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All properties in Cotai, Macau SAR

City of Dreams – The Countdown Hotel

4-star hotel with outdoor pool, near City of Dreams

  • Free WiFi and free parking

Image gallery

  • Deluxe Suite - Guest Room View
  • Deluxe Suite - Guest Room View
  • Outdoor Pool
  • Pool
  • Deluxe Suite - Guest Room View
Deluxe Suite - Guest Room View. Image 1 of 30.
1 / 30Deluxe Suite - Guest Room View
Estrada Do Istmo, Cotai, Macau SAR
8.6.Fabulous.
  • Love our stay here. 😍

    Dec 17, 2018

  • It was our anniversary I booked the corner suite. Room was modern and spacious with sofa.…

    Jul 16, 2018

See all 729 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Transport options
Shopping
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 326 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Children's club (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • City of Dreams - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Corner Suite
  • Standard King
  • Double Queen
  • Deluxe Suite

What’s around

Landmarks

  • City of Dreams - 8 min walk

Getting around

  • Macau Intl. Airport (MFM) - 6 min drive
  • Hong Kong International Airport (HKG) - 45 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 38 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 44 min drive
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free casino shuttle
map
See on map
Estrada Do Istmo, Cotai, Macau SAR

At a glance

Hotel size

  • This hotel has 326 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children's club*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free ferry terminal shuttle

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Swim-up bar
  • Pool umbrellas
  • Arcade/game room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • Digital TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Small print

Also known as

  • Hard Rock Cotai
  • City of Dreams – The Countdown Hotel Cotai
  • City of Dreams – The Countdown Hotel Hotel Cotai
  • Hard Rock Hotel Cotai
  • Countdown Hotel Cotai
  • Countdown Cotai
  • Countdown Hotel
  • City Dreams Countdown Hotel Cotai
  • City Dreams Countdown Cotai
  • City Of Dreams – The Countdown
  • City of Dreams – The Countdown Hotel Hotel

Optional extras

Breakfast costs between MOP 250 and MOP 280 per person (approximately)

Children's club access is available for an extra charge

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, City of Dreams – The Countdown Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out is available.
  • Yes, The Bar offers international cuisine. Nearby restaurants include Xin (5-min walk), Bene (7-min walk), and Dynasty 8 (7-min walk).
  • No, this hotel doesn't have a casino, but Venetian Macao Casino (3-min walk) and Cotai Strip (15-min walk) are both nearby.
  • City of Dreams – The Countdown Hotel has an outdoor pool and a fitness center, as well as an arcade.
8.6.Fabulous.
  • 8.0.Very good

    One night stay in countdown

    There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they could’ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price weren’t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.

    Brian, 1 night trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good, they don't accept union pay as deposit, will take 21 days to refund if use credit as deposit, I used cash instead but takes a long time to check out

    1 night trip, Jan 24, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    It's more about value. For this price, the quality of the room and overall just doesnt worth it. You can have many other choices if you are paying this price per night

    2 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The bath tub is a bit too small. Also the pillows are just soft. But other than that, this hotel is pretty good.

    1 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location, close to the new metro station. Room is spacious & clean with good view.

    1 night family trip, Jan 15, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Location is great for the airport and ferry terminal.

    Lynette, 2 night family trip, Jan 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A very pleasant stay. Helpful and friendly staff front desk staff. The hotel can look into providing some seating areas for guests waiting to be checked in.

    Nat, 1 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Service is way below the Macau standard!

    First of all, sign to hotel reception is nothing clear if you walk from inside the building. Check in has a long queue and there is only one guy working there. Have to ask the check out counter why they are not helping to get to check in, waited more than half hour. Wanted to get some change for transportation but was told they can’t make changes! Other hotels gladly offer that service and is very detail in asking how they could help with getting to our destination. Have to call and ask for tidying up the room.

    franklin, 2 night family trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is very new and there are shops and restaurants right downstairs, just few minutes walk to The Venetian which is very convenient.

    1 night business trip, Dec 17, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Clean but basic and low spec quality of rooms

    Rooms are pretty basic and small. Lack of atmosphere all around. It is Clean but basic and for the price per room, can certainly find better deals for the room size and quality of the room elsewhere. Was just ok but Wouldn’t go back.

    1 night trip with friends, Nov 29, 2019

    Verified Hotels.com guest review

See all 729 reviews