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Swiss-Belhotel Borneo Samarinda - CHSE Certified

Photo gallery for Swiss-Belhotel Borneo Samarinda - CHSE Certified

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, soundproofing

Overview of Swiss-Belhotel Borneo Samarinda - CHSE Certified

Swiss-Belhotel Borneo Samarinda - CHSE Certified

3.5 star property
Samarinda hotel with 1 outdoor pools, connected to a shopping center

6.8/10 Good

39 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is P 1,457
Price available on 12/11/22
Map
Jalan Mulawarman No 6, Samarinda, East Kalimantan, 75112
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • Business center
  • Airport shuttle
For families
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

Getting around

  • Samarinda (AAP-AP Tumenggung Pranoto) - 58 min drive
  • Balikpapan (BPN-Sepinggan Intl.) - 74 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Ong Palace - 2 min walk
  • KFC Mulawarman - 3 min walk
  • Kopikumana - 5 min walk
  • Soto Banjar Amado - 6 min walk
  • RM Padang - 6 min walk

About this property

Swiss-Belhotel Borneo Samarinda - CHSE Certified

A great choice for a stay in Samarinda, Swiss-Belhotel Borneo Samarinda - CHSE Certified features an airport shuttle. Guests can indulge in massages, and Mahakam Restaurant serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a health club are other highlights.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 183 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mahakam Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of IDR 500000 (subject to availability)
  • Late check-out can be arranged for an extra charge of IDR 500000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 350000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Samarinda Borneo
Swiss-Belhotel Borneo
Swiss-Belhotel Borneo Hotel
Swiss-Belhotel Borneo Hotel Samarinda
Swiss-Belhotel Borneo Samarinda
Swiss-Belhotel Borneo Samarinda Hotel Samarinda
Swiss-Belhotel Borneo Samarinda Hotel
Swiss-Belhotel Borneo Samarinda Kalimantan
Swiss Belhotel Borneo Samarinda
Swiss Belhotel Borneo Samarinda CHSE Certified
Swiss-Belhotel Borneo Samarinda - CHSE Certified Hotel
Swiss-Belhotel Borneo Samarinda - CHSE Certified Samarinda
Swiss-Belhotel Borneo Samarinda - CHSE Certified Hotel Samarinda

Frequently asked questions

Does Swiss-Belhotel Borneo Samarinda - CHSE Certified offer free cancellation for a full refund?
Yes, Swiss-Belhotel Borneo Samarinda - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swiss-Belhotel Borneo Samarinda - CHSE Certified?
As of December 9, 2022, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Borneo Samarinda - CHSE Certified on December 11, 2022 start from P 1,457, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swiss-Belhotel Borneo Samarinda - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Swiss-Belhotel Borneo Samarinda - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Swiss-Belhotel Borneo Samarinda - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Swiss-Belhotel Borneo Samarinda - CHSE Certified?
Yes, there's free self parking.
Is airport shuttle service offered by Swiss-Belhotel Borneo Samarinda - CHSE Certified?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Swiss-Belhotel Borneo Samarinda - CHSE Certified?
You can check in from 2 PM - midnight. There's a charge of IDR 500000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 500000 (subject to availability).
What is there to do at Swiss-Belhotel Borneo Samarinda - CHSE Certified and nearby?
Swiss-Belhotel Borneo Samarinda - CHSE Certified has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Swiss-Belhotel Borneo Samarinda - CHSE Certified?
Yes, there's an onsite restaurant, Mahakam Restaurant. Nearby restaurants include Kopikumana (5-min walk), Soto Banjar Amado (6-min walk), and RM Padang (6-min walk).
What's the area around Swiss-Belhotel Borneo Samarinda - CHSE Certified like?
Swiss-Belhotel Borneo Samarinda - CHSE Certified is a short 4-minute walk from Samarinda Central Plaza Shopping Mall and 11 minutes' walk from Mesjid Raya Darussalam.

Overall score and ratings

6.8

Good

6.5/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

comfort to stay
Neat and clean room
3-night business trip
Verified Hotels.com guest review

6/10 Good

Not Value for Money
The front Desk Staff was not upto the mark, very very slow, incommunicable. Rooms have small issue of curtains not closing completely on the sides due to structural defect. The breakfast lay was not to the standards of other Swiss Bel Hotels where I have stayed. The staff in the Swiss Cafe was more interested in talking amongst themselves instead of looking after the guests.
Sanjay, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Hotel wifi was very poor. The price also quite expensive, but i have to admit they have very good facilities.
Sulung, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Liu, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Short walk to connecting mall
Typical 3* hotel in Samarinda. Nothing to faze about. Decent breakfast & fitness centre.
FDW, 3-night trip
Verified Expedia guest review

6/10 Good

Hotel staff are not friendly
not good value hotel
Verified Hotels.com guest review

6/10 Good

Comfortable stay but bathroom not clean
We enjoyed our 1 Night stay at Swiss-bel. The bed was very comfortable! The bathroom was just not clean enough, lots of mould that looks like it has never been scrubbed. Breakfast was good also.
Verified Hotels.com guest review

8/10 Very Good

Err
Quite comfortable. Did not expect bed sheet still being used with some dried snots stucked there.
Verified Hotels.com guest review

6/10 Good

Not a bad hotel to stay in for business trip.
The hotel is getting old need major improvement for its rooms. However, location is close to an old shopping center too, SCP (Samarinda Central Plaza).
Verified Hotels.com guest review

4/10 Fair

many things out of order
We asked for a smoke free room and our room was labeled as smoke free. But as soon as you opened the door you could smell the smoke. Our clothes still reek of smoke. The safe box in the room did not work.
Verified Expedia guest review