Hotel Altora

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Overview of Hotel Altora

Hotel Altora

3.5 star property
3.5-star hotel with restaurant, near Wernigerode Marktplatz

8.5/10 Very Good

285 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
  • Connecting rooms available
  • Meeting Facilities
The price is P4,872
Price available on 25/05/2022
Map
Bahnhofstraße 24 / 26, Wernigerode, ST, 38855
Main amenities
  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Ski storage
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Wernigerode
  • Wernigerode Marktplatz - 8 min walk
  • Wernigerode Castle - 6 min drive
  • Harz National Park - 25 min drive
  • Baumannshöhle - Rübeländer Stalagmite Cellars - 16 min drive
  • Blankenburg Castle - 14 min drive
  • Wurmberg Gondola - 25 min drive
  • Wurmberg - 35 min drive
  • Brocken - 555 min drive
  • Pullman City Harz - 34 min drive
  • Hexentanzplatz - 31 min drive

Getting around

  • Hecklingen (CSO-Magdeburg - Cochstedt) - 44 min drive
  • Hannover Airport (HAJ) - 81 min drive
  • Wernigerode Central Station - 6 min walk
  • Darlingerode Station - 8 min drive
  • Wernigerode Elmowerk Station - 18 min walk

About this property

Hotel Altora

Hotel Altora puts you 0.4 mi (0.6 km) from Wernigerode Marktplatz. For a bite to eat, guests can check out Restaurant 1835, which serves breakfast, lunch, and dinner. There's a terrace, and rooms offer flat-screen TVs and room service. Fellow travelers like the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 2 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Bowling alley
  • Children's menu

What to do

  • Bowling alley
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Skiing nearby
  • Segway rentals/tours nearby
  • Ziplining nearby

Working away

  • Meeting room
  • Conference space (377 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Raised toilet seat

Languages spoken

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant 1835 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 10.0 per stay
  • Rollaway beds are available for EUR 29.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 5 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 2 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hotel Altora Hotel
Altora Wernigerode
Hotel Altora
Hotel Altora Wernigerode
Hotel Altora Wernigerode
Hotel Altora Hotel Wernigerode

Frequently asked questions

Overall score and ratings

8.5

Very Good

8.8/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Just the ticket
Conveniently located near the Harz narrow gauge railway, (with a railway theme to the hotel) but only a few minutes walk towards the centre of the historic town centre. Clean and modern rooms , a good breakfast buffet and friendly helpful staff.
3-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Orbitz guest review

10/10 Exceptional

Hotel Altora Wenigerode Feb 2020
Stayed at hotel before but not in new block. Superb room with view over railway lines. Breakfast as before well presented and plenty of choice.
Simon, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Themed hotel
Stopped four nights. Overall pretty good, if slightly more expensive than it might be. The hotel was a few minutes walk from the railway stations, and provided free parking. I guess that the inflated price is as it is a themed location for the narrow gauge railway, with the drinks delivered by train feature in the restaurant. Room was good sized, and very clean. The double bed I booked was actually two single beds pushed together, with a single duvet. The rooms could do with tea/coffee facilities. The bar / restaurant was good, as was breakfast which was available from 07.00.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Caters for all very well.
This hotel is perfect for all types especially the rail fan. Over looks the HSB shed/yard and has a model train delivering the beer to the table. Very clean and comfortable with helpful staff. A small city tax provides a discount booklet including area buses. One to remember.
Edwin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great place to stay
great place to stay. close to the railway station and only 10 minutes walk into the old town. staff were all very friendly and helpful. excellent buffet breakfast.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

PETER, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Close to station. Room had view of the steam trains. Model train delivering drinks in the restaurant was amusing.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our room had a great view of railway yard, which is fantastic for railway enthusiasts. Meals were very good & dining room nicely appointed with a train delivering drinks!
5-night romance trip
Verified Expedia guest review