Pestana Palácio do Freixo

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Pestana Palácio do Freixo

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Pestana Palácio do Freixo

5.0 star property
Riverfront pousada in Campanhã with spa and outdoor pool

9.4/10 Exceptional

523 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is P17,254
Price available on 31/08/2022
Map
Estrada Nacional 108, Porto, 4300-316
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Free area shuttle
  • Free shopping center shuttle
  • Sauna
  • Steam room
  • Room service
  • Babysitting
  • 24-hour business center
Feel at home
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Campanhã
  • Duoro River - 5 min drive
  • Porto Historic Center - 13 min drive
  • Ribeira Square - 12 min drive
  • Porto Cathedral - 19 min drive
  • Casa da Musica - 18 min drive

Getting around

  • Porto Airport (OPO) - 20 min drive
  • Contumil Station - 6 min drive
  • General Torres Station - 6 min drive
  • Campanhã Station - 21 min walk
  • Heroísmo Station - 24 min walk
  • Free area shuttle
  • Free shopping center shuttle

About this property

Pestana Palácio do Freixo

Take in the views from the rooftop terrace when you stay at Pestana Palácio do Freixo. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this exclusive pousada include an indoor pool, an outdoor pool, and a bar/lounge. The restaurant and location get great marks from fellow travelers.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Offsite

  • Free area shuttle within 3.5 kilometers
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (5780 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Palacio Freixo
Pousada Palacio Freixo
Pousada Palacio Freixo Hotel
Pousada Palacio Freixo Hotel Porto
Pousada Porto Palacio Freixo
Pestana Palácio Freixo Pousada National Monument Hotel Porto
Pestana Palácio Freixo Pousada National Monument Porto

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Anthony, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Simply stunning!!!!!!
Simply stunning! Every element to the Palace and Hotel lived up to our expectations... Elegance, class, sophistication and an overall incredible experience.
Kelly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Historic Beautiful Bar was very nice
Alka, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Overall this was a nice stay for us, the hotel is outside the main part of the central area but they do offer a shuttle service, we didn’t mind walking so some days we walked others we used the shuttle. The hotel is kept clean, and the staff are super nice. Bar Staff, front desk and breakfast team were the ones that went above and beyond to help and also very nice. The Spa is good but not the best, it could do with some work especially steam room. Housekeeping I felt was hit and miss, whilst the room was cleaned daily not everything was always replenished, not sure if this was intentional or not, either way I’m sure if you asked for anything you would get it.
Parthiv, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, staff wonderful. Could do with better lighting in the bathroom.
Deborah, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Unacceptable. Bathroom dirty. Old soap at the tub from previous guest, hair everywhere, minibar chips open, AC did not worked. Beautiful property , poor cleaning.
JORGE, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

casilda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A true gem in every respect, being it friendliness of staff, rooms, views, installations, breakfast. Incredible
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning property with generous amenities. Excellent breakfast and very attentive staff.
Sally, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in a lovely setting
Very friendly staff. Great pool with views across the river. Very good breakfast. Would stay again.
DARREN, 1-night trip
Verified Hotels.com guest review