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Novotel Swan Valley Vines Resort

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Overview of Novotel Swan Valley Vines Resort

UNESCO Sustainable Travel Pledge

Novotel Swan Valley Vines Resort

4.0 star property
4-star hotel in The Vines with golf course and spa

8.2/10 Very Good

783 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Verdelho Drive, The Vines, WA, 6069
Main amenities
  • Golf course
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • 4 outdoor tennis courts
  • 24-hour fitness center
  • Children's pool
  • Spa tub
  • Room service
  • 3 coffee shops/cafes
  • Business center
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Cookware, dishware, and utensils
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Perth Airport (PER) - 31 min drive
  • Village Junction Station - 16 min drive
  • Woodbridge Station - 18 min drive
  • Zamia Station - 18 min drive
Map

About this property

Novotel Swan Valley Vines Resort

A great stay at Novotel Swan Valley Vines Resort in The Vines can include a round of golf at the 36-hole course. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Muscats Restaurant, one of 2 restaurants, serves breakfast and dinner. Other highlights at this upscale hotel include 3 outdoor pools, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and overall value.

Languages

Chinese (Mandarin), English, Italian, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 6 AM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 3 coffee shops
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Mini golf
  • Playground
  • Children's menu
  • Pool gate

What to do

  • Tennis
  • Racquetball/squash
  • Golfing
  • Mini golf
  • Winery tours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2540 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 36 holes of golf
  • Golf driving range on site
  • 3 outdoor pools
  • Full-service spa
  • Golf pro shop on site
  • Spa tub
  • 4 outdoor tennis courts
  • Massage/treatment rooms
  • Vineyard

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Italian
  • Japanese
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Cookware, dishes, and utensils

More

  • In-room safe

Special features

Spa

Keishi Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Muscats Restaurant - Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.
Thge Vines Cafe and Bar - Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.
Greenside Cafe - Overlooking the golf course, this café serves breakfast and lunch.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of AUD 32 per person (approximately)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Swan
Novotel Swan Resort
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort
Novotel Swan Valley The Vines Hotel The Vines
The Novotel Vines Resort Swan Valley The Vines
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort Hotel
Novotel Swan Valley Vines Resort The Vines
Novotel Swan Valley Vines Resort Hotel The Vines

Frequently asked questions

Does Novotel Swan Valley Vines Resort offer free cancellation for a full refund?
Yes, Novotel Swan Valley Vines Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Swan Valley Vines Resort?
As of 16 August 2022, prices found for a 1-night stay for 2 adults at Novotel Swan Valley Vines Resort on 17 August 2022 start from P8,910, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Swan Valley Vines Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Swan Valley Vines Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Novotel Swan Valley Vines Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Swan Valley Vines Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Swan Valley Vines Resort?
You can check in from 2 PM - 6 AM. Check-out time is 10 AM.
What is there to do at Novotel Swan Valley Vines Resort and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Novotel Swan Valley Vines Resort also has 2 bars and a 24-hour fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Novotel Swan Valley Vines Resort?
Yes, there are 2 onsite restaurants, featuring golf course views. Nearby restaurants include Boutique Travel Cafe (2.9 mi), Pink Salt Wholefoods Cafe (3 mi), and The Brook Bar & Bistro (3.1 mi).
Does Novotel Swan Valley Vines Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.3/10

Eco-friendliness
Write a review

8/10 Very Good

Mayukh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1 night stop-over
Just an overnight stay which was very enjoyable. 2 long black hairs on bathroom wall was dissaponting.
Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kellie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roland, 1-night trip
Verified Wotif guest review

6/10 Good

Loved the pool but it did need a clean. The villa was nice but not so clean, dirty towel left from previous people left in room. Broken shower screen. Ants in the room.
Kandy, 1-night family trip
Verified Lastminute guest review

10/10 Exceptional

adriano, 2-night trip
Verified Wotif guest review

6/10 Good

The golfing staff were fantastic, course beautiful & upgrade in rooms very nice but it took close to one hour for a group of nine golfers in five rooms to be checked in!! :-(
Michelle, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Lovely place to stay.
Jenny, 1-night family trip
Verified Wotif guest review

2/10 Poor

Being that school holidays just started we were very excited to take our young one for a night or two away in which we thought would suit adults and children. The Gym/ resort “heated pool” and attached “spa” were not available we were told on arrival. The “Well-being” spa treatment service and hairdressing also unavailable and were told it is not part of the resort structure itself and is independent. This includes massage. The golfing again unavailable as they had the “usual” tournament and we were told we could not book a buggy, but they might try to get us 9 rounds (after our check out time) Basically, we checked in spent the entire evening in our room which wasn’t huge, every facility they offer and advertise (except for kids put put) was not available to us. Discussed our concerns with the above with the manager Jason, he was polite, however no apology was offered. Putters for put put was offered. Suggestion: Stay home and just take your kids to put put and save yourself hundreds on accomodation. There was absolutely nothing for us to do here, we did not stay a second night. Would not recommend.
Robyn, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

I loved the service lady when i checked in she was very helpful and friendly
Jason, 1-night romance trip
Verified Wotif guest review