Save

Kenzi Club Agdal Medina All Inclusive

5.0 star property
All-inclusive Marrakech hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Kenzi Club Agdal Medina All Inclusive

Photo gallery for Kenzi Club Agdal Medina All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas
Combined shower/tub, free toiletries, hair dryer, bidet
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Combined shower/tub, free toiletries, hair dryer, bidet

Overview of Kenzi Club Agdal Medina All Inclusive

8.4

Very Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Air conditioning
  • Free WiFi
  • Spa
Map
Avenue Mohamed VI Zone de l Agdal, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Free shopping center shuttle
  • 2 indoor tennis courts
  • Health club
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Television

Room options

Deluxe Double Room (2 Adultes+1 Enfant))

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Futon

Junior Suite

  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Single Room

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Triple Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room (2 Adultes+2 Enfants)

  • Sleeps 3
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Futon

Family Room

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

About this area

What's nearby

  • In Agdal
  • Avenue Mohamed VI - 1 min drive
  • Menara Mall - 7 min drive
  • Bahia Palace - 7 min drive
  • Jemaa el-Fnaa - 7 min drive
  • Menara Gardens - 7 min drive
  • Palais des Congrès - 7 min drive
  • Koutoubia Mosque - 8 min drive
  • Marrakech Plaza - 8 min drive
  • Majorelle Gardens - 9 min drive

Getting around

  • Menara Airport (RAK) - 13 min drive
  • Marrakech Central Station - 13 min drive
  • Free shopping center shuttle

Restaurants

  • Bo Zin - 9 min walk
  • Bladna - 3 min drive
  • Art Avenue - 4 min drive
  • Dar Soukkar - 10 min walk
  • Nouba - 1 min walk

About this property

Kenzi Club Agdal Medina All Inclusive

Just 4.3 mi (6.8 km) from the airport, Kenzi Club Agdal Medina All Inclusive puts you 4 mi (6.4 km) from Jemaa el-Fnaa and 5.7 mi (9.1 km) from Majorelle Gardens. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Atlas, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers say great things about the overall property condition.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals and snacks included
Dining availability limited at one or more venues

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 314 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:30 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Free reception
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Mini golf
  • Shopping

Working away

  • Business center
  • Meeting room
  • Conference center (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • 2 indoor tennis courts
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Atlas - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Orangery - This restaurant specializes in Moroccan cuisine and serves dinner only.
The Oasis - This poolside bar serves light fare only.
The Gnawa - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 16.50 per person, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 13 years old are not allowed in the swimming pool, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Kenzi Club
Kenzi Club Agdal Medina
Kenzi Club Agdal Medina All inclusive
Kenzi Club Medina
Kenzi Club Medina All inclusive
Kenzi Club Agdal Medina All Inclusive All-inclusive property
Kenzi Club Medina All Inclusive All-inclusive property
Kenzi Club Medina Inclusive
Kenzi Agdal Medina Inclusive
Kenzi Club Agdal Medina All Inclusive Hotel
Kenzi Club Agdal Medina All Inclusive Marrakech
Kenzi Club Agdal Medina All Inclusive Hotel Marrakech

Frequently asked questions

Does Kenzi Club Agdal Medina All Inclusive offer free cancellation for a full refund?
Yes, Kenzi Club Agdal Medina All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kenzi Club Agdal Medina All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kenzi Club Agdal Medina All Inclusive?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Kenzi Club Agdal Medina All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kenzi Club Agdal Medina All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Kenzi Club Agdal Medina All Inclusive?
You can check in from 2:30 PM - midnight. Check-out time is 12:30 PM.
Is there an onsite casino at Kenzi Club Agdal Medina All Inclusive?
No, this hotel doesn't have a casino, but Casino de Marrakech (7-min drive) and Le Grand Casino de la Mamounia (10-min drive) are both nearby.
What is there to do at Kenzi Club Agdal Medina All Inclusive and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Kenzi Club Agdal Medina All Inclusive also has a waterslide and a steam room, as well as spa services and a garden.
Are there restaurants at or near Kenzi Club Agdal Medina All Inclusive?
Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.
Does Kenzi Club Agdal Medina All Inclusive have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Kenzi Club Agdal Medina All Inclusive like?
Kenzi Club Agdal Medina All Inclusive is a short 1-minute walk from Avenue Mohamed VI and 10 minutes' walk from Agdal Gardens.

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Would not recommend
Spend your money elsewhere. This is not a 5-star property by any stretch of the imagination. We had to change rooms 3 times due to A/C not working as well as a cockroach situation. Property is run down. Protocols for running the place seem completely absent. We spent a week eating all meals in their restaurant without working A/C at 40c temperatures. Their shuttle to the Medina was run down and had no A/C. Routinely ran out of food during meals. Long lines to wait for it to be made. Never enough glasses or spoons. Kids using their fingers to grab buffet food without being addressed by the property. Pools have major deferred maintenance. Pool bar was dirty with bees all around the sweet mixers and dead flies in the Sangria on the countertop. Spoke to GM requesting a refund. He promised to get back to me after speaking to his boss, and of course that never happened, which pretty much sums up the approach to customer concerns at this property. He tried to gaslight me by claiming that all-inclusive clubs are not hotels. Wow! Needless to say, I have extensive experience with all-inclusives and this one is in trouble. My sister and her family also stayed and their bathroom flooded the first night, they were never able to get housekeeping to leave towels for everyone in their party, their door malfunctioned twice where it wouldn’t lock and each time they had to wait for hours for maintenance to show up. Working with hotels.com to address this as I find it completely unacceptable.
Nana, 14-night family trip
Verified Hotels.com guest review

2/10 Poor

Mishka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice stay. Great pool. Not too deep so great for the kids. Great entertainment. Nice slides. Food was good. They did mix spoons and knifes etc between veg and non veg food but overall no issues.
Hiren, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent facilities! The staff were very kind and hospitable. Food was amazing, various options for the whole family.
linda, 9-night family trip
Verified Expedia guest review

8/10 Very Good

Well done Kenzi
Edith, 13-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is lovely and all of the staff are so friendly :)
Kara, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Faouzi, 8-night trip
Verified Expedia guest review

6/10 Good

Great place to stay and explore Marrakesh. Lovely staff and well maintained resort. Some issues around room facilities as we had to move rooms due to drain smells being overwhelming but understood as we were in Morocco. Food choice looks broad but a bit limited for us.
John, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

bertrand, 6-night trip
Verified Expedia guest review

8/10 Very Good

Overall the property was very pleasant. Food was plentiful and varied but was not hot enough at times. Alcoholic drinks were a disappointment as spirits were watered down, wine was of low quality, beer was fine. Lovely courteous staff. Pleasantly surprised with quality of rooms which were always cleaned to a good standard. All in all a really nice hotel which was let down by the quality of drinks on offer.
NOREEN, 7-night family trip
Verified Expedia guest review