A four star hotel, perhaps 30 years ago. After a long hot drive in 48 degree heat we were delayed when the front desk seemed unaware of our booking-despite my printed out paper copy. Eventually after an excessive wait we were shown to a room far from the main building. The room was pleasant, lovely big bed, fridge and large,although tired and crumbling in spots, bathroom. The water was unsafe to drink of course, so was there a bottle in the room to drink? No. It was about 2pm and the restaurant was closed. No option for snacks-although we followed the sign to the snack bar(it was closed and looked like it hadn't been used for months) we asked for water and was told it was available in the bar which opened late afternoon about 5-5:30.....so no drink offered on check in, like every other hotel did, no water in the room, even to buy. We had to drive into the main Street (10-15 min walk but it was 48 degrees and we were unsure where to go) to find a shop to buy water. We always use a steri pen to avoid bottled water, but the water had an unbearable chemical taste once sterilized. Water purchased and food found we went back for a swim. The pool was nice but in need of repairs, loose tiles, chips and mould.
The staff were friendly, the bar man was the loveliest man. Overall, if a hotel is 4 star, I expect 4 star service.
Sad that such a beautiful old hotel that was once so grand, but now has overgrown gardens and lawn, unkempt exterior and crumbling paths and pool.
