Kenzi Club Agdal Medina All Inclusive

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Overview of Kenzi Club Agdal Medina All Inclusive

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Kenzi Club Agdal Medina All Inclusive

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Avenue Mohamed VI

8.4/10 Very Good

970 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is P7,879
Price available on 05/07/2022
Map
Avenue Mohamed VI Zone de l Agdal, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • Free shopping center shuttle
  • 2 indoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Agdal
  • Avenue Mohamed VI - 1 min walk
  • Agdal Gardens - 1 min drive
  • Saadian Tombs - 6 min drive
  • Oasiria Water Park - 7 min drive
  • El Badi Palace - 7 min drive
  • Jemaa el-Fnaa - 18 min drive
  • Menara Mall - 7 min drive
  • Koutoubia Minaret - 13 min drive
  • Casino de Marrakech - 10 min drive
  • Le Jardin Secret - 18 min drive

Getting around

  • Menara Airport (RAK) - 12 min drive
  • Marrakech Central Station - 16 min drive
  • Free shopping center shuttle

About this property

Kenzi Club Agdal Medina All Inclusive

Located 4.4 mi (7 km) from the airport, Kenzi Club Agdal Medina All Inclusive puts you 0.1 mi (0.1 km) from Avenue Mohamed VI and 3 mi (4.9 km) from Oasiria Water Park. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Atlas, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 indoor pools, an outdoor pool, and a poolside bar. The overall property condition and location get great marks from fellow travelers.

All inclusive

All-inclusive room rates at Kenzi Club Agdal Medina All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals and snacks included
Dining availability limited at one or more venues

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 314 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:30 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Free reception
  • Snack bar/deli

Taking the kids

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • Meeting room
  • Conference center (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • 2 indoor pools
  • Full-service spa
  • 2 indoor tennis courts
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Kenzi Club Agdal Medina All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals and snacks included
Dining availability limited at one or more venues

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Atlas - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Orangery - This restaurant specializes in Moroccan cuisine and serves dinner only.
The Oasis - This poolside bar serves light fare only.
The Gnawa - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 16.50 per person, per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 13 years old are not allowed in the swimming pool, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Kenzi Club
Kenzi Club Agdal Medina
Kenzi Club Agdal Medina All inclusive
Kenzi Club Medina
Kenzi Club Medina All inclusive
Kenzi Club Agdal Medina All Inclusive All-inclusive property
Kenzi Club Medina All Inclusive All-inclusive property
Kenzi Club Medina Inclusive
Kenzi Agdal Medina Inclusive
Kenzi Club Agdal Medina All Inclusive Hotel
Kenzi Club Agdal Medina All Inclusive Marrakech
Kenzi Club Agdal Medina All Inclusive Hotel Marrakech

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.4/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

4/10 Fair

7-night family trip
Verified Hotels.com guest review

2/10 Poor

HICHAM, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible experience!
This is the worst hotel I stayed ever. The reception service was so bad and couldn’t do nothing. I booked the hotel for two rooms and should be provided with two bottles of wines as shown in my booking summary, however, I have made the call to the reception twice. The first time I made in the afternoon after checking in, they said, the wine was coming. The second time I made when I finished my dinner, they said, their restaurant was closed so they can’t provide any wine. And they are five-star hotels, I was told that they don’t provide 24h room services. And I asked for the hotel service complaints numbers, I was told they didn’t know any number about that. And I asked them to look into why they always ignore my requests, they couldn’t tell me when they can give me the reply about that. And their attitude was not good and didn’t want to solve any problems for me. And I stayed here for holidays and wanted to be relaxing and happy. But the service in the hotel ruined all of my good modes. I won’t live in this hotel ever. And I can’t understand why this will be a five-star hotel.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Shalonda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent All Inclusive Stay
I can’t compliment the staff at the Kenzi Andalusia Medina enough. Nothing was too much hassle for them in our week long stay. Housekeeping, The Restaurant staff, Kids Club and The Animation staff deserve a special mention. Any request was carried out with a smile on their face. I would recommend anyone to stay here, especially if you have kids. My only issue is, the rooms could do with a small upgrade, as things like the plugs are coming away from the walls.
Neel, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fareena, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aniss, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was fine
said, 1-night family trip
Verified Expedia guest review

2/10 Poor

Awful
The hotel has gone done since Covid, no investment, lack of staff and dirty and full of insects and mosquitoes. Don’t book.
Sharon, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

i was wrongly charged, for my stay of two nights.. i was with wife and two kids under 5.. my kids were charged as they were adults.. my total was over $ 820 for two nights... expedia did not help fix that either..
sadik, 2-night family trip
Verified Expedia guest review