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The Mansion

Photo gallery for The Mansion

Lobby
Outdoor pool
Outdoor pool
Outdoor pool
TV

Overview of The Mansion

The Mansion

3.5 star property
3.5-star hotel in Iloilo City Proper with 3 restaurants and outdoor pool

6.0/10 Good

45 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
101 General Luna Street, Iloilo, Iloilo, 5000

Room options

About this area

What's nearby

  • In Iloilo City Proper
  • SM City Iloilo - 10 min drive

Getting around

  • Iloilo (ILO-Iloilo Intl.) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Ocean City - 4 min walk
  • Jollibee - 5 min walk
  • Esca's Restuarant - 5 min walk
  • Barrio Inasal Aurora Branch - 7 min walk
  • Pub Express - 9 min walk

About this property

The Mansion

The Mansion offers an airport shuttle (available 24 hours) for PHP 1000 per vehicle one-way. You can splash around at the outdoor pool, visit one of the 3 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Fellow travelers say good things about the helpful staff and airport proximity.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 187 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Porter/bellhop

Facilities

  • Built in 1972
  • ATM/banking
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

The Dining Room - Onsite fine-dining restaurant. Reservations are required.
The Pool Club - Onsite restaurant. Open daily.
Freddie's kitchen + bar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 1000.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of PHP 399 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 1000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Sarabia Hotel
Sarabia Manor
Mansion Hotel Iloilo
Sarabia Manor Hotel Iloilo
Sarabia Manor Iloilo
Sarabia Manor Iloilo City
Sarabia Manor Hotel Iloilo City
The Mansion Hotel
The Mansion Iloilo
The Mansion Hotel Iloilo

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Mansion?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Mansion?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 8 PM.
Are pets allowed at The Mansion?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Mansion?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by The Mansion?
Yes, an airport shuttle is available. The charge is PHP 1000 per vehicle one-way.
What are the check-in and check-out times at The Mansion?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Mansion and nearby?
The Mansion has an outdoor pool.
Are there restaurants at or near The Mansion?
Yes, there are 3 onsite restaurants. Nearby restaurants include Ocean City (4-min walk), Jollibee (5-min walk), and Esca's Restuarant (5-min walk).
Does The Mansion have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Mansion like?
The Mansion is a short 5-minute walk from Iloilo Esplanade and 19 minutes' walk from Iloilo Museum. The local area is considered central as well as being good for shopping.

Overall score and ratings

6.0

Good

6.1/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.3/10

Property conditions & facilities

8/10 Very Good

2-night trip
Verified Expedia guest review

6/10 Good

I booked this for my mom who stayed in iloilo according to her the room is clean, food is great and comfort wise is ok but i notice every time i am trying to contact my mom the Wifi connection is very poor i guess if you only wanted to stay and not connect with your friends and family this place is commendable.
Joe, 1-night family trip
Verified Expedia guest review

6/10 Good

Problem with the room was sink was clogged. We had an issue with our belongings taken out of the room, followed it up the next day since no one called to follow up and was returned on check out. Staff stated it was just in the room but looked everywhere the night before and did not find it. But good news the staff found the missing item. 😶
1-night family trip
Verified Expedia guest review

8/10 Very Good

The newly renovated rooms were amazing. The space was big, new bathroom, very clean.
Romina, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Shows its age - has quite a musty smell to it. Even the newly renovated rooms have bad carpeting and the toilets/drainage is woeful, with one of our rooms having sewage exit through it. Only one elevator operational out of two. Surprised that everything was at a cost - extra disposable slipper? Extra blanket? Nope. And reception hangs up on you for asking these. These are amenities that most good hotels will happily provide at no cost. The only redeeming thing I can think of is that breakfast was good.
Avis, 3-night trip
Verified Expedia guest review

6/10 Good

not very good.
1-night trip
Verified Expedia guest review

6/10 Good

Overall it was ok, the only thing was when we requested for the towels, they charged us for the extra when there are only 2 pcs of towels in the room. I do not thing hotels should asked for that, it should be included already.
Eva Lynn, 4-night family trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

4/10 Fair

Manor to Mansion
Having lived in Iloilo for years, I love the history of this hotel but sadly, the rooms have become so run down that I would not consider staying there again until they have modernised it. I'm sad to see the Sarabia name go. The staff was very friendly and the buffet breakfast was excellent although it could do with a bit more variety of fruit.
Susan, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, great staff.
We had a pleasant experience from checking-in to checking out. The front desk staff, the bellman, security guards to the room service staff were all pleasant. There was a problem with their cable box and the room phone but they were promptly fixed.
Genevive, 1-night family trip
Verified Hotels.com guest review