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All properties in Cozumel, Quintana Roo, Mexico
1 room, 2 adults

Iberostar Cozumel All Inclusive, Cozumel, Mexico

4-star4 stars
Great for familiesThis property has good facilities for families.
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600, Mexico

All-inclusive beachfront property with spa, near San Francisco Beach
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 6,096 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
WiFi
Good internet service
Beach
Beautiful beach
Food
Delicious food

Iberostar Cozumel All Inclusive, Cozumel, Mexico

from P7,699
  • Standard Room
  • Double Room, Pool View
  • Ocean Front Junior Suite
  • Double Near Pool

What’s around Iberostar Cozumel All Inclusive, Cozumel, Mexico

Landmarks

  • On the beach
  • Playa Mia Grand Beach and Water Park - 31 min walk
  • Paradise Beach - 36 min walk
  • San Francisco Beach - 7 min walk
  • Palancar Beach - 15 min walk
  • Mr. Sancho's Beach Club - 35 min walk
  • Paseo El Cedral Reef - 27 min walk
  • Chankanaab National Park - 5.5 mi / 8.9 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

At a glance

Key facts

Size

  • 293 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Swim-up bar
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Windsurfing on site
  • Ecotours nearby
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Pool umbrellas
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 1999
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite live performances

Not included
  • Airport transfers

Spa

SPA Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Spa tub
  • Tennis on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Windsurfing on site

Nearby

  • Ecotours nearby

Iberostar Cozumel All Inclusive, Cozumel, Mexico’s small print

Also known as

  • All Inclusive Cozumel Iberostar
  • Iberostar Cozumel All Inclusive All-inclusive property
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  • Iberostar Cozumel All Inclusive All-inclusive property Cozumel
  • All Inclusive Iberostar Cozumel
  • Cozumel Iberostar
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  • Iberostar Cozumel Hotel Cozumel
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Policies

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: MXN 25.34 per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 714 reviews

Exceptional 10.0
Loved Iberostar Cozumel
The people are amazing! Rooms are super cute! Raphael is the best, make sure you see him. Fidel was such a great server and will take care of all of your needs! And I can't forget Norma, such a gracious lady and super sweet! Great pool and beach (bottom is rocky, but walk out on pier and it's easy). Food is great in the specialty restaurants and buffet was average. But like I said, the staff is the best!
Chrisy, us7 night family trip
Exceptional 10.0
Awesome Family Resort!!
I'll start by saying our stay was great overall and we would definately return! The room cleaning/restocking needs some minor improvement though. One of our rooms had a toilet that was not cleaned and in my room, they did not replace used items like one of our room coffee cups was used and left in the lobby and they did not replace it until we asked, and we ran out of the shower soap and they did not refill it until I asked and then they just gave me the soap to replace it myself in the dispensor. Sand flees were present and we got bit whenever we stood in the same spot for more than a few minutes outside, so bring bug spray. The staff was very friendly and helpful. The shows every evening were very professionally done. Food was slightly better I felt than Club Med or Barcelo all inclusives. We made reservations at the steakhouse and I'll just say steak is not a strong point of theirs... The Oriental place was very good though. Dressel Divers is their onsite dive shop and is located right next to the pool (north), and was very well run with great guides. We did the whale shark excursions which was fantastic. We swam with lots of whale sharks and schools of giant manta rays. We also did the Cenotes excursion twice and the dives were absolutely beautiful. Just a heads up, whale shark and cenotes excursions are pretty much all day because you travel to the mainland. Cenotes we left the hotel at 8:00 and returned at 4:00 one day and 5:00 the other. Whale sharks were 5:00am - 6:00
Greg, us8 night family trip
Exceptional 10.0
Poor management of booking of restaurant.
All was well except for on arrival tried to make reservations at the restaurant. Was unable to due to no availability. Shouldn’t let people book 2 reservations for two different nights if you can’t accommodate others. We stayed 5 nights.
Dawn S., usTrip with friends
Exceptional 10.0
Awesome resort -- look no further!
Loved this resort. The location is ideal -- beautiful beach, very private, plenty of palapas, lots of room to stretch out. My kids (4 teenagers aged 14-20) loved the beach and the pools equally well. We did a little snorkeling off the beach (just OK- I guess you really have to take a boat and go on a tour to see a lot) but it was still a lot of fun. Great tennis court, fun activities like volleyball and kayaking. The staff were all amazing, super polite, very helpful. Rooms were very clean and beds were very comfortable. Great rain shower. Last but not least the food was really good -- lots and lots of choices for all the different eaters in my crew (a few vegetarians, some pickier eaters...). I especially loved the fresh fish and all the great fruit. We would definitely come back and highly recommend it for a family especially.
Kirsten, usFamily trip
Exceptional 10.0
Cozumel
Awesome visit in paradise! We will be back due to our awesome dive guide Eva!!!!!! Great venue!
Joe, usFamily trip

Iberostar Cozumel All Inclusive, Cozumel, Mexico

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