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1 room, 2 adults

Ballantrae Albany Hotel

4-star4 stars
39-47 Albany Street, Edinburgh, Scotland, EH1 3QY, United Kingdom

4-star hotel with bar/lounge, near Princes Street
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The room was clean but I felt very cold as the heating was not workOct 12, 2020
  • Nice stay again. Only issue was no bar facilities due to covid but didn't affect it much.…Oct 3, 2020

Ballantrae Albany Hotel

  • Single Room, 1 Twin Bed
  • Double Room, 1 Double Bed
  • Honeymoon Suite, 1 Double Bed
  • Twin Room
  • Family Room, Multiple Beds
  • Executive Double Room, 1 Double Bed

What’s around Ballantrae Albany Hotel

Landmarks

  • In New Town
  • Princes Street - 1 min walk
  • Edinburgh Playhouse Theatre - 4 min walk
  • George Street - 7 min walk
  • Royal Mile - 14 min walk
  • Palace of Holyroodhouse - 18 min walk
  • Grassmarket - 18 min walk
  • Edinburgh Castle - 19 min walk

Getting around

  • Edinburgh Airport (EDI) - 34 min drive
  • Edinburgh (ZXE-Edinburgh Waverly Train Station) - 10 min walk
  • Edinburgh Waverley Station - 12 min walk
  • Edinburgh Brunstane Station - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Ballantrae Albany Hotel’s small print

Also known as

  • Albany Ballantrae
  • Ballantrae Albany Hotel Hotel
  • Ballantrae Albany Hotel Edinburgh
  • Ballantrae Albany Hotel Hotel Edinburgh
  • Albany Ballantrae Hotel
  • Ballantrae Albany
  • Ballantrae Albany Edinburgh
  • Ballantrae Albany Hotel
  • Ballantrae Albany Hotel Edinburgh
  • Albany Hotel Edinburgh
  • Ballantrae Albany Hotel Edinburgh, Scotland
  • Hotel Ballantrae Albany

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Optional extras

Continental breakfast is offered for an extra charge of GBP 8.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ballantrae Albany Hotel

  • Does Ballantrae Albany Hotel offer free cancellation for a full refund?
    Yes, Ballantrae Albany Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ballantrae Albany Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ballantrae Albany Hotel?
    Sorry, there's no onsite parking at Ballantrae Albany Hotel.
  • Are pets allowed at Ballantrae Albany Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ballantrae Albany Hotel?
    You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Ballantrae Albany Hotel?
    Yes. Nearby restaurants include Conan Doyle (3-min walk), The Cask & Barrel (3-min walk), and Pomegranate (4-min walk).

Recent reviews

Good 7.6 From 437 reviews

Very good 8.0
Plus: Great breakfast, good location, good overall value for money. Minus: Housekeeping did not attend room once during my 3 nights/2 day stay. Was not provided with any information on check in, had to search the room for the info book to find out when breakfast was served and what the wifi password was.
Natasa, us3 night trip
Very good 8.0
Great location
Great location, nice building. Good service; staff friendly and helpful.
Alan, gb2 night trip
Poor 2.0
Disappointing Hotel
Stayed in Room 309There were a number of issues with the room which I would mainly have described as annoyances but over the short period of time we were in the room they started to add up and culminated with a major issue in that we had no hot water on Saturday morning. We called reception to report this and received a call back to say a couple of boilers had been fau Shabby appearance - stained carpet and large stains on bathroom ceiling. The bedroom Venetian blind was faulty. The TV came on of it’s own accord at three points during the night! In the morning the TV no longer had a signal so we were unable to watch any programs. Lastly, on leaving the hotel the hand sanitiser was empty. This was around 10am, I would have expected, given the current situation, that it would be refilled at the very least first thing in the morning. As you can expect we were extremely disappointed with our stay and hope that you will consider some sort of recompense for having provided us wit( such poor service. I look forward to hearing from you. Regar
Gwen, gb1 night trip
Very good 8.0
Our stay was great value for a beatiful hotel. The room was very clean and great amenities would definately return
D, gb1 night trip
Good 6.0
Poor Stay
Room was changed to an enormous suite which although spacious, was unneeded (4 beds for only myself and my partner) Service on entry and leaving was very poor. Unfriendly staff who were rude and not knowledgable on the hotel and room. Would not stay here again.
gb1 night trip
Fair 4.0
The staff wasn’t very friendly and the room was full of mould and not very clean. I won’t be staying there again
Niki, gb1 night family trip
Very good 8.0
3 night stay in reasonably priced hotel
3 nights in Edinburgh and this was a good hotel. There were restrictions on the cleaning due to covid restrictions but if we needed clean towels etc we just had to ask but they were not allowed to clean the room during our stay. The hotel is located in a good position near the theatres and was only a short 10 min walk into the centre/Princes St. There were some aspects of the hotel that needed attention, ie the water pressure was really poor so you had to leave this running for about 15 mins to get hot water, the door handle fell off, the toilet cistern dripped all night however, this was ok for what we needed it for - good location with a comfy bed. The room and the bathroom were huge and the continental breakfast was well replenished each morning - don't expect a cooked breakfast as some people weren't happy with this but it was clear that it was continental only. I would probably pick a different hotel if staying again in Edinburgh but this was reasonably priced in a good location so nothing to really complain about - overall was happy with our stay.
Shelley, gb3 night trip with friends
Good 6.0
Buy some new mattresses
We were put in a twin room despite booking a double but maybe that was because we tried to check in half an hour early. One of the twin beds had a terrible mattress. Seemed like the springs had broken. Sagging into the middle.
Colin, gb1 night trip
Fair 4.0
Disappointing
Went for a nice 4* experience in Edinburgh. I came out barely rating the place 3*. The room did not have the basics like a hairdryer. I had to keep going to reception asking for small bits you expect in a room. After following normal protocol of keeping the door handle label to have the room serviced, I did not realise you had to declare to the reception also for the room to be serviced. Considering the cleaners equipment was placed conveniently outside my room (which is on the ground floor and next to reception, in perfect view), making it impossible for them to miss the sign on the door. We had multiple insect within the room and bathroom, which would have died in the bathroom and the bedroom. The breakfast was the biggest let down. They clearly do not have enough staff working to operate a smooth running service, with very minimal option. The poor staff was swept off their feet the whole time with one person having to clean and tidy the whole dinning area. I will not be staying there again.
gb2 night trip
Very good 8.0
The staff were lovely but the room could have done with a good clean especially the bathroom the radiator was dripping the floor was filthy in corners there was what should have been fixings on walls but must have broken off and left The room we were in you could hear what sounded like running water must have been pipes from upstairs down the wall the bed was on, we had 2 cups one spoon and one saucer for our 3 day stay there was no batteries in tv remote and no towel change in the 3 days it says 4* but I would not say above 3*
Lorraine, gb3 night trip

Ballantrae Albany Hotel