Hotel & Medi-SPA Bialy Kamien

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Indoor pool
Indoor pool
Indoor pool
Living area

Overview of Hotel & Medi-SPA Bialy Kamien

Hotel & Medi-SPA Bialy Kamien

4.0 star property
Swieradow-Zdroj ski hotel with spa and ski shuttle

9.2/10 Superb

83 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Lesna 8, Swieradow-Zdroj, Lower Silesian, 59-850
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Free children's club
  • Ski storage
  • Sauna
  • Steam room
  • Free use of bicycles
  • Self parking
  • Children's pool
  • 24-hour room service
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds
  • Refrigerator
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Szklarska Poreba Ski Resort - 26 min drive
  • Karkonosze National Park - 39 min drive
  • Harrachov Ski Resort - 51 min drive
  • Krkonoše National Park - 51 min drive

Getting around

  • Wroclaw (WRO-Copernicus) - 130 min drive
  • Szklarska Poreba Gorna Station - 20 min drive
  • Luban Slaski Station - 36 min drive
  • Hejnice Station - 40 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

About this property

Hotel & Medi-SPA Bialy Kamien

Hotel & Medi-SPA Bialy Kamien features sledding and a ski shuttle. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Restauracja serves local cuisine. Other highlights at this upscale hotel include an indoor pool, a free kid's club, and a bar/lounge. Skiers will appreciate access to ski storage. Fellow travelers like the location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 5:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 10 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Sledding
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Free bicycle rentals
  • Pool loungers
  • Ski storage

Facilities

  • 2 buildings/towers
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages spoken

  • English
  • German
  • Polish

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Medi-Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Restauracja - This restaurant specializes in local cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: PLN 4.50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Ski shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for PLN 100.0 per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs PLN 10 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property accepts major credit cards. Cash is not accepted.

Also known as

Hotel & Medi-SPA Bialy Kamien
Hotel & Medi-SPA Bialy Kamien Swieradow-Zdroj
Medi-SPA Bialy Kamien
Medi-SPA Bialy Kamien Swieradow-Zdroj
Hotel Medi-SPA Bialy Kamien Swieradow-Zdroj
Hotel Medi-SPA Bialy Kamien
Hotel Medi SPA Bialy Kamien
& Medi Spa Bialy Kamien
Hotel & Medi-SPA Bialy Kamien Hotel
Hotel & Medi-SPA Bialy Kamien Swieradow-Zdroj
Hotel & Medi-SPA Bialy Kamien Hotel Swieradow-Zdroj

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Great stay off season for couple or with the kids
We're regular visitors of the hotel, because of its high standard and excellent welness.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay for couples and families
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Very small room, no space to place the luggage. Restaurant is overpriced and the food not the greatest.
Eva, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

6/10 Good

Small airconditioned room with tiny bathroom and almost useless balcony. Fantastic breakfast.
Romuald, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

The hotel was in a beautiful location in a nice relaxed town nearby the mountains. The hotel had quite an 'upmarket vibe' and the drink and restaurant menu was noticeably more expensive than similar-ranged hotels we visited in Poland, however the quality did seem very good. Our bed was comfortable but the room was smaller than it looked in the pictures - the small print on one other booking site shows that the hotel actually has a 3 star section in which our twin executive room was located (although I cant find any mention of this on hotels.com) as well as the advertised 4 star facilities, so we were a little underwhelmed having not noticed this before when reserving, and we found it a little strange that just above our bed headboard there was a window directly onto another rooms balcony. Breakfast was however excellent, and the staff all seemed friendly enough.
Wendy, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

A 3* experience for 5* price
In plus - very nice and helpful staff in general and very good breakfast. Apart from this it's an average spa with an average standard of everything: - average premises - average room (beds not really comfortable with old, flabby pillows) - average swimming pool in any mean - below average, highly overpriced hotel's restaurant, serving low quality meals, on cold plates It's worth to mention that I expressed my opinion about the low quality meals served in hotel's restaurant and the reply I received from hotel could clearly describe their attitude: "You don't have to lie about our restaurant and it isn't a professional solution to the problem" It means that If I didn't like the meal served - it means I lied. Also silly statement claiming "not professional solution". Dear hotel, I don't have to be professional because I'm the guest, but you have to because you claim 4* and you charge 90 bucks per night. They couldn't give us the room booked (one double bed). They gave us 2 singles instead. They pushed the blame on booking portal for misinformation and they told us "it's not our fault, but portal misinformed you so it's not our problem". They later realised the nonsense of this statement, offering the double bed room from the next day onward, after we unpacked everything already. As an option they offered higher standard room for additional fee. If someone wants to overpay for average experience - up to you. There is however plenty competitors around.
Wojciech, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review