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Fleur de Chine Hotel

Photo gallery for Fleur de Chine Hotel

Lobby
Indoor pool, outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Indoor spa tub
Indoor pool, outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Terrace/patio

Overview of Fleur de Chine Hotel

Fleur de Chine Hotel

5.0 star property
Luxury hotel with 6 restaurants, near Sun Moon Lake

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is P 24,185
Price available on 1/3/23
Map
23 Zhongzheng Road, Sun Moon Lake, Yuchi, Nantou County, 55546
Main amenities
  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free water park
  • Hot springs
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free train station pick-up
  • Health club
  • Sauna
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Refrigerator

Room options

About this area

Getting around

  • Shuili Checheng Station - 20 min drive
  • Jiji Station - 40 min drive
  • Free area shuttle
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • Fu beng - 7 min drive
  • Smokey Joe's - 7 min drive
  • FanZhaLan B&B - 8 min drive
  • 山上山下 - 12 min drive
  • 桃米早午餐 桃米早餐店 - 13 min drive

About this property

Fleur de Chine Hotel

Putting you within a 10-minute drive of Sun Moon Lake, Fleur de Chine Hotel features an airport shuttle and a free water park. You can visit the spa to be pampered with massages, body treatments, or aromatherapy, and KEN CAN By Ken Chan, one of 6 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a free kid's club. Fellow travelers say great things about the location and spacious guestrooms.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 211 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers airport shuttle pickup service from Taiwan High Speed Rail Taichung Station only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets stay free
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking nearby

Transfers

  • Airport shuttle*
  • Free train station pick-up available 24 hours*
  • Ferry terminal shuttle*

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Baby bath
  • Bed rails

What to do

  • Rock climbing
  • Hot springs
  • Shopping
  • Ecotours nearby
  • Mountain climbing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Japanese
  • Korean
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 48-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Hydromassage showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Qi Shiseido Spa has 3 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs. The spa is open daily. There are indoor hot springs open between 7:00 AM and 11:00 PM.

Dining

KEN CAN By Ken Chan - This fine-dining restaurant serves lunch and dinner. Reservations are required.
彩雲軒 - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
丹彤 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
雲月舫 - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of TWD 858 for adults and TWD 528 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Hot springs access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Fleur de Chine Hotel
Fleur de Chine Hotel Yuchi
Fleur de Chine Yuchi
Fleur Chine Hotel Yuchi
Fleur Chine Hotel
Fleur Chine Yuchi
Fleur Chine
Fenisia Hotel Nantou
Fleur de Chine Hotel Hotel
Fleur de Chine Hotel Yuchi
Fleur de Chine Hotel Hotel Yuchi

Frequently asked questions

Does Fleur de Chine Hotel offer free cancellation for a full refund?
Yes, Fleur de Chine Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Fleur de Chine Hotel?
As of December 9, 2022, prices found for a 1-night stay for 2 adults at Fleur de Chine Hotel on January 3, 2023 start from P 24,185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Fleur de Chine Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fleur de Chine Hotel?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Fleur de Chine Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Fleur de Chine Hotel?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Fleur de Chine Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Fleur de Chine Hotel?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Fleur de Chine Hotel and nearby?
Have fun during the warmer months with activities such as rock climbing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fleur de Chine Hotel also has a waterslide, a sauna, and a health club, as well as an arcade and a garden.
Are there restaurants at or near Fleur de Chine Hotel?
Yes, there are 6 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Smokey Joe's (4.2 mi), Fu beng (4.3 mi), and FanZhaLan B&B (4.4 mi).
Does Fleur de Chine Hotel have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
Does Fleur de Chine Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Fleur de Chine Hotel like?
Fleur de Chine Hotel is located on the boardwalk, a short 1-minute walk from Sun Moon Lake and 10 minutes' walk from Sun Moon Lake Wen Wu Temple. Travelers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Life is good
Staff service excellent,I know little pricy,but it’s what u pay for,I will go back again on next March
Jou, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The best is the staff kindness, next the room view. Hopefully they improve the dinner buffet, nothing out of the common buffet, not up to a 5 start hotel
Gonzalo, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Friendly but disappointing
Friendly helpful staff with attention to the details. As our stay did include breakfast and dinner buffet, I’ve been a bit disappointed. Perhaps to the full booking of the hotel from 30.12.-01.01. (Room 729), the dinner and breakfast experience wasn’t that nice. Especially when you stay at a 51star hotel and receive a 2-3 star experience. Tables were not prepared with salt&pepper grinders no nicely made up. It was like a mass handling of people with deduction of quality and customer experience. I feel like getting ripped off with an overpriced stay! On all other times I can recommend that place, but not on peak periods. A hotel shall always stay up and above the standard, which they definitely didn’t even get close to it.
YiLi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Amazingly beautiful hotel and setting. The facilities are well maintained and staff is great. Buffet breakfast and dinner are excellent.
Charles, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Weekend of Mix-Ups
Overall, the facilities were good and the location was wonderful. Unfortunately, there seems to be issues with their internal communication. Despite calling a few days earlier to sort out appointment times to use the various facilities (since we were a large group), there still ended up mixups/miscommunication regarding pool availability (ie initially told they couldn’t accommodate most of us at the pool during checkin) and dinner seating (ie not enough for the entire group). Thankfully these were all sorted out eventually. But it’s unfortunate that these were issues as we were assured they’d be taken care of on the phone. There were also other mixups with our group re: reserved room types being unavailable (they had reserved two beds but only rooms with one bed was available upon their check-in). They ended up having to pay for an upgraded room. These are only a few examples. All I can say is that we had a wonderful trip but I’m doubtful I’d go back…especially at this price point.
Joseph, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Joseph I-Chieh, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The meal is not tasty Crimson 安排了3天2夜的小旅行 入住的房是經典湖景房二個晚上(一泊二食,含丹彤的晚餐) 辦理CHECK IN 時給了8樓的房間 (應該經典湖景房的最高樓層)
YING CHIEH, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great in all aspects!
Great service, friendly staff and pet friendly hotel! Rooms are spacious with comfortable beds, astonishing lake view, nice amenities and a relaxing SPA. Breakfast and dinner buffet with great selection and quality of food. Free flow beer! Kids playground and in Addition our dog had a good time there too. Free 24h care of small pets during your stay. I only can recommend this hotel!!!
YiLi, 1-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review