Sofitel Marrakech Palais Imperial

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Pool
Outdoor pool
Pool
Terrace/patio

Overview of Sofitel Marrakech Palais Imperial

Sofitel Marrakech Palais Imperial

5.0 star property
Luxury hotel with spa, near Jemaa el-Fnaa

8.2/10 Very Good

371 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
Rue Harroun Errachid Hivernage, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Nightclub
  • Breakfast available
  • Free babysitting
  • Free supervised childcare
  • Free airport shuttle
  • Health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Babysitting (free)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Hivernage
  • Jemaa el-Fnaa - 16 min walk
  • Avenue Mohamed VI - 1 min drive
  • Marrakech Plaza - 6 min drive
  • Majorelle Gardens - 14 min drive
  • Oasiria Water Park - 10 min drive

Getting around

  • Menara Airport (RAK) - 11 min drive
  • Marrakech Central Station - 30 min walk
  • Free airport shuttle

About this property

Sofitel Marrakech Palais Imperial

Sofitel Marrakech Palais Imperial is just 3.4 mi (5.5 km) from the airport and offers a free shuttle (available 24 hours). Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Le Jardin, which is one of 3 restaurants and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool, and a nightclub. Fellow travelers like the pool and helpful staff.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting
  • Free supervised childcare

Pets

  • Pets stay free (up to 11 lbs)
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Shopping
  • Golf lessons nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Health club
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • 32-inch plasma TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SO SPA. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Le Jardin - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Orangerie - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Oasis - Overlooking the pool, this restaurant serves lunch and dinner. Open daily.
So good - This restaurant serves lunch and dinner. Open daily.
So zen - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MAD 250 per person (approximately)

Children & extra beds

  • Cribs/infant beds are available for MAD 50.0 per day
  • Rollaway beds are available for MAD 50.0 per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

Marrakech Palais Imperial
Marrakech Sofitel
Marrakech Sofitel Palais Imperial
Sofitel Imperial Marrakech
Sofitel Marrakech
Sofitel Marrakech Palais Imperial
Sofitel Palais Imperial
Sofitel Palais Imperial Hotel
Sofitel Palais Imperial Hotel Marrakech
Sofitel Palais Marrakech
Sofitel Marrakech Palais Imperial Hotel Marrakech
Sofitel Marrakech Palais Imperial Hotel
Sofitel Marrakech Palais Imperial Hotel
Sofitel Marrakech Palais Imperial Marrakech
Sofitel Marrakech Palais Imperial Hotel Marrakech

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.6/10

Cleanliness

8.3/10

Staff & service

6.8/10

Amenities

8.3/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Very Good

All good
Great hotel great location great service
Yoav, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Without a doubt, this is a great property, beautiful area and great pools. However, there is barely anything to do at the hotel and the staff were missing the ability to provide a basic service... If you are travelling with kids, I'd stay away from this hotel as the Kid's club is nonexistent. Unless you want the kids to be just watching TV all the time. We were there around Easter and the hotel was hosting some meeting events that seemed to be getting in the way of everything... Whether it is a lack of enough staff or simply generally low standards, it was far away from the standards of Sofitel, having stayed in many-many Sofitels around the world.
Narek, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful hotel with a nice relaxing pool area
Chukwuka, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Sara lalli, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good
The hotel is under renovation ، The passage to the rooms through the pool is not convenient but the service is good and the staff is cordial
Michal, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oussama and Abdel Reheem are 2 outstanding ppl in the front desk who completely transformed my experience there and made everything smooth
1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Amazing! Just a fabulous trip! Love the Hotel.
Kelsey, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Offensive, Lazy, Dishonest People, Poor sanitation in rooms. prepared food outside in cold weather without plate warmers or food warmers that worked. Guests asked staff to close open door to restaurant and they propped it open for their convenience instead. Lights was dismal and the feeling was dismal in rooms and restaurant.
1-night family trip
Verified Orbitz guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Location and style of the building. The staff of the hotel is very proffesional. Amenities and SPA are excellent.
AlbertOD, 4-night family trip
Verified Expedia guest review