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Thermae Palace Hotel

4.0 star property
Upscale beachfront hotel with restaurant, near Ostend Beach

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Thermae Palace Hotel

Photo gallery for Thermae Palace Hotel

Beach/ocean view
Front of property
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lunch and dinner served, alfresco dining
Bathroom

Overview of Thermae Palace Hotel

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Gym
  • Bar
  • Laundry facilities
Map
Koningin Astridlaan 7, Ostend, 8400
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Room service
  • Business center
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Classic Double or Twin Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View (Palace Family)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, Sea View (Palace Family)

  • Beach view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, Terrace, Sea View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, Terrace, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Double or Twin Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room, Sea View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About this area

What's nearby

  • In Ostend City Centre
  • Ostend Beach - 1 min drive

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 9 min drive
  • Brussels Airport (BRU) - 87 min drive
  • Oostende Station - 24 min walk
  • Oostkamp Station - 26 min drive
  • Zedelgem Station - 26 min drive

Restaurants

  • Bistro Mathilda - 14 min walk
  • Cultuur Café - 14 min walk
  • Pitta Nur Oostende - 13 min walk
  • Belle de Jour - 16 min walk
  • 't Ostends Café - Bistro - 6 min drive
Map

About this property

Thermae Palace Hotel

A great choice for a stay in Ostend, Thermae Palace Hotel is just 2.4 mi (3.9 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Albert, which serves lunch and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered onsite self parking (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • On the beach
  • Access to nearby indoor pool
  • Hiking/biking trails nearby

Working away

  • Business center
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Built in 1933
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Area rugs in room

Room amenities

Be entertained

  • Television

Home comfort

  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Albert - This brasserie serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 5.00 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self parking costs EUR 15 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Thermae Palace
Thermae Palace Hotel
Thermae Palace Hotel Ostend
Thermae Palace Ostend
Hotel Thermae Palace
Thermae Palace Ostende
Thermae Palace Hotel Hotel
Thermae Palace Hotel Ostend
Thermae Palace Hotel Hotel Ostend

Frequently asked questions

Does Thermae Palace Hotel offer free cancellation for a full refund?
Yes, Thermae Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Thermae Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Thermae Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Thermae Palace Hotel?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at Thermae Palace Hotel?
You can check in from 3 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Thermae Palace Hotel?
No, this hotel doesn't have a casino, but Casino Kursaal (13-min walk) and Grand Casino Middelkerke (11-min drive) are both nearby.
What is there to do at Thermae Palace Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy amenities like a fitness center and access to a nearby indoor pool.
Are there restaurants at or near Thermae Palace Hotel?
Yes, Albert offers alfresco dining.
Does Thermae Palace Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Thermae Palace Hotel like?
Thermae Palace Hotel is in Ostend City Centre, a short 9-minute drive from Ostende (OST-Ostend-Bruges Intl.) and 2 minutes' walk from Ostend Beach.

Reviews

7.6

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great
peter, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location
It was nice to be located right on the beach and we appreciated having beach chairs ready for us in our rooms. The seaside rooms had wonderful views. Staff was very friendly. Rooms were clean and comfortable, with historic feel but a little dated. Nice toiletries. Great to have parking right at the hotel. Easy walking distance to many restaurants.
Jennifer A, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

grand old hotel with plenty of nostalgia. room excellent lots of extras, staff very helpful and approachable. altogether would recommend staying here to others
Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hermias, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great stay
another great stay in this hotel wonderful staff and good fresh food well cooked very clean
ANDREW, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Helen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANDREW, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 1-night family trip
Verified Hotels.com guest review