Hotel de Bourgtheroulde, Autograph Collection

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Indoor pool
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Overview of Hotel de Bourgtheroulde, Autograph Collection

Hotel de Bourgtheroulde, Autograph Collection

5.0 star property
Luxury hotel with spa, near Musee Jeanne D'Arc de Rouen

9.0/10 Superb

537 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is P11,148
Price available on 05/07/2022
Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • 4 meeting rooms
For families
  • Rollaway/extra beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Rouen City Centre
  • Gros Horloge - 3 min walk
  • Rouen Cathedral - 7 min walk
  • Musee Jeanne D'Arc de Rouen - 2 min drive
  • Tour Jeanne d'Arc - 2 min drive
  • Charles Nicolle Hospital - 9 min drive
  • Clinic Europe - 11 min drive
  • University of Rouen - 12 min drive
  • Rouen Expo Park - 16 min drive
  • Notre-Dame de Fontaine-Guerard Abbey - 28 min drive
  • Biotropica Zoological Conservatory - 24 min drive

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 15 min drive
  • Paris Charles de Gaulle Airport (CDG) - 101 min drive
  • Theatre des Arts Tram Station - 4 min walk
  • Joffre-Mutualite Tram Station - 11 min walk
  • Gare-Rue Verte Tram Station - 12 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Honoré de Balzac Tram Stop - 26 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Hotel de Bourgtheroulde, Autograph Collection puts you 0.2 mi (0.3 km) from Gros Horloge and 0.4 mi (0.6 km) from Rouen Cathedral. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the pool and helpful staff. The property is just a short walk to public transportation: Palais de Justice Tram Station is 4 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (EUR 25 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's games
  • Changing table

What to do

  • Free use of nearby fitness center

Working away

  • 4 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf caddy on site
  • Golf cart on site

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Piano
  • Fitness center
  • 18 holes of golf
  • An indoor pool
  • Art gallery on site
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Bathroom emergency pull cord
  • Transfer shower

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Travel crib
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

L'Aumale - Onsite brasserie.
L Atrium - This cocktail bar overlooks the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 28.00 per person (approximately)
  • Late check-out can be arranged for an extra charge of EUR 110 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 60.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
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Hotel Bourgtheroulde Autograph Collection Rouen
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Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen

Frequently asked questions

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

zeva, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Not as advertised . Shocking .
We wanted our last night in France to be special it was ruined by no parking facility as advertised onsite parking no reservation neccessary . Had to drive miles away and walk back , missing evening meal . I asked if could park in empty valet spaces told car wouldn’t be wrecked as very rough area . Will never go back to Rouen .
Jeanne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ferréol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regis, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Ariel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Le plus bel hôtel de Rouen
Bourgtheroulde est certainement l'hôtel le plus beau et le mieux placé pour visiter la ville à pied. Quel plaisir de pouvoir s'installer dans cette cour magnifique pour boire un verre au calme, à deux pas du centre historique de Rouen ! Je remercie les employés de l'hôtel pour leur gentillesse et leur écoute, et notamment Mathieu qui a réglé avec tact et efficacité un malentendu sur la configuration de la chambre réservée.
ARNAUD, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

DORU EUGEN, 1-night trip
Verified Hotels.com guest review