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All properties in Pokolbin, New South Wales, Australia
1 room, 2 adults

Chateau Elan

5-star5 stars
Vintage Drive, Hunter Valley, Pokolbin, NSW, 2320, Australia

Luxury resort in Pokolbin with spa and outdoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New South Wales may have travel restrictions in place due to COVID-19. 

  • Excellent resort feelJan 25, 2021
  • Check-in - Slow, took >20mins from arrival. Only 1 checkin counter, at a reasonably busy…Jan 25, 2021

Chateau Elan

from P5,922
  • Shower King
  • Villa Studio
  • Spa Suite Courtyard
  • Suite, Golf View
  • Suite
  • Villa One Bedroom
  • Villa Two Bedroom

What’s around Chateau Elan

Landmarks

  • Bimbadgen Estate - 23 min walk
  • Moorebank Vineyard - 2.4 mi / 3.9 km
  • Lucy's Run - 2.8 mi / 4.5 km
  • Hunter Valley Gardens - 4 mi / 6.4 km
  • Hope Estate - 4 mi / 6.4 km
  • Roche Estate - 3.3 mi / 5.2 km
  • Tempus Two Winery - 3.4 mi / 5.5 km
  • Brokenwood Wines - 3.6 mi / 5.8 km

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 55 min drive
  • Branxton Station - 12 min drive
  • Greta Station - 17 min drive
  • Lochinvar Station - 28 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • New South Wales may have travel restrictions in place due to COVID-19.
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Spa tub
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 900
  • Conference space size (meters) - 84
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 11
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
  • Individually furnished
Freshen up
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Day Spa has 17 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Legends Grill - This restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Health club
  • Spa tub
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby

Chateau Elan’s small print

Also known as

  • Chateau Elan Hunter
  • Chateau Elan Hunter Valley Greater Newcastle/Rothbury
  • Chateau Elan Hotel Rothbury
  • Chateau Elan Rothbury
  • Chateau Elan Hotel Pokolbin
  • Chateau Elan Pokolbin
  • Chateau Elan Resort Pokolbin
  • Chateau Elan Resort
  • Chateau Elan Pokolbin
  • Chateau Elan Resort Pokolbin
  • Chateau Elan Hunter Valley
  • Chateau Elan Hunter Valley Hotel Rothbury
  • Chateau Elan Hunter Valley Rothbury
  • Chateau Hunter Valley
  • Elan Chateau Hunter Valley
  • Elan Hunter Valley
  • Hunter Valley Chateau
  • Hunter Valley Chateau Elan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Cribs/Infant beds are available for AUD 20.0 per day

Airport shuttle service is offered for an extra charge

Wired Internet access is available in guestrooms for AUD 19.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Chateau Elan

  • Does Chateau Elan offer free cancellation for a full refund?
    Yes, Chateau Elan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Chateau Elan?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Chateau Elan?
    Yes, there's free self parking.
  • Is there a pool at Chateau Elan?
    Yes, there's an outdoor pool.
  • Are pets allowed at Chateau Elan?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Chateau Elan?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Chateau Elan?
    Yes, there's an onsite restaurant, Legends Grill. Nearby restaurants include il Cacciatore (2.5 mi), Verandah Restaurant (2.6 mi), and Oishii Japanese & Thai Restaurant (3.6 mi).
  • Is airport shuttle service offered by Chateau Elan?
    Yes, an airport shuttle is available.

Recent reviews

Very good 8.4 From 471 reviews

Exceptional 10.0
Excellent
Amazing stay with great friendly staff. Golf was superb!!
Darren, au3 night trip
Fair 4.0
Probably fantastic 10 years ago
Nothing wrong with the hotel but just old and shabby. We paid a premium price for the room which I appreciate was due to Christmas period the room was average certainly not value for money felt very generic. Would not recommend If paying over $170 per night.
au1 night trip
Exceptional 10.0
Good for family trip
Good view and nice restaurant, can see the kangaroos as well. Only thing is the bed are combined by two small beds, not levelled. Overall is good, large space and nice environment. Good for family trip and close to everything.
Jiayi, au1 night family trip
Very good 8.0
Found a few hairs on the floor and furniture. Other than that overall good
gb1 night trip
Exceptional 10.0
Chateau Elan - Great Stay
Excellent service at check in and given a room upgrade to a one-bedroom apartment. The apartment was clean, spacious and with good amenities. Excellent dinner and breakfast in the golf club restaurant.
David, au1 night trip
Poor 2.0
Wouldn’t recommend
Room had a loud clicking sound, went ALL night. Didn’t move us so our expensive weekend accommodation was ruined & unenjoyable. Rooms aren’t big and place is overrated tbh.
Mareesa, us2 night family trip
Exceptional 10.0
Spacious room and beautiful bathroom. Lovely view over golf course.
Glenn, au1 night business trip
Good 6.0
Poor service no Wifi. wouldn't say it's a 5 star
Wi-Fi didn't work, Stuff wasn't too nice and we didn't get the impression that they were even apologizing for the fact that there was no wifi even that it advertised on hotels.com and on their website. The signal in this area is very bad and it made it very hard for us to plan what to do and see around the area with no phone signal too.
au1 night trip
Exceptional 10.0
nice large room, well equipped, clean, stylish and modern, nice pool and tennis courts, very helpful and friendly staff- will definitely be back if needed
Divesh, au1 night romance trip
Fair 4.0
Room service was not room service, it was takeaway from the restaurant which took almost 2hours! There was no wifi available and poor phone signal so couldn’t get any internet. The room was a bit dated with a few things not working properly like blinds and cupboard doors not closing and the pool again quite dated and needing a refresh. Overall the the place is still nice just shouldn’t be advertised as a 5 star
Jay, au1 night romance trip

Chateau Elan