Best Western Plus Hotel Excelsior

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Room amenity

Overview of Best Western Plus Hotel Excelsior

Best Western Plus Hotel Excelsior

4.0 star property
4-star hotel in Erfurt Old Town with spa and bar/lounge

8.4/10 Very Good

230 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
  • Connecting rooms available
The price is P5,947
Price available on 04/09/2022
Bahnhofstraße 35, Erfurt, TH, 99084
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Erfurt Old Town

Getting around

  • Erfurt (ERF) - 16 min drive
  • Erfurt (XIU-Erfurt Central Train Station) - 4 min walk
  • Erfurt Central Station - 4 min walk
  • Erfurt Central Station - 5 min walk

About this property

Best Western Plus Hotel Excelsior

A great choice for a stay in Erfurt, Best Western Plus Hotel Excelsior is just 3.9 mi (6.3 km) from the airport. Guests can be pampered with Swedish massages at the spa. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli. Fellow travelers like the helpful staff and breakfast.


English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby

Working away

  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Full-service spa


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking


  • English
  • German

Room amenities

Be entertained

  • LCD television
  • Digital TV channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages. The spa is equipped with a sauna.

The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 for adults and EUR 8 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 32 per night


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day


  • Self parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



6/10 Good

Hard to find. They wanted a Covid test to enter and the place seems to be at offs with the rest of the country on Covid. Extremely dated rooms. No iron
Barry, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Robert, 7-night trip
Verified guest review

8/10 Very Good

A good location close to the Old City and restaurants, convenient stores.
Markus, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Great stay
Great hotel. I'd stay here again. It is super close to the main train station. The hotel offers limited parking and you can't reserve it so if you drive, just plan on parking in the train station parking lot. It is a block away and 12 Euro per night. My only negative comment on the hotel is the parking.
Scott, 2-night family trip
Verified guest review

6/10 Good

Typical German standard hotel. Could be refreshed or modernised.
Andriej, 1-night business trip
Verified guest review

10/10 Exceptional

Highly recommend.
Close to the train station which was very convenient. We could walk to everywhere and felt completely safe. Fastest check in I have ever experienced. Very good breakfast with lovely personal service even though it was part of the room charge. Offering coffee refills for example, and there were table settings at every chair despite the buffet style food. Felt more like a restaurant than some hotel breakfasts.
Carol, 3-night romance trip
Verified guest review

8/10 Very Good

Nice hotel near the Train Station
Nice hotel near the train station, and easy walking distance to the historic centre. The staff were very nice, and the breakfast was very good.
Pamela, 1-night romance trip
Verified guest review

10/10 Exceptional

We liked the service and location, and enjoyed the breakfast. People in front desk was very nice and helpful. The only thing we did not like was the room we stayed did not have AC.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Thankful for AC!
Much of Europe is going through a heat wave this summer, and I was very pleased to get upgraded to a room in a newer annex Called the Thomas house. Very clean and comfortable with cold air conditioning. Close to Main train station and shopping options.
Brian, 1-night trip
Verified guest review

10/10 Exceptional

Great breakfast. Sofa bed isn't that comfortable to sleep on. Overall, happy with the stay.
1-night family trip
Verified Expedia guest review