Candlewood Suites FLOWOOD, MS, an IHG Hotel

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Overview of Candlewood Suites FLOWOOD, MS, an IHG Hotel

Candlewood Suites FLOWOOD, MS, an IHG Hotel

2.5 star property
No-frills Flowood hotel with 24-hour fitness

7.8/10 Good

474 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
  • Non-smoking
Map
3810 Flowood Dr, Lakeland Cmns & Flowood Dr. SW, Flowood, MS, 39232
Main amenities
  • Housekeeping once per stay
  • 24-hour fitness center
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Convenience store
  • Laundry service
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
For families
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Jackson State University - 22 min drive

Getting around

  • Evers Intl. Airport (JAN) - 13 min drive
  • Madison, MS (DXE-Bruce Campbell Field) - 17 min drive
  • Jackson Station - 19 min drive

About this property

Candlewood Suites FLOWOOD, MS, an IHG Hotel

Property highlights
Consider a stay at Candlewood Suites FLOWOOD, MS, an IHG Hotel and take advantage of a grocery/convenience store, dry cleaning/laundry services, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises, a front desk safe, and luggage storage
  • Barbecue grills and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All guestrooms at Candlewood Suites FLOWOOD, MS, an IHG Hotel offer perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels and DVD players
  • Kitchens, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 113 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (up to 80 lbs)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop

More

  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts major credit cards. Cash is not accepted.

Also known as

Candlewood FLOWOOD MS
Candlewood Suites FLOWOOD MS
Candlewood Suites Hotel FLOWOOD MS
Candlewood Suites FLOWOOD MS Hotel

Frequently asked questions

Does Candlewood Suites FLOWOOD, MS, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites FLOWOOD, MS, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites FLOWOOD, MS, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Candlewood Suites FLOWOOD, MS, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 75 per pet, per stay.
Is parking offered on site at Candlewood Suites FLOWOOD, MS, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites FLOWOOD, MS, an IHG Hotel?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Candlewood Suites FLOWOOD, MS, an IHG Hotel and nearby?
Candlewood Suites FLOWOOD, MS, an IHG Hotel has a 24-hour fitness center and a picnic area.
Are there restaurants at or near Candlewood Suites FLOWOOD, MS, an IHG Hotel?
Yes. Nearby restaurants include Table 100 (5-min walk), Georgia Blue (8-min walk), and Whataburger (10-min walk).
Does Candlewood Suites FLOWOOD, MS, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a refrigerator, and a microwave.

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

6/10 Good

Could of been better
It was ok. The facility seemed a little dated. When I got there no one was available to check me in. The employee was sitting behind the desk in a little area where she was not able to be seen when you walk up to the desk. So I waited for about 10-15 minutes in the lobby before being checked in. The only reason I saw the desk attendant she awnsered her cell phone and stood up from where she was sitting. I don’t think my room was cleaned good. I moved the pillows on the bed to check it and saw a long hair in the bed. Also, saw a string a hair in the shower. I could not make myself sleep underneath the covers. I slept at the foot of the bed on top of the covers. I think my charges for this stay was a little over priced. But compared to other hotels close by it was affordable. I guess you get what you pay for. Will probably book again in the future due to needing some where affordable to stay on the weekend for employment purposes.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Shea, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Be cautious
Check in was at 4, some of us didn't get checked in until after 9:00. No management on duty. One room has no ac, but they did refund the cost of that night.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE!!!!!!
First, when I arrived to check in the front desk person (who said that she was management) was arguing with another customer on the phone because the customer had paid for a room, but woman said that they had no more availability. We went to sleep as soon as we go in the room. Woke up the next morning, there were no towels, soap, and the toilet did not work. Called the front desk. No answer. Went to the front desk, no one was there. There was a handwritten note saying to call this number 601-228-9290. I’m not sure who this is to. I called the number and informed a woman of my problems. The woman tells me that housekeeping doesn’t come in until 8am. No acceptable. I went back to the room. The woman calls me back from the number and tell me that I have to walk back dow because they don’t do drop offs. I get back downstairs and the woman’s tells me that I should have gotten prepared for church the night before and that I could expect anything more from an $80 hotel.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible odor
We stayed on the second floor where there were dogs. Apparently someone let their dog urinate and deficate on the hallway carpet. The odor was embedded in the carpet and the smell was horrific. The staff did attempt to spray and clean, but it was ineffective. We held our breath each day we stayed there. They really need a better pet policy or cleaning policy.
Nicole, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

ShaTerrica, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Checking in i had issues!!! Room not available and had to be switched due to over bookings!
Jay, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Adam, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

I will booked it again
Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ran out of hot water after about 30 secs on last 2 days of my stay. There is no breakfast, but it’s an extended stay. Still, with so many extended stay workers staying there you’d think they’d have option.
Angela, 6-night business trip
Verified Hotels.com guest review