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All properties in Gold Coast, Queensland, Australia
1 room, 2 adults

Mantra Crown Towers, Gold Coast, Australia

4.5-star4.5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
5-19 Palm Avenue, Gold Coast, QLD, 4217, Australia

Luxury apartment with kitchen, near Surfers Paradise Beach
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Just a short walk to the heart of Surfers & the beach, Crown Towers is always a great…Jul 18, 2020
  • Great pool for kids- the smaller one is heated. 10 min walk to downtown surfers. Good…Mar 8, 2020

Mantra Crown Towers, Gold Coast, Australia

from P8,711
  • 1 Bedroom
  • 2 Bedroom
  • 2 Bedroom Ocean
  • 3 Bedroom

What’s around Mantra Crown Towers, Gold Coast, Australia

Landmarks

  • In Surfers Paradise
  • Surfers Paradise Beach - 5 min walk
  • Chevron Renaissance - 6 min walk
  • Cavill Avenue - 9 min walk
  • SkyPoint Observation Deck - 16 min walk
  • Slingshot - 1 min walk
  • Infinity Attraction - 5 min walk
  • Timezone - 11 min walk

Getting around

  • Coolangatta Airport (OOL) - 33 min drive
  • Helensvale Station - 15 min drive
  • Varsity Lakes Station - 15 min drive
  • Pimpana Ormeau Station - 26 min drive
  • Airport drop-off service

At a glance

Key facts

Size

  • 159 apartments
  • Arranged over 39 floors

Arriving/leaving

  • Check-in time 2 PM-5:00 PM
  • Check-out time is 10 AM
The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the aparthotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Playground on site
  • Scuba diving nearby
  • Windsurfing nearby
  • Children's pool
  • Steam room
  • Waterslide
  • Sauna
  • Pool sun loungers
  • Arcade/game room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Luggage storage
Facilities
  • Year Built - 1997
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Languages Spoken
  • English

In the apartment

Home comforts
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • 31-inch TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Chiang Mai Thai - This restaurant specializes in Thai cuisine and serves dinner only.

Mantra Crown Towers, Gold Coast, Australia’s small print

Also known as

  • Crown Mantra
  • Crown Towers Hotel Surfers Paradise
  • Mantra Crown Towers Gold Coast/Surfers Paradise
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Surfers Paradise
  • Mantra Crown Towers Aparthotel Surfers Paradise
  • Crown Mantra Towers
  • Crown Towers Mantra
  • Mantra Crown
  • Mantra Crown Towers
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Aparthotel Surfers Paradise
  • Mantra Crown Towers Surfers Paradise
  • Mantra Towers

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Mandatory fees

Deposit: AUD 200.00 per stay

Optional extras

Rollaway beds are available for AUD 40.0 per night

Breakfast costs between AUD 5 and AUD 25 per person (approximately)

Cribs/Infant beds are available for AUD 40.0 per day

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 25 per person

WiFi is available in guestrooms for AUD 25 per day (rates may vary)

WiFi is available in public areas for AUD 25 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mantra Crown Towers, Gold Coast, Australia

  • Does Mantra Crown Towers offer free cancellation for a full refund?
    Yes, Mantra Crown Towers does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mantra Crown Towers?
    Yes, there's free self parking.
  • Is there a pool at Mantra Crown Towers?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Mantra Crown Towers?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Mantra Crown Towers?
    You can check in from 2 PM to 5:00 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Mantra Crown Towers?
    Yes, there's an onsite restaurant that serves Thai cuisine. Nearby restaurants include Burleigh Brewing Company (9.7 mi).
  • Is airport shuttle service offered by Mantra Crown Towers?
    Yes, a shuttle from the hotel to the airport is available. The charge is AUD 25 per person.

Recent reviews

Very good 8.0 From 372 reviews

Very good 8.0
Great week at the Gold Coast
A fabulous hotel with an amazing pool. I had a one bedroom unit with a great view of the pool and the beach (between the other tall buildings). It was in a good location and a short walk to Cavil Ave. The only downside was that we wanted to use the sofa bed but was told that it was going to be an extra charge as I only paid for the 'one' bed. I was told that the sofa bed should have been locked. It wasn't and it didn't look in the best condition in any case. Besides that I really enjoyed my week there and the front staff were wonderful.
Rita, au7 night business trip
Good 6.0
Not 4 stars. Wouldn't stay here again.
Nowhere near a 4 star property. Bordering on false advertising and deceptive conduct by claiming this as a "4 star modern resort". Only one night into my stay, so I'll be raising these concerns and giving the property a chance to fix what they can. Edit: Was moved to a different room which i cleaner and alleviates some of the room issues mentioned below. If you stay here, I'd suggest asking to be shown the room at check in to make sure you get one of the nicer ones. Cons: - Average location. Plenty of better options closer to the beach and/or shops, Cavill Ave, etc. where we have stayed previously. - Very noisy all night being right on the highway with vehicles roaring past. (Its as if the windows don't exist. Suggest upgrading to triple glazing.) - Built in 1997, getting on in age and needing some general upgrade work (mould and dirt, damaged doors, old furniture and appliances, stained carpets, etc.) I understand some rooms are timeshare/privately owned and let out, so may vary in standard, but Mantra is responsible at the end of the day. Room 504 in particular is not suitable to be in the rental pool. - Key required to open, but unsupervised and untagged luggage storage room away from view of reception. Leave at own risk. - Surcharges galore. $15 for 1day 3gb Wi-Fi. $2.00 to use luggage scales for 30 seconds. $2.00 to borrow a pool towel (really?!). - Weekly servicing only. Given two towels for a 4 night stay. - Could go on but out of space.
au4 night family trip
Fair 4.0
Can’t recommend
Disappointing
Peter, au3 night family trip
Good 6.0
Meh
The hotel was in a good location and it is great for kids because of the pool. Our room needed to be updated pretty badly and it also smelled like tobacco. Despite this, most of the stay was pretty decent. We stayed for six nights and we requested a late checkout on our last day there but were told that it would cost $20 an hour for a late checkout. Considering how much money we spent there, it seems that they would have been courteous enough to allow us to check out one hour late without charging us a fee.
Nichole, us6 night trip
Fair 4.0
Bad exeperience
asked them at the reception several times how does the aircon works. Nobody helped. Also asked several times about the bad smell at the room entrance and I was told that house keeping would come but no one ever turned.
Muhammad Waseem, au5 night family trip
Exceptional 10.0
Nice stay with great ocean view
Nice stay with great ocean view.
Wee Lian, sg5 night family trip
Very good 8.0
Satisfied getaway
Gold coast is a place to visit. Love it See you next time👌
Merryn, au3 night trip with friends
Very good 8.0
All good but the reception service
The receptionists’ services were not so nice. They knew we were new comers. They didn’t introduce anything to us, such as the WiFi service( after we had gone up to the room, we could not find the information about it, then rang them, then they asked us to come back to the reception to get the WiFi code), the timetable of shuttle bus to the theme parks, etc. because we arrived at the hotel a bit late, say 6:30, we asked them about the shuttle service to the theme parks and the tickets, they just said time was too late, you could ask tomorrow morning. Why they couldn’t answer us straight away, but asked us to come back the next day, they wasted our time to plan our trip. We had to ask for help with our friends in Sydney to book the theme parks’ tickets and plan the transport. The facilities and the location of the hotel were good. Very convenient.
gb4 night family trip

Mantra Crown Towers, Gold Coast, Australia

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