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All properties in Lourdes, Hautes-Pyrenees, France

HELGON HOTEL – LOURDES PYRENEES

4-star hotel with restaurant, near Basilica of the Immaculate Conception

  • Free WiFi
From
P3,204

Image gallery

  • Lobby Lounge
  • Lobby Lounge
  • Triple Room - Bathroom
  • Breakfast Area
  • Lobby Lounge
Lobby Lounge. Image 1 of 24.
1 / 24Lobby Lounge
8 Rue de Massabielle, Lourdes, 65100, Hautes-Pyrenees, France
8.2.Very good.
  • Cockroach in the room. poor cleaning quality.

    Aug 6, 2019

  • Great location, friendly staff, air conditioning, clean rooms, balcony with amazing view.

    Jul 25, 2019

See all 40 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 74 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • 24-hour front desk
  • Car rentals on site

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • Basilica of the Immaculate Conception - 7 min walk
  • Basilica of Our Lady of the Rosary - 7 min walk
  • Massabielle Grotto - 9 min walk
  • Lourdes Wax Museum - 4 min walk
  • Basilica of St. Pius X - 5 min walk
  • Château Fort de Lourdes - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room
  • Twin Room
  • Triple Room
  • Standard Double Room

What’s around

Landmarks

  • Basilica of the Immaculate Conception - 7 min walk
  • Basilica of Our Lady of the Rosary - 7 min walk
  • Massabielle Grotto - 9 min walk
  • Lourdes Wax Museum - 4 min walk
  • Basilica of St. Pius X - 5 min walk
  • Château Fort de Lourdes - 7 min walk
  • Abri Saint Michel - 8 min walk
  • Le Petit Lourdes - 8 min walk
  • Château Fort de Lourdes - 8 min walk
  • Chateau Fort Pyreneen Museum - 8 min walk
  • Chemin de Croix - 0.4 mi / 0.7 km

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 14 min drive
  • Pau (PUF-Pau - Pyrenees) - 44 min drive
  • Lourdes Station - 17 min walk
  • Ossun Station - 14 min drive
  • St-Pe De Bigorre Station - 14 min drive
map
See on map
8 Rue de Massabielle, Lourdes, 65100, Hautes-Pyrenees, France

At a glance

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Bicycle rentals nearby

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sleep Number by Select Comfort mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Helgon
  • Hotel Helgon
  • Helgon – Lourdes Pyrenees
  • HELGON HOTEL – LOURDES PYRENEES Hotel
  • HELGON HOTEL – LOURDES PYRENEES Lourdes
  • HELGON HOTEL – LOURDES PYRENEES Hotel Lourdes
  • Helgon Hotel
  • Helgon Hotel Lourdes
  • Helgon Lourdes
  • Hotel Helgon Lourdes
  • Hotel Helgon

Optional extras

Self parking costs EUR 15 per day

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, HELGON HOTEL – LOURDES PYRENEES does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between December 31 and April 13. The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
    • Fitness facilities
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant that offers French cuisine. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Le Bodegon (4-min walk), Restaurant Alexandra (6-min walk), and Pizzeria Da Marco (6-min walk).
  • No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling.
8.2.Very good.
  • 6.0.Good

    Good location, Awful breakfast, very hard dried out bread. They cann it a buffet but only ham and cheese available

    3 night trip, May 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Closer to all facilities

    Amazing and closer to Church Grotte and eating out

    Ratnasabapathy, 2 night family trip, May 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    It was close to my destination. Walking distance to everything

    2 night romance trip, Apr 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Modern Hotel

    Very nice modern hotel, big room and clean.

    Corazon, 1 night romance trip, Oct 23, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Great stay. No complaints and central location. Little coffee shop across from the hotel.

    1 night romance trip, Aug 3, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Not quite 4-starts

    I’ve been to Lourdes many times and tried many different hotels, but for a 4-star hotel this one is sub-par. The cleanliness left things to desire, and when you have a toddler with you crawling around on the floor, it is an issue. The breakfast is said to be continental but is basically just some bread, plain croissants and some jam, and is way overpriced considering what you get. On their homepage they say that they offer airport shuttles, but what they mean is that they will call a Taxi for you. The location of the hotel is very good, the water pressure in the shower was good, despite being on the sixth floor. the working air-conditioning unit was a lifesaver. The staff is friendly and multilingual. They were very helpful, especially the young lady in the breakfast lounge. If you visit a place like Lourdes you don’t expect to be in the hotel a lot and can overlook most of the flaws, but traveling with a toddler you spend more time at the hotel and for a 4-star hotel, there are better options in Lourdes.

    Basam, 4 night family trip, Jul 16, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Accueil et bien situé

    Chambre agréable, avec grande salle de bain. Personnel aux petits soins. Très bon séjour, idéalement placé.

    Stéphanie, 1 night business trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Très bon hôtel que je recommande. Petit bémol sur le repas du soir mais y’a pleins de restaurant à côté qui sont sympas

    Samir, 3 night trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Très propre et personnel très sympathique

    4 night trip, Aug 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A conseiller

    Cet hôtel parfaitement situé à deux pas du sanctuaire est à conseiller sans hésitation: accueil parfait, personnel aux petits soins. Les chambres sont propres et confortables. Nous y retournerons.

    Raymond, 1 night family trip, Oct 17, 2019

    Verified Hotels.com guest review

See all 40 reviews