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Imperial Palace Hotel - All Inclusive

Photo gallery for Imperial Palace Hotel - All Inclusive

Front of property
View from property
Property entrance
Premium bedding, memory foam beds, desk, iron/ironing board
4 bars/lounges, lobby lounge, pub, cocktail bar

Overview of Imperial Palace Hotel - All Inclusive

Imperial Palace Hotel - All Inclusive

5.0 star property
All-inclusive beachfront property with spa, near Sunny Beach

49 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Restaurant
  • Air conditioning
Map
Sunny Beach Resort, Sunny Beach, 8240
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Terrace
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • On the beach
  • Sunny Beach - 2 min walk
  • Action Aquapark - 3 min drive
  • Aqua Paradise - 10 min drive

Getting around

  • Bourgas (BOJ) - 25 min drive

Restaurants

  • Coco Beach Bar - 5 min walk
  • ЖИВА РИБА - 10 min walk
  • Lobby Bar - 3 min walk
  • The Voice Bar - 3 min walk
  • Fish Restaurant at Helena Resort - 5 min walk
Map

About this property

Imperial Palace Hotel - All Inclusive

Imperial Palace Hotel - All Inclusive is a great choice for your beach stay in Sunny Beach, putting you near activities like snorkeling, surfing/body boarding, and parasailing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Hollywood, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say good things about the central location and nearby lightlife.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

Bulgarian, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 545 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets allowed*
  • Service animals welcome

Parking

  • Onsite self parking (BGN 20 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Bicycle rentals nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Segway rentals/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Hollywood - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurant Gondolla - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Bar Safari - This lobby lounge overlooks the ocean and pool. Open daily.
Irish Bar - Onsite pub. Open daily.
Mezzanie Bar - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • Safes in guestrooms can be used for BGN 7 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BGN 10.00 per pet, per day

Parking

  • Self parking costs BGN 20 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.

Also known as

Victoria Hotel Palace
Victoria Palace Hotel Sunny Beach
Victoria Palace Sunny Beach
Hotel Victoria Palace Bulgaria
Victoria Palace Bulgaria
Victoria Palace Hotel And Spa
Victoria Palace Hotel Bulgaria
Victoria Palace Beach Hotel All Inclusive
Victoria Palace Beach All Inclusive Sunny Beach
Victoria Palace Beach All Inclusive
Victoria Palace Beach Hotel Sunny Beach
Victoria Palace Beach Hotel
Victoria Palace Beach Sunny Beach
Victoria Palace Beach
Victoria Palace Beach Hotel – All Inclusive
Imperial Palace Hotel
Imperial Palace Hotel Spa
Victoria Palace Beach Hotel
Imperial Inclusive Inclusive
Imperial Palace Hotel - All Inclusive Sunny Beach
Imperial Palace Hotel - All Inclusive All-inclusive property

Frequently asked questions

Does Imperial Palace Hotel - All Inclusive offer free cancellation for a full refund?
Yes, Imperial Palace Hotel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Imperial Palace Hotel - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Imperial Palace Hotel - All Inclusive?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Imperial Palace Hotel - All Inclusive?
Yes, pets are welcome. There's a charge of BGN 10.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Imperial Palace Hotel - All Inclusive?
Yes. Self parking costs BGN 20 per day. Parking spots may be limited.
What are the check-in and check-out times at Imperial Palace Hotel - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Imperial Palace Hotel - All Inclusive?
No, this property doesn't have a casino, but Platinum Casino (10-min walk) and Casino Hrizantema (4-min drive) are both nearby.
What is there to do at Imperial Palace Hotel - All Inclusive and nearby?
Have fun with nearby activities like cycling, boat tours, and kayaking. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Imperial Palace Hotel - All Inclusive also has 4 bars, a seasonal outdoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Imperial Palace Hotel - All Inclusive?
Yes, there are 3 onsite restaurants, featuring local and international cuisine and ocean views.
What's the area around Imperial Palace Hotel - All Inclusive like?
Imperial Palace Hotel - All Inclusive is a short 2-minute walk from Sunny Beach and 10 minutes' walk from Platinum Casino. The local area is central and popular for its beaches.

Reviews

4.8

4.8/10

Cleanliness

5.0/10

Staff & service

4.7/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

Worst hotel ever
Appealing wasn’t the word, the service when we arrived straight away looked up and down and didn’t want to check us in until another young girl on reception decided to give us bands, the people in the restaurant stood there looking us up and down refusing to let us in even with our bands, we were refused certain drinks in the bar too. Worst service we have ever had anywhere ever. The hotel is dirty the pool looked disgusting to swim in no wonder no one was in it. We didn’t even eat the food when we eventually got in because it was pure slop and there were flies on the cheese, the view of the sea is nice that’s it that’s the only thing this place has going for it. Stay far away I’m not kidding don’t waste your money on this hell hole.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Mariusz, 6-night trip
Verified Hotels.com guest review

2/10 Poor

No towels on evening arrival in room and didn’t get them until next day afternoon. Two rooms for family booked together but split into two separate buildings in hotel, they couldn’t put us together. Kept saying no parking space even though there were some which meant we had to pay for parking which was 5mins away. Had to wait for tables to come empty at every meal. All inclusive food but was always the same menu every day. Receptionist were young and didn’t have authority to make any changes or help. Only one lift on the block were were in for 9floors.
Marina, 4-night family trip
Verified Ebookers guest review

2/10 Poor

Krum, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Ivan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Awesome
After reading the reviews we was skeptical about booking this hotel, I am so glad we ignored the Karen's! I travel a lot and easily, This is the best hotel I have stayed in this year. The Hotel is right on top of the beach, it has an indoor pool and SPA (sauna, steam room, turkish baths). it has a massive outdoor patio with a bar in the middle and they sometimes have evening entertainment. There is even a bar in one of the outdoor pools. They have PS4's in the lobby, a piano, pool table, air hockey, there are awesome statues everywhere giving a real grandeur look. Room service comes everyday ,tthey replace towels, moisturizer and vegan soap. There is a shop inside the hotel (very cheap), i recommend the chocolate flavored cigars at 2 LEV each! . The promenade goes all the way to flower street packed with shops and elec scooters if you are daring. If i wanted to be hypercritical the only really downsides are that the bar shuts by 22:00 outside and the food isnt AMAZING but its still ok. Cant wait to visit again! There are friendly taxi drivers outside (who do not rip you off), we used them to visit the waterpark and old town nessebar.
Andrew, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jack, 4-night trip
Verified Hotels.com guest review

6/10 Good

Tsvetelina, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Teribile
Bad experience 😔😔😔never come back
ahmed danaoui, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elena, 4-night trip
Verified Expedia guest review