Hilton Garden Inn Charlotte/Concord

Photo gallery for Hilton Garden Inn Charlotte/Concord

Primary image
Indoor spa tub

Overview of Hilton Garden Inn Charlotte/Concord

Hilton Garden Inn Charlotte/Concord

3.0 star property
3-star hotel with indoor pool, near Concord Mills

9.0/10 Superb

953 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is P5,965
Price available on 19/06/2022
7831 Gateway Ln Nw, Concord, NC, 28027
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Convenience store
For families
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Concord Mills - 20 min walk
  • SEA LIFE Charlotte-Concord Aquarium - 31 min walk
  • Charlotte Motor Speedway - 40 min walk
  • Hendrick Motorsports Complex - 4 min drive
  • University of North Carolina at Charlotte - 7 min drive
  • UNC Charlotte Botanical Gardens - 9 min drive
  • Frank Liske Park - 19 min drive
  • Northlake Mall - 13 min drive
  • NoDa Brewing Company - 17 min drive
  • North Carolina Music Factory - 17 min drive
  • Fillmore Charlotte - 17 min drive

Getting around

  • Concord, NC (USA-Concord Regional) - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte Station - 21 min drive
  • Free area shuttle

About this property

Hilton Garden Inn Charlotte/Concord

Just 3 mi (4.8 km) from the airport, Hilton Garden Inn Charlotte/Concord puts you just a 5-minute drive from Concord Mills and Charlotte Motor Speedway. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No cribs (infant beds)


  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • 2 per room


  • Internet
  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Parking
  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site


  • Offsite
  • Free area shuttle within 7 mi

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Free local shuttle
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (5000 square feet)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 9.95 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for an additional charge


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Tamuno, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
The room was very clean and welcoming. The staff a was very friendly and greeted you in all areas of the hotel
Jula, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Ashley, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible Hotel
They do not clean your room, make your bed, or give you more towels until you are gone We had 4 towels in our room and 4 people. We had used every towel the first day. Breakfast was $50 and we had to ask for the sausage and bacon we ordered. They ran out of items we had ordered but never told us. They had one waiter and it took over 30 minutes to order them by the time we received our food it was ice cold. I have stayed in so many Hilton hotels and have never seen service this bad. When we spoke to front desk about our issues she did not care. Hilton this hotel disgraces your name.
Wendy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

lewis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Latricia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charlotte Auto fair
The room was very confrontable and clean. The staff was friendly and check in easy. The location was good.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night trip
Verified Hotels.com guest review