See all properties
Save

Choose dates to view prices

Ascott Macau

Photo gallery for Ascott Macau

Property amenity
Exterior
Free minibar items, in-room safe, desk, iron/ironing board
Breakfast area
Free toiletries, hair dryer

Overview of Ascott Macau

Ascott Macau

4.5 star property
Luxury hotel in Macau with 3 restaurants and outdoor pool
8.4 out of 10 Very Good
8.4/10 Very Good

504 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
Map
No. 339 R. Cidade de Braga, Nape, Macau
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Fitness center
  • Sauna
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Macau
  • Lisboa Casino - 1 min drive
  • Macau Fisherman's Wharf - 2 min drive
  • Ruins of St. Paul's Cathedral - 4 min drive
  • Venetian Macao Casino - 8 min drive
  • City of Dreams - 8 min drive

Getting around

  • Macau Intl. Airport (MFM) - 10 min drive
  • Zhuhai (ZUH-Jinwan) - 54 min drive
  • Hong Kong International Airport (HKG) - 55 min drive

Restaurants

  • Cafe Encore 咖啡廷 - 4 min walk
  • 聯邦大酒樓 Federal Restaurant - 11 min walk
  • 四五六上海菜館 Restaurant 456 - 11 min walk
  • Café Esplanada 咖啡苑 - 4 min walk
  • 華星冰室 - 4 min walk
Map

About this property

Ascott Macau

Ascott Macau is a great choice for a stay in Macau. Guests can visit the fitness center for a workout or enjoy Chinese cuisine at Shun Hin, one of 3 restaurants. There's an indoor pool and an outdoor pool, and in-room conveniences at this luxurious hotel include washers/dryers and microwaves. Fellow travelers say good things about the nice bathrooms and location.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • 46-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Shun Hin - This seafood restaurant specializes in Chinese cuisine.
The Mix Western - This restaurant specializes in international cuisine. Open daily.
The Win - This sushi bar specializes in Japanese cuisine.

Fees & policies

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for HKD 517.5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Ascott Macau Hotel
Ascott Macau
Ascott Macau Hotel
Ascott Macau Macau
Ascott Macau Hotel Macau

Frequently asked questions

Does Ascott Macau offer free cancellation for a full refund?
Yes, Ascott Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ascott Macau?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ascott Macau?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Ascott Macau?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ascott Macau?
Sorry, there's no onsite parking at Ascott Macau.
What are the check-in and check-out times at Ascott Macau?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an onsite casino at Ascott Macau?
No, this hotel doesn't have a casino, but Lisboa Casino (10-min walk) and Rio Casino (14-min walk) are both nearby.
What is there to do at Ascott Macau and nearby?
Ascott Macau has an outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Ascott Macau?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.
What's the area around Ascott Macau like?
Ascott Macau is in the heart of Macau, a short 10-minute walk from Lisboa Casino and 15 minutes' walk from Almeida Ribeiro Street. Travelers say this hotel is in a good location.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Exceptional

the stay was amazing and the staffs are friendly
Verified Expedia guest review

8/10 Very Good

its value for money !
Ho chi, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Read before you wanna book
No free parking, ok, maybe it’s my fault not to check carefully but the indoor pool was rent to a private swimming class and it’s occupied till 7pm on Sunday and it’s not told until I checked in and saw the notice on the desk! And no breakfast available even you are willing to pay
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

2/10 Poor

I left the property a month ago because of the deadly coronavirus and they refused to give me a refund for the days I wasn’t there. Don’t stay here.
Jon, 15-night trip
Verified Orbitz guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

We stayed at Ascott for 3 days and 2 nights. I love our executive suite. It feels like home. However, their wifi is so slow if you’re using your mobile phone but it was fast using a laptop.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Yuk yee Irene, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The room was very spacious. The bathroom was to die for with amazing view. The buffet breakfast that was included was really good with lots of selection. To top it off, we booked this unit for 3 people. Upon checkin, I was asked if I wanted an extra bed added at no extra cost. Amazing service.
1-night family trip
Verified Orbitz guest review

8/10 Very Good

This is my 2nd time staying in the Ascott, I was here exactly 1 yr ago too. Initially was given a room on the 3rd floor~ the wooden parquet flooring was badly cracked so I requested for a change. Thnkfully, the receptionist got us a room on the 5th floor whivh was alot better but my only complain was that it reeked of smoke despite being a non smoking room. Generally, I find the location and price for the size of the room good but wish they would upgrade their pillows and have a variery of soft and hard ones.
David, 5-night trip
Verified Expedia guest review