Hotel Alexandra

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Indoor spa tub
Room amenity
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Overview of Hotel Alexandra

Hotel Alexandra

4.0 star property
4-star hotel in Plauen with restaurant and bar/lounge

8.0/10 Very Good

117 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Bathtub
  • Meeting Facilities
  • Laundry facilities
Map
Bahnhofstrasse 17, Plauen, SN, 8523
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
For families
  • Free cribs/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Plauen
  • Plohn Theme Park - 29 min drive
  • Untreusee - 35 min drive
  • Fichtel Mountains Nature Park - 38 min drive

Getting around

  • Leipzig (LEJ-Leipzig - Halle) - 87 min drive
  • Plauen (Vogtl) Oberer Station - 13 min walk
  • Plauen (Vogtl) Mitte Station - 14 min walk
  • Plauen (Vogtl) West Station - 25 min walk

About this property

Hotel Alexandra

Located near a train station, Hotel Alexandra is a great choice for a stay in Plauen. You can indulge in hot stone massages, body wraps, or aromatherapy, and grab a bite to eat at Royal, which serves regional cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 8.50 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children's menu

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1346 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1852
  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Languages spoken

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free crib/infant bed
  • Day bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

Royal - This restaurant specializes in regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Le Café - This café specializes in regional cuisine and serves breakfast only. Open daily.
Blue Bar - This bar specializes in regional cuisine and serves dinner only. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 5 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 26 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per accommodation, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs EUR 8.50 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Alexandra Plauen
Hotel Alexandra Plauen
Hotel Alexandra Hotel
Hotel Alexandra Plauen
Hotel Alexandra Hotel Plauen

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.5/10

Cleanliness

8.3/10

Staff & service

8.5/10

Amenities

7.6/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very Good

Nick, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Pedestrian zone
Staff were friendly, room was clean. The only short fall is that since the hotel is located at pedestrian zone, I had difficulty to find the back road to hotel parking even with a gps
jack, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

I had stayed there before.
I had stayed there before. I found staff rather grumpy - at the reception and at the breakfast. Items on breakfast table and counter were not replaced. Some plates on counter looked 'tired' and coffee on table was not checked if empty.
Barbara, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nice place to stay. Finding the parking can be challenging.
1-night trip
Verified Expedia guest review

8/10 Very Good

comfortable night
over night stop on way from Munich to visit a facility in the area. The address is a restricted road so if driving out Weststrasse in the sat nav and then follow the signs for the hotel as this will ead you to the rear of the hotel and the car park. Staff were very friendly and helpful and the food was good.
Verified Hotels.com guest review

8/10 Very Good

Hotel convenient for city centre.
Spacious and clean hotel. Room was quite a good size with more than 1 chair to sit in. Breakfast was fine, what you would expect for a hotel of this class. Car park a little difficult to find but no problem once you know where to go.
Verified Expedia guest review

8/10 Very Good

A good hotel, like going back in time
A nice hotel decorated in a dated style but the decor was not old. Helpful staff. We had the window open as it was quite warm and there was a lot of different noise throughout the night.
Verified Hotels.com guest review

10/10 Exceptional

5 Star, but hard to find the hotal
They need to publish directions as to how to drive to their hotel. We had a GPS (NAVI) but reached a dead end street at the tram tracks. About an half hour later we found on-street parking and walked to the entrance. Hotel receptionist directed us to their parking area. WONDERFUL room, food, WAITER, and breakfast! We will return and try to remember directions to the parking area.
Verified Hotels.com guest review

10/10 Exceptional

Somehow I missed the driving directions to approach the hotel, and a "trial and error" method took quite awhile due to the streetcar-blocked routes that surround the hotel. Their website shows this but for some reason I failed to print the map. A bigger caution note maybe good.
Verified Hotels.com guest review