouvant paraitre lugubre le soir. Bar hors d'usage par défaut de licence. suite rénovée, somptueuse, très grande, avec de très beaux meubles d'époque, donnant une ambiance cosy. le parc est absolument magnifique avec une très belle vue.
Verified Hotels.com guest review

10/10 Exceptional

paleis ooty
dit soort hotel is zelfs in India zeldzaam, dus niet twijfelen, doen.
Verified Hotels.com guest review