Monasterio, A Belmond Hotel, Cusco

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Overview of Monasterio, A Belmond Hotel, Cusco

Monasterio, A Belmond Hotel, Cusco

5.0 star property
Luxury hotel with 2 restaurants, near Pre-Columbian Art Museum

9.6/10 Exceptional

390 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
Plazoleta Nazarenas 337, Cusco, Cusco, 8002
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Choose dates to view prices

About this area

What's nearby

  • In Cusco Historic Center
  • Plaza de Armas - 3 min drive

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 19 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 17 min walk
  • Poroy Station - 32 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Monasterio, A Belmond Hotel, Cusco

5-star historic hotel in the heart of Cusco Historic Center
Consider a stay at Monasterio, A Belmond Hotel, Cusco and take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and a garden. Enjoy international cuisine and brunch at the two onsite restaurants. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), train station pick-up service, and express check-out
  • A 24-hour front desk, wedding services, and a porter/bellhop
  • Meeting rooms, free newspapers, and smoke-free premises
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 122 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Guests reviews give good marks for the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • 32-inch HDTVs with satellite channels and DVD players
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert), COVID-19 Guidelines (CDC), and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
  • All guests travelling with children, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, up to 88 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 50+ Mbps) and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up from 5:00 AM to 11:00 PM*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 5:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1595
  • Safe-deposit box at front desk
  • Garden
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Water-efficient showers only
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Illariy Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required.
El Tupay Restaurant - This fine-dining restaurant specializes in Peruvian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Lobby Bar - This bar serves brunch and lunch. Open daily.

Awards and affiliations

Monasterio, A Belmond Hotel, Cusco is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 27 for adults and USD 14 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Air conditioning is available for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 77 per night
  • Airport shuttle service for children costs USD 28 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru) and Belmond Protects (Belmond).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • GBAC STAR Facility Accreditation (global expert)
  • COVID-19 Guidelines (CDC)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

State tax ID - 946687

Also known as

Hotel Monasterio
Hotel Monasterio Cusco
Monasterio
Monasterio Cusco
Monasterio Hotel
Belmond Hotel Monasterio Cusco
Belmond Hotel Monasterio
Belmond Monasterio Cusco
Belmond Monasterio
Monasterio Hotel Cusco
Belmond Hotel Monasterio
Monasterio, A Belmond Hotel, Cusco Hotel
Monasterio, A Belmond Hotel, Cusco Cusco
Monasterio, A Belmond Hotel, Cusco Hotel Cusco

Frequently asked questions

Does Monasterio, A Belmond Hotel, Cusco offer free cancellation for a full refund?
Yes, Monasterio, A Belmond Hotel, Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Monasterio, A Belmond Hotel, Cusco?
As of September 28, 2022, prices found for a 1-night stay for 2 adults at Monasterio, A Belmond Hotel, Cusco on October 18, 2022 start from P 29,490, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Monasterio, A Belmond Hotel, Cusco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Monasterio, A Belmond Hotel, Cusco?
Yes, cats and dogs are welcome, with a maximum weight of 88 lbs per pet. There's a charge of USD 100 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Monasterio, A Belmond Hotel, Cusco?
Sorry, there's no onsite parking at Monasterio, A Belmond Hotel, Cusco.
Is airport shuttle service offered by Monasterio, A Belmond Hotel, Cusco?
Yes, an airport shuttle is available. The charge is USD 30 per person one-way.
What are the check-in and check-out times at Monasterio, A Belmond Hotel, Cusco?
You can check in from 3:00 PM - noon. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Monasterio, A Belmond Hotel, Cusco and nearby?
Monasterio, A Belmond Hotel, Cusco has spa services and a garden.
Are there restaurants at or near Monasterio, A Belmond Hotel, Cusco?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include El Tabuco (3-min walk), Papachos (3-min walk), and Baco (3-min walk).
What's the area around Monasterio, A Belmond Hotel, Cusco like?
Monasterio, A Belmond Hotel, Cusco is in Cusco Historic Center, a short 4-minute walk from Plaza de Armas and 4 minutes' walk from Santa Catalina Convent. Travelers say that the hotel is in a great location.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel !!!!
This was one of the most beautiful hotels I had stay before. The service and attention to detail was out of this world. I got sick from the altitude in Cusco and they assisted my daughter in everything until I was better again. Ex,, oxygen, soup etc. I fell so happy I stayed here with my daughter. Will be back for sure
Mylene, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A true five star experience
The property is spectacular. Our suites were lovely. The service is attentive, courteous, and thorough. Ever staff person with whom we interacted offered to assist upon encountering us, and followed up when asked for assistance. Superb all around.
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is one of the best hotel experiences I have had. The property is unique; a renovated monastery with original frescos and paintings and an ornate chapel. The rooms are very clean and comfortable and the furnishings match the overall ambience of the property. The bathrooms are modern and spacious. Finally, the management and staff could not have been more friendly or helpful. Overall, a five star experience.
Ruth Elizabeth, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exceeded our expectations every which way.
Odette, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing Experience
One of the best hotels I’ve ever visited. The staff was amazing. The rooms are spacious, beautiful and unique. The food is delicious. Everything that they do is special, worth paying more for the experience.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely superb!!!
Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very beautiful and historic hotel. The restaurant is a must go. The staff is very courteous.
Mit, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel
Everything was fine , a lovely hotel with a colonial charm.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property, great staff, fantastic location
1-night romance trip
Verified Expedia guest review