Sea Star Cliff

Photo gallery for Sea Star Cliff

Primary image
Beach
Beach
Outdoor pool
Pool

Overview of Sea Star Cliff

Sea Star Cliff

3.5 star property
De Kelders beach guesthouse with 7 restaurants and spa

9.2/10 Superb

31 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
41 Cliff Street, De Kelders, Western Cape, 7220
Main amenities
  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Room service
  • 2 coffee shops/cafes
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
For families
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Cape Town Intl. Airport (CPT) - 113 min drive
  • Airport shuttle (surcharge)

About this property

Sea Star Cliff

Sea Star Cliff is a great choice for your beach stay in De Kelders. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 7 restaurants and the 5 bars/lounges are great places to grab a cold drink. A snack bar/deli and 2 coffee shops/cafes are other highlights, and rooms offer up nice touches like espresso makers and Select Comfort beds with Egyptian cotton sheets. Fellow travelers like the overall property condition and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 6:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Pets

  • Pets stay free
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Parking
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking within 328 ft

Transfers

  • Transfers
  • Airport shuttle (available 24 hours)*

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • 7 restaurants
  • 5 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Helicopter/airplane tours
  • Boat tours
  • Beach nearby
  • Free use of nearby fitness center
  • Ecotours nearby

Working away

  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 9 holes of golf
  • An outdoor pool
  • Full-service spa
  • 24-hour pool access

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • Afrikaans
  • Dutch
  • English
  • German
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • 42-inch plasma TV
  • Premium satellite channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Refrigerator
  • Kitchen

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the guesthouse's full-service spa. Services include massages.

The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 4 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool open 24-hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Whale Sanctuary De Kelders
Sea Star Cliff House
Whale Sanctuary Lodge De Kelders
Sea Star Cliff House De Kelders
Sea Star Cliff De Kelders
Sea Star Cliff
Sea Star Cliff Guesthouse De Kelders
Sea Star Cliff Guesthouse
Whale Sanctuary Lodge
Sea Star Cliff Guesthouse
Sea Star Cliff De Kelders
Sea Star Cliff Guesthouse De Kelders

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Amazing views !!!! Helpful staff. Great beach cliff access
Robert, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Family get away
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely!
Beautiful place and great service!
Jasleen, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning room and view. Beautiful
Andrew was extremely welcoming and the place was spectacular. Exceeded our expectations in every way
Brad, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and beautiful rooms
Apparently the room type that I booked was nonexistent upon arriving at the hotel. Tired and just looking to relax, I didnt feel like arguing with the onsite hotel manager. I agreed to rent an additional room and asked for the going room rate, which was $250. To be fair, I offered to take the additional room for $200 a night- spending two nights at $400 total. Plus the room I had already booked and paid for on Expedia. What I found very odd was that the onsite hotel head manager said I had to pay in cash and could not use the credit card I pulled out of my wallet to pay with. I had to find an ATM and give him $400 in cash for the additional room. Working in the hotel industry, I knew the hotel was not booked up for those two nights and I found it very odd that he said he would need cash for both nights. AS a hotel manager, I would never ask for cash and tell someone no credit card. I question if he told his owner that he comp the additional room and kept the cash for himself or some of the cash. I absolutely loved the hotel and location and would stay there again but would ensure I booked the room with two twin beds and validate in writing directly from the hotel that they had that room type. Just very suspicious of the onsite hotel manager.
Nicole, 2-night trip
Verified Expedia guest review

2/10 Poor

Manager demanded extra charges for the room
Very bad hotel staff, demanded extra payment from us when we arrived for check in at the night hours. We had booked for 2 people stay in their penthouse luxury suite, but apparently their Manager said that in his system it was showing 1 adult. He kept pressurizing us and since it was night hours we had to pay him the difference charge for the night.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Dolphin watching over breakfast
We stayed in the penthouse, which is incredibly roomy with a great outdoor terrace (shared with the other room on the top floor). Absolutely fantastic views from the room, highlighted by watching dolphins in the bay while having breakfast. We also had dinner one night and it was the best meal we had on our week long Garden Route trip. Location is convenient to visit either Hermanus (and the wine farms nearby) or to go to Gansbaai for shark diving.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Whale watching
We stayed for one night and wished we had booked more. The room was large, straight out onto the pool and with sea views. the large glass front was one way so had the advantage of being able to leave the curtains open and still have privacy. Good breakfast while we watched the whales playing in the bay.
Verified Hotels.com guest review

10/10 Exceptional

Wanted to stay longer
Stunning view. Friendly service. Well worth it.
Verified Hotels.com guest review