Holiday Inn ALMATY, an IHG Hotel

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Overview of Holiday Inn ALMATY, an IHG Hotel

Holiday Inn ALMATY, an IHG Hotel

4.0 star property
4-star hotel in Bostandyk District with restaurant and bar/lounge

8.0/10 Very Good

184 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Timiryazev 2 D, Almaty, 050013
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Bostandyk District

Getting around

  • Almaty (ALA-Almaty Intl.) - 36 min drive
  • Almaty Station - 17 min drive
  • Airport shuttle (surcharge)

About this property

Holiday Inn ALMATY, an IHG Hotel

Holiday Inn ALMATY, an IHG Hotel offers an airport shuttle (available 24 hours) for KZT 5000 per person one way. Guests can visit the fitness center for a workout or grab a bite to eat at Glasshouse, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are offered, and in-room conveniences at this upscale hotel include sofa beds and refrigerators. Fellow travelers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 227 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM - 5:30 AM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (7952 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Shopping mall on site

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Russian
  • Turkish

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Glasshouse - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Breakfast costs between KZT 4400 and KZT 5600 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 5000 per person (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

ALMATY Holiday Inn
Holiday Inn ALMATY
Holiday Inn Hotel ALMATY
Holiday Inn Almaty Hotel Almaty
Holiday Inn ALMATY Hotel

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.4/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Alijon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall, our stay was fine. The towels were old.
Ramin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Charm Good Nanum, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Almaty business trip
On checking in I waited about 15 minutes as there was only one person working the check in desk. No apologies were made for this delay as if its normal… The room was noisy and facing onto a very busy road. The hotel is showing signs of age. Breakfast was good, the location is central and close to a mall. I was honestly not very impressed with hotel. But it was well priced I guess…
Juan-Ettienne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wery comfortable. Bed and sleeping quality is good
Khurmatulla, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Almaty stay
Hotel was fine. Just a bit far from everything.
George, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Almaty trip
Hotel is very clean. Breakfast is really good. Also very central. Will stay again.
George, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel
The hotel is really awesme. It is clean and staff are friendly. Breakfast is also very good. Would stay again.
George, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

13-night trip
Verified Expedia guest review