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Sofitel Malabo President Palace

Photo gallery for Sofitel Malabo President Palace

Exterior
Outdoor pool
Balcony
View from room
Premium bedding, minibar, in-room safe, desk

Overview of Sofitel Malabo President Palace

Sofitel Malabo President Palace

4.5 star property
Luxury hotel in Malabo with outdoor pool and restaurant

7.4/10 Good

9 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Plaza De La Independencia, Centro Historico, Malabo, 099940

Room options

About this area

Getting around

  • Malabo (SSG-Malabo Intl.) - 14 min drive
  • Free airport shuttle

Restaurants

  • Candy / Pizza Place - 7 min walk
  • Candy 2 - 9 min walk
  • Yogui - 9 min walk
  • Consty Bon Appetit - 10 min walk
  • La Luna - 10 min walk

About this property

Sofitel Malabo President Palace

Sofitel Malabo President Palace offers a free airport shuttle (available 24 hours). Guests can indulge in massages, and El Basile serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Free airport shuttle on request (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Dining

El Basile - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of XAF 102500 (subject to availability)

Children & extra beds

  • Rollaway beds are available for XAF 15000.0 per day

Policies

This property accepts credit cards.

Also known as

Malabo President Palace
Sofitel Malabo
Sofitel Malabo President Palace
Sofitel President Palace
Sofitel President Palace Hotel
Sofitel President Palace Hotel Malabo
Sofitel Malabo President Palace Hotel
Sofitel Malabo President
Sofitel Malabo President Palace Hotel
Sofitel Malabo President Palace Malabo
Sofitel Malabo President Palace Hotel Malabo

Frequently asked questions

Does Sofitel Malabo President Palace offer free cancellation for a full refund?
Yes, Sofitel Malabo President Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Malabo President Palace?
Yes, there's an outdoor pool.
Are pets allowed at Sofitel Malabo President Palace?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sofitel Malabo President Palace?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Sofitel Malabo President Palace?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Sofitel Malabo President Palace?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of XAF 102500 (subject to availability).
What is there to do at Sofitel Malabo President Palace and nearby?
Sofitel Malabo President Palace has an outdoor pool and a fitness center, as well as spa services.
Are there restaurants at or near Sofitel Malabo President Palace?
Yes, there's an onsite restaurant, El Basile. Nearby restaurants include Candy / Pizza Place (7-min walk), Candy 2 (9-min walk), and Yogui (9-min walk).
What's the area around Sofitel Malabo President Palace like?
Sofitel Malabo President Palace is a short 5-minute walk from Cathedral de Malabo and 12 minutes' walk from Malabo City Hall.

Overall score and ratings

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

6.9/10

Property conditions & facilities

6/10 Good

Airport shuttle did not show up
The first impression wasn't great since the airport shuttle did not show up, in spite of the fact that I called at least three times to confirm. This was made worse by the fact that I arrived late, around 11pm. checking in took way too long because they couldn't find the reservations and the person responsible for online reservation wasn't on duty. I was finally given a room with no toiletries and had to request another room. The hotel is nice but the rooms are a bit old. The wifi is spotty and the phone doesn't work well. I had to go to the reception to order room service. It is advertised as a luxury hotel but the quality of service doesn't follow suit.
Verified Expedia guest review

8/10 Very Good

Happy Return - Almost
Second time I have stayed at the President. First was eight years ago when it first opened. As hotels in EG go it's amongst the best. Let down by the food and business centre somewhat. Breakfast, lunch and bar meals are fine but dinner menu needs improvement. Printer in business centre could be better.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

expected a lot more
Is the best hotel in Malabo, although must improve a lot
Verified Expedia guest review

4/10 Fair

Poor service with high price.
This hotel is not worth the premium rate. Staff are friendly but the service is unreliable.
Verified Expedia guest review

8/10 Very Good

Buen hotel pero sin traslados gratuitos
EL servicio del personal es bueno y la habitación es amplia, luminosa y acogedora. El servicio restaurante excelente. El problema está en que los traslados al hotel no son gratuitos aunque en su página oficial ponga que si. Cuando te los confirman no te dicen en ningún momento que sean de pago, pero una vez que estás en el hotel te dicen que no son gratuitos y que tienes que pagarlos. He estado dos veces en este hotel y las dos veces me ha pasado lo mismo. Si estás dentro del horario de habitación y eso es un servicio del hotel no entiendo porqué te los tienen que cobrar.
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

emplacement exceptionnel
Verified Hotels.com guest review

8/10 Very Good

Superbe hôtel
Excellentes , un point négatif au niveau de la restauration: le personnel ne connait pas la carte, et s'est trompé 2 fois sur le choix de menu sans comprendre pourquoi, et le service est trop long.
Verified Hotels.com guest review