Thermae Palace Hotel

Photo gallery for Thermae Palace Hotel

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Beach
Beach
Superior Room, Terrace, Sea View | Terrace/patio
Junior Suite, Sea View (Palace Family) | Room

Overview of Thermae Palace Hotel

Thermae Palace Hotel

4.0 star property
Beachfront hotel in Ostend with restaurant and bar/lounge

7.6/10 Good

350 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
  • Laundry facilities
Map
Koningin Astridlaan 7, Ostend, 8400
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Room service
  • Business center
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Ostend City Centre

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 6 min drive
  • Brussels Airport (BRU) - 72.3 miles/116.3 km
  • Oostende Station - 22 min walk
  • Oostkamp Station - 22 min drive
  • Zedelgem Station - 22 min drive

About this property

Thermae Palace Hotel

4-star hotel in the heart of Ostend City Centre
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Thermae Palace Hotel. This hotel is a great place to bask in the sun with a beachfront location. The onsite brasserie, Albert, features al fresco dining. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • 7 meeting rooms, express check-out, and luggage storage
  • Concierge services, a 24-hour front desk, and a banquet hall
  • Guest reviews give good marks for the breakfast, beach locale, and helpful staff
Room features
All guestrooms at Thermae Palace Hotel feature comforts such as bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered onsite self parking (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • On the beach
  • Access to nearby indoor pool
  • Hiking/biking trails nearby

Working away

  • Business center
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Built in 1933
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • Television

Home comfort

  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Albert - This brasserie serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20.00 for adults and EUR 12 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Uncovered self parking costs EUR 15 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Thermae Palace
Thermae Palace Hotel
Thermae Palace Hotel Ostend
Thermae Palace Ostend
Hotel Thermae Palace
Thermae Palace Ostende
Thermae Palace Hotel Hotel
Thermae Palace Hotel Ostend
Thermae Palace Hotel Hotel Ostend

Frequently asked questions

Does Thermae Palace Hotel offer free cancellation for a full refund?
Yes, Thermae Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Thermae Palace Hotel?
As of September 26, 2022, prices found for a 1-night stay for 2 adults at Thermae Palace Hotel on October 2, 2022 start from P 6,000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Thermae Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Thermae Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Thermae Palace Hotel?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at Thermae Palace Hotel?
You can check in from 3 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Thermae Palace Hotel?
No, this hotel doesn't have a casino, but Casino Kursaal (12-min walk) and Grand Casino Middelkerke (19-min drive) are both nearby.
What is there to do at Thermae Palace Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy amenities like a fitness center and access to a nearby indoor pool.
Are there restaurants at or near Thermae Palace Hotel?
Yes, Albert offers alfresco dining. Nearby restaurants include funky friet house (6-min walk), Belvedere (6-min walk), and Savarin (8-min walk).
Does Thermae Palace Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Thermae Palace Hotel like?
Thermae Palace Hotel is in Ostend City Centre, a short 6-minute drive from Ostende (OST-Ostend-Bruges Intl.) and 4 minutes' walk from Ostend Beach.

Overall score and ratings

7.6

Good

7.6/10

Cleanliness

7.5/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great stay
another great stay in this hotel wonderful staff and good fresh food well cooked very clean
ANDREW, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Helen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANDREW, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely hotel
A really lovely hotel right on the beach front. Restaurant food was really well prepared and presented. Would certainly stay here again
Robert, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful hotel
another nice stay at this hotel staff were great as always and the food was ist class even with all the covid rules in place thank you
ANDREW, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Location and room was great. Bed wasn’t very comfortable. Walls are very thin and can hear all of the neighbors. The staff was also quite unaccommodating.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I particularly liked the sea view. There was nothing that I disliked.
Nele, 6-night romance trip
Verified Expedia guest review