Kyukaruizawa Kikyo, Curio Collection by Hilton

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Overview of Kyukaruizawa Kikyo, Curio Collection by Hilton

Kyukaruizawa Kikyo, Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants, near Kyu Karuizawa Ginza Dori

9.4/10 Exceptional

301 verified Hotels.com guest reviews

Guests rated location

  • Quiet15 positive mentions
  • Safe11 positive mentions
  • Walkable11 positive mentions

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
491 5 Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 spa tubs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • 24-hour fitness center
  • Sauna
  • Room service
  • Spa services
  • Business center
  • 3 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • 2 bedrooms
  • Refrigerator
  • Private bathroom
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Haneda Airport (HND) - 132 min drive
  • Karuizawa Station - 14 min walk
  • Yokokawa station - 30 min drive
  • Sakudaira Station - 35 min drive
  • Free train station pick-up
  • Free train station drop-off

About this property

Kyukaruizawa Kikyo, Curio Collection by Hilton

Located near a train station, Kyukaruizawa Kikyo, Curio Collection by Hilton is a great choice for a stay in Karuizawa. Guests can indulge in facials, then grab a bite to eat at one of the 2 restaurants. A bar/lounge, a 24-hour fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the breakfast rate for children 17 years and younger when sharing existing bedding with an adult. Breakfast for children is available for the listed breakfast fee.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Free train station shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1978
  • Garden
  • 24-hour fitness center
  • Spa services
  • 2 spa tubs
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 50-inch LED TV

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Extra futon (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Dining

Sonorite - Onsite fine-dining restaurant.
A table - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 13 percent

Optional extras

  • Local cuisine breakfast is offered for an extra charge of JPY 4351 for adults and JPY 2486 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Futon beds are available for JPY 12430 per day

Children & extra beds

  • Rollaway beds are available for JPY 12430.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Additional fees apply to children 4 to 6 years old for breakfast.

Also known as

Kyu Hotel
Kyu Karuizawa
Kyukaruizawa Kikyo Curio Collection Hilton Hotel
Kikyo Curio Collection Hilton Hotel
Kyukaruizawa Kikyo Curio Collection Hilton
Kikyo Curio Collection Hilton
Kyukaruizawa Kikyo, Curio Collection by Hilton Hotel
Kyukaruizawa Kikyo, Curio Collection by Hilton Karuizawa
Kyukaruizawa Kikyo, Curio Collection by Hilton Hotel Karuizawa

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kylie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great family friendly destination in Karuizawa
The hotel staff were friendly and took care of our family. They brought extra blankets, towels, and other supplies quickly. We enjoyed every minute of our stay.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room is spacious, free mini bar, the public bath is good. Hotel shuttle to the station and ski area. Just 6 mins walk to old Karuizawa.
1-night family trip
Verified Expedia guest review

4/10 Fair

Herren, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
Julia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely top notch! Room are spacious, clean and well upkept. Within walking distance to many nice small restos. Staff are friendly and can converse well in English. Def my choice of stay if we are to go back again, even with my kid. Food at French resto was excellent. It would be great if they could have more choice on their room service menu
Sarah seng lan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good Staff and good service
Staff are super helpful. All the service is outstanding.
Paula, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Memorable stay in Karuizawa
Quiet, relaxing, clean, comfortable, hospitable, beautiful setting in middle of town. BTW, breakfast was great. What more would one want!
Mary, 2-night trip
Verified Hotels.com guest review