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4-star hotel in Ouarzazate with 3 restaurants and outdoor pool
The room was very pretty and bigger than I had expected. The bed was very comfortable,…
Jan 29, 2020
Nice hotel but there is no maintenance
Oct 9, 2019
Remember, collect 10 stamps, get 1 reward* night
Continental breakfast is offered for an extra charge of MAD 85 per person (approximately)
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The woman at the reception told us at our arrival that they were overbooked. She looked at our confirmation and full payment and said. I see but we didn't get your booking. We are fully booked, but what can I do.. So she didn't care about the fact that we had payed the room. As we asked if she know an other hotel she made the effort to call for us if there are rooms available. That's it. I didn't had the feeling she felt sorry or was looking for a solution for us. Wouldn't book it again.
Esmee, 1 night romance trip, Oct 6, 2018
Verified Hotels.com guest review
A four star hotel, perhaps 30 years ago. After a long hot drive in 48 degree heat we were delayed when the front desk seemed unaware of our booking-despite my printed out paper copy. Eventually after an excessive wait we were shown to a room far from the main building. The room was pleasant, lovely big bed, fridge and large,although tired and crumbling in spots, bathroom. The water was unsafe to drink of course, so was there a bottle in the room to drink? No. It was about 2pm and the restaurant was closed. No option for snacks-although we followed the sign to the snack bar(it was closed and looked like it hadn't been used for months) we asked for water and was told it was available in the bar which opened late afternoon about 5-5:30.....so no drink offered on check in, like every other hotel did, no water in the room, even to buy. We had to drive into the main Street (10-15 min walk but it was 48 degrees and we were unsure where to go) to find a shop to buy water. We always use a steri pen to avoid bottled water, but the water had an unbearable chemical taste once sterilized. Water purchased and food found we went back for a swim. The pool was nice but in need of repairs, loose tiles, chips and mould. The staff were friendly, the bar man was the loveliest man. Overall, if a hotel is 4 star, I expect 4 star service. Sad that such a beautiful old hotel that was once so grand, but now has overgrown gardens and lawn, unkempt exterior and crumbling paths and pool.
Toni, 2 night romance trip, Jul 12, 2018
Verified Hotels.com guest review
Ficilities are old
M, 1 night trip, Jun 13, 2018
Verified Expedia guest review
ich war der einzige gast im ganzen hotell.da ich in der kalten jahreszeit reiste war das zimmer sehr kalt, aber es hatte genug decken. die reception öffnet erst um 12 uhr was das checkout erschwert. das personal war sehr freundlich.
Rea, 1 night family trip, Feb 23, 2021
Verified Hotels.com guest review
Très bon hotel vaste . Excellent acceuil.
Paul, 2 night trip with friends, Feb 27, 2020
Verified Hotels.com guest review
Hotel correct, pas trop loin du centre de Ouarzazate a pied et de la zone du musee du cinema et la kasbah. Sejour en decembre donc peu de clients dans l hotel, calme et tranquilité au bord de la piscine. Petit dejeuner a eviter.
1 night trip with friends, Dec 11, 2019
Verified Hotels.com guest review
Hôtel ... qui a du avoir de très belles années ... le temps et le manque d’entretien sont venus dégrader l’hotel. Mais l’état général passe encore ... le vrai point négatif reste l’accueil et le manque d’intérêt du personnel face au client. Alors que le Maroc et la ville de Ouarzazate en particulier sont réputés pour leur qualité de réception des Touristes ... dans cet hôtel le client n’est pas après les besoins du personnel et leur tranquillité ... agent d’accueil en tête ... même les tarifs des services que propose l’hotel sont variables en fonction à qui nous demandons ...
Vladimir, 2 night family trip, Nov 18, 2019
Verified Hotels.com guest review
Séjour reposant
Catherine, 2 night romance trip, Oct 28, 2019
Verified Hotels.com guest review
Dans l'ensemble un bel hôtel avec un personnel très sympathique et accueillant. Chambre propre, cours de l'hôtel avec piscine très jolie avec jardin très fleuri et très beau. Chambre sombre, décoration ancienne à rénover, mais toutefois propre. Lits de confort modeste.
louise, 2 night family trip, Oct 12, 2019
Verified Hotels.com guest review
Hotel très décevant déjà à notre arrivée elle nous a dit que notre réservation avait été annulé elle nous a dit que l’hôtel était complet et d’aller à l’hôtel ibis juste à côté il a fallu insisté et lui montrer que nous avions été débité ensuite le petit déjeuner rien de frais viennoiseries de la veille piscine sale etc j’allais tout le temps dans cet hôtel je n’y reviendrai plus
Corine, 3 night trip, Oct 12, 2019
Verified Hotels.com guest review