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All properties in Ulaanbaatar, Mongolia
1 room, 2 adults

Kempinski Hotel Khan Palace, Ulaanbaatar, Mongolia

5-star5 stars
Great for families

Good to know

  • Highchair
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar, Mongolia

Luxury hotel with spa, near Sükhbaatar Square
  • Free WiFi
  • Great for families

    Good to know

    • Highchair
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • to be honest. I expected more about this stay. maybe the problem is the season. not many…Jan 26, 2020
  • It was a most enjoyable stay. Love this hotel, and would go back for another visit.…Nov 27, 2019

Kempinski Hotel Khan Palace, Ulaanbaatar, Mongolia

from P4,307
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Superior Twin
  • Executive Suite
  • Superior King
  • Presidential Suite
  • Junior Suite

What’s around Kempinski Hotel Khan Palace, Ulaanbaatar, Mongolia

Landmarks

  • In Downtown Ulaanbaatar
  • Sükhbaatar Square - 24 min walk
  • National Academic Theatre of Opera and Ballet of Mongolia - 29 min walk
  • The Fine Arts Zanabazar Museum - 36 min walk
  • Gandantegchinlen Monastery - 2.6 mi / 4.1 km
  • Bogd Khaan Palace Museum - 2.8 mi / 4.6 km

Getting around

  • Ulan Bator (ULN-Chinggis Khaan Intl.) - 36 min drive
  • Ulaanbaatar Station - 19 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-2:00 PM
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2842
  • Conference space size (meters) - 264
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • German
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Netflix
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Spa

Kempinski Aster Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Sakura restaurant - This sushi bar specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Sakura Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Tenger restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Kempinski Hotel Khan Palace, Ulaanbaatar, Mongolia’s small print

Also known as

  • Kempinski Hotel Khan Palace
  • Kempinski Khan Ulaanbaatar
  • Kempinski Hotel Khan Palace Hotel
  • Kempinski Hotel Khan Palace Ulaanbaatar
  • Kempinski Hotel Khan Palace Hotel Ulaanbaatar
  • Kempinski Hotel Khan Palace Ulaanbaatar
  • Kempinski Khan Palace
  • Kempinski Khan Palace Hotel
  • Kempinski Khan Palace Ulaanbaatar
  • Khan Palace Hotel
  • Khan Palace Kempinski
  • Kempinski Hotel Ulaanbaatar

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MNT 20 per stay

Rollaway beds are available for MNT 45.0 per day

Buffet breakfast is offered for an extra charge of MNT 15 for adults and MNT 10 for children (approximately)

Airport shuttle service is offered for an extra charge of MNT 40 per person (one way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Kempinski Hotel Khan Palace, Ulaanbaatar, Mongolia

  • Does Kempinski Hotel Khan Palace offer free cancellation for a full refund?
    Yes, Kempinski Hotel Khan Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Kempinski Hotel Khan Palace?
    Yes. Self parking costs MNT 20 per stay.
  • Are pets allowed at Kempinski Hotel Khan Palace?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Kempinski Hotel Khan Palace?
    You can check in from 2:00 PM to 2:00 PM. Check-out time is noon.
  • Are there restaurants at or near Kempinski Hotel Khan Palace?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by Kempinski Hotel Khan Palace?
    Yes, an airport shuttle is available. The charge is MNT 40 per person one way.
  • What is there to do near Kempinski Hotel Khan Palace?
    Recommended spots to visit include Sükhbaatar Square (1.2 mi) and National Academic Theatre of Opera and Ballet of Mongolia (1.5 mi), along with The Fine Arts Zanabazar Museum (1.9 mi) and Gandantegchinlen Monastery (2.6 mi).

Recent reviews

Fabulous 8.8 From 83 reviews

Exceptional 10.0
Amazing hotel
Amazing hotel
Ann, gb2 night romance trip
Exceptional 10.0
Excellent
Room, breakfast, restaurants in the house are of high quality
Vera, ie4 night business trip
Very good 8.0
First rate hotel in not a great neighborhood.
This hotel is really a class act. The room is designed for comfort, the restaurants are great, breakfast is very nice, staff is friendly and requests for wake up calls, taxis, take-away meals, etc. will be satisfied in meticulous detail. Just don't hang around the neighborhood streets late at night, and avoid the local pubs after hours. Take a taxi to the restaurants and bars around Sukhbaatar Square or the State Department Store instead.
hk2 night romance trip
Very good 8.0
Friendly and Helpful
Friendly and helpful staff. Really good tapas bar. Very good spa centre. Breakfast buffet was a little disappointing. But overall would definitely recommend the ‘Kempinski’.
Neil, gb1 night trip
Exceptional 10.0
A Kempinski is Always a Guarantee of a Good Stay
This Kempinski is very comfortable, has a professional staff, the breakfast is well served, the daily rate was very interesting for my budget, but the location is not the best, somewhat far from the city center.
JAYME R C, us1 night trip
Exceptional 10.0
Very comfortable hotel, elegant and yet cosy room with high-level of comfort.
Kerstin, us1 night business trip
Exceptional 10.0
Best hotel to stay in UB
Very good hotel to stay when you go to UB. Staff is friendly, helpfull and fluent in english.
Daniel, id1 night trip with friends
Good 6.0
Proposition in hotel
Hotel good but experience of the locals made my trip a bit off putting.
gb1 night business trip
Exceptional 10.0
Great room and breakfast, good location
Very nice rooms and wonderful breakfast. Friendly staff, with good English. A bit of a walk from the center of town, but doable.
Teresa L, us1 night trip with friends

Kempinski Hotel Khan Palace, Ulaanbaatar, Mongolia

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