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Hotel Isla de la Garena

4.0 star property
4-star hotel in Alcala de Henares with spa and restaurant

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Hotel Isla de la Garena

Photo gallery for Hotel Isla de la Garena

Seasonal outdoor pool
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Restaurant
Lobby

Overview of Hotel Isla de la Garena

8.2 out of 10 Very Good
8.2/10 Very Good

Property highlights

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
Galileo Galilei, 18, Alcala de Henares, Madrid, 28806
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 9 meeting rooms
Feel at home
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

Superior Double Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use

  • 28 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, 1 Bedroom

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

About this area

What's nearby

  • Plenilunio Shopping Mall - 16 min drive
  • Calle de Alcalá - 14 min drive
  • Cívitas Metropolitan Stadium - 15 min drive
  • IFEMA - 17 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
  • Torrejon de Ardoz Station - 8 min drive
  • Alcala de Henares University Station - 9 min drive
  • Alcala de Henares La Garena Station - 16 min walk

Restaurants

  • Glass Cafe Bar Lounge - 18 min walk
  • Trattorias Abruzzi - 12 min walk
  • Indalo Tapas - 13 min walk
  • Happy Play la Garena - 4 min drive
  • El Infante de Alcala - 11 min walk
Map

About this property

Hotel Isla de la Garena

Take in the views from the rooftop terrace when you stay at Hotel Isla de la Garena. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this upscale hotel include a bar/lounge, a fitness center, and a sauna.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 AM
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • 9 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Deep soaking bathtub
  • Bathtub only
  • Bidet
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HOTEL ISLA GARENA. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12.90 for adults and EUR 12.90 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 22 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the spa tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Isla Garena
Isla Garena Alcala de Henares
Isla Garena Hotel
Isla Garena Hotel Alcala de Henares
Isla de la Garena
Hotel Isla de la Garena Hotel
Hotel Isla de la Garena Alcala de Henares
Hotel Isla de la Garena Hotel Alcala de Henares

Frequently asked questions

Does Hotel Isla de la Garena offer free cancellation for a full refund?
Yes, Hotel Isla de la Garena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Isla de la Garena?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Isla de la Garena?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Isla de la Garena?
Yes, pets are welcome. There's a charge of EUR 22 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Isla de la Garena?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Isla de la Garena?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon.
What is there to do at Hotel Isla de la Garena and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Hotel Isla de la Garena also has a Turkish bath.
Are there restaurants at or near Hotel Isla de la Garena?
Yes, there's an onsite restaurant.
Does Hotel Isla de la Garena have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hotel Isla de la Garena have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Isla de la Garena like?
Hotel Isla de la Garena is located a short 11-minute walk from La Garena Plaza Shopping Center.

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Practical and Clean
We needed something close to the airport. It’s a clean, comfortable hotel with a friendly staff. A little outdated but good, the neighborhood is a bit industrial.
Maria Juliana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was excellent!
Verified Expedia guest review

10/10 Exceptional

Pratap, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, stayed here many times, no negatives. Going back next week.
simon, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Monica A, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ecellent hotel, well wroth the stay. Thank you
Jamie, 7-night business trip
Verified Hotels.com guest review

8/10 Very Good

A kettle in the room for a drink in the morning would have been nice
Justin, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Ok for a night for business trip
The hotel is located in a business area and if you don't have a car you need to stay there. I had diner there, there is a diner menu for 15,5 with quite good quality food. The swimming pool is just opened from 5pm till 9pm and the best lounge chairs could be reserved to outisde visitors depending when you go. The maintenance of the hotel maybe after Covid-19 could be improved. The service at reception desk was ok.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

3-night business trip
Verified Hotels.com guest review