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Holiday Inn ALMATY, an IHG Hotel

4-star hotel in Almaty with restaurant and bar/lounge

  • Free WiFi and free parking
From
P2,025

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Room, 1 Queen Bed, Non Smoking - Bathroom
  • Suite, Smoking (Feature) - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 32.
1 / 32Standard Room - Guest Room
Timiryazev 2 D, Almaty, 050013, Kazakhstan
8.0.Very good.
  • No slippers, otherwise it was good. The bed as usual was very comfortable. Thanks

    Feb 17, 2020

  • Awfull smell was in the room, and I was so tired to go downstairs and change the room.

    Nov 5, 2019

See all 65 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 227 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Conference center
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Heart of Almaty
  • National Museum of Kazakhstan - 12 min walk
  • Presidential Palace - 13 min walk
  • Republic Square - 13 min walk
  • Colibri - 22 min walk
  • Nedelka Park - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Smoking (Leisure)
  • Suite, 1 King Bed, Non Smoking
  • Suite, Smoking (Feature)
  • Executive Suite, Non Smoking
  • Standard Room, Smoking (1 BD, 2 PERS)
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 2 Twin Beds, Smoking

Location

Timiryazev 2 D, Almaty, 050013, Kazakhstan
  • Heart of Almaty
  • National Museum of Kazakhstan - 12 min walk
  • Presidential Palace - 13 min walk

What’s around

Landmarks

  • Heart of Almaty
  • National Museum of Kazakhstan - 12 min walk
  • Presidential Palace - 13 min walk
  • Republic Square - 13 min walk
  • Colibri - 22 min walk
  • Nedelka Park - 25 min walk
  • Dostyk Plaza - 27 min walk
  • Almaty Opera House - 29 min walk
  • Almaty Central Stadium - 30 min walk
  • St Nicholas Cathedral - 34 min walk
  • Zenkov Cathedral - 37 min walk

Getting around

  • Almaty (ALA-Almaty Intl.) - 31 min drive
  • Almaty Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 227 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7952
  • Conference space size (meters) - 739
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Glasshouse - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • ALMATY Holiday Inn
  • Holiday Inn ALMATY
  • Almaty, An Ihg Hotel Almaty
  • Holiday Inn ALMATY, an IHG Hotel Hotel
  • Holiday Inn ALMATY, an IHG Hotel Almaty
  • Holiday Inn ALMATY, an IHG Hotel Hotel Almaty
  • Holiday Inn ALMATY
  • Holiday Inn Hotel ALMATY
  • Holiday Inn Almaty Hotel Almaty
  • Holiday Inn ALMATY Hotel

Optional extras

Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Breakfast costs between KZT 4400 and KZT 5600 per person (approximately)

Airport shuttle service is offered for an extra charge of KZT 5000 per person (one way)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn ALMATY, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 5:30 AM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Glasshouse offers international cuisine. Nearby restaurants include Sumo San (8-min walk), Loft Cafe (9-min walk), and Ziyafet Steak House (10-min walk).
  • Yes, an airport shuttle is available. The charge is KZT 5000 per person one way.
  • No, this hotel doesn't have a casino, but Casino Zodiak (14-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
8.0.Very good.
  • 10.0.Exceptional

    It was very nice place with a very good restaurant. The food in the restaurant during lunch was excellent, but the portions were really small. The breakfast was superb!!

    2 night business trip, Oct 30, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Avoid, noisy and run down

    Housekeeping did not clean room Bedsheets has holes in, curtains did not close and the room was on busy highway so constant noise

    Steven, 4 night trip, Oct 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    .veru good

    6 night business trip, Sep 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    I booked (and paid for) a king. I was downgraded to a (very narrow) single on check in. No offer of any compensation was offered. I even had to pay for breakfast. The staff said sorry, but they were full. “Sorry” doesn’t give me what I paid for.

    James, 1 night trip, Sep 26, 2019

    Verified Expedia guest review

  • 6.0.Good

    I told them the TV reception was poor. The technician came and couldn't fix it, and left. No follow-up. The burgers from room service were average at best. The toiletries were poor. The breakfast buffet was good. The price overall for the room was good. The overall experience just felt average.....

    Mark, 2 night trip, Sep 20, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Arrived at about 6 am but room was not ready. Waited for about an hour, front desk said that computer was down. Just sat. Room was tidy and clean. But there were stains in the WC. Room cleaning was a little shoddy. Breakfast was ok. Staff were neutral. Letter apology came later, unaddressed; ie standard reply, and offered only a drink at the bar.

    Koon, 4 night business trip, Sep 17, 2019

    Verified Expedia guest review

  • 2.0.Poor

    We arrived at the hotel at 5 AM but the room was not ready until 45 minutes later though we paid for the room starting from the previous day. The staff neither apologize nor compensate us for the inconvenience. One night two men somehow opened the door and walked into my room at about 4:30 AM. They ran away when I was awaken and shouted at them. I informed the hotel but there's no follow up.

    Jackie, 4 night business trip, Sep 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Giod location about a fifteen minute walk to the square.

    Jim, 2 night trip, Sep 12, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I have never stayed at a hotel with this many unfriendly staff. They treat everyone as potential thief

    4 night business trip, Aug 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice stay and good service.

    Steve, 2 night business trip, Jun 26, 2019

    Verified Hotels.com guest review

See all 65 reviews