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City of Dreams – The Countdown Hotel

4.0 star property
4-star hotel with outdoor pool, near City of Dreams

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City of Dreams – The Countdown Hotel

Photo gallery for City of Dreams – The Countdown Hotel

Interior entrance
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Minibar, in-room safe, desk, rollaway beds
Lobby sitting area

Overview of City of Dreams – The Countdown Hotel

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Estrada Do Istmo, Cotai
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Fitness center
  • Sauna
  • Pool bar
  • Swim-up bar
  • 24-hour room service
Feel at home
  • Children's club (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

View all photos for Standard King

Minibar, in-room safe, desk, rollaway beds

Standard King

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Living room

Deluxe Suite

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Minibar, in-room safe, desk, rollaway beds

Double Queen

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Corner Suite

Minibar, in-room safe, desk, rollaway beds

Corner Suite

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • City of Dreams - 1 min drive
  • Venetian Macao Casino - 1 min drive
  • Macau Tower - 8 min drive
  • Ruins of St. Paul's Cathedral - 11 min drive

Getting around

  • Macau Intl. Airport (MFM) - 9 min drive
  • Zhuhai (ZUH-Jinwan) - 44 min drive
  • Hong Kong International Airport (HKG) - 63 min drive
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free casino shuttle

Restaurants

  • Jade Dragon 譽瓏軒 - 5 min walk
  • shinji by kanesaka - 6 min walk
  • Don Quijote - 18 min walk
  • Voyages by Alain Ducasse - 9 min walk
  • Blissful Carrot - 17 min walk
Map

About this property

City of Dreams – The Countdown Hotel

A great choice for a stay in Cotai, City of Dreams – The Countdown Hotel is just 2.9 mi (4.6 km) from the airport. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar, and a fitness center are other highlights at this upscale hotel.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 326 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Free ferry terminal shuttle

Offsite

  • Free area shuttle
  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Free local shuttle

What to do

  • Shopping

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Terrace
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPod docking station
  • 42-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MOP 250–280 per person

Renovations and closures

This property is closed from May 12 2022 to December 31 2024 (dates subject to change).
The following facilities or services will be unavailable from October 7 2021 to October 6 2023 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for an additional charge
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.

Also known as

Hard Rock Cotai
Hard Rock Hotel Cotai
Countdown Hotel Cotai
Countdown Cotai
Countdown Hotel
City Dreams Countdown Hotel Cotai
City Dreams Countdown Cotai
City Of Dreams – The Countdown
City of Dreams – The Countdown Hotel Hotel
City of Dreams – The Countdown Hotel Cotai
City of Dreams – The Countdown Hotel Hotel Cotai

Frequently asked questions

Is City of Dreams – The Countdown Hotel currently open?
This property is closed from May 12 2022 to December 31 2024 (dates subject to change). The following facilities or services will be unavailable from October 7 2021 to October 6 2023 (dates subject to change):
  • Bar/Lounge
  • Fitness facilities
Does City of Dreams – The Countdown Hotel offer free cancellation for a full refund?
Yes, City of Dreams – The Countdown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at City of Dreams – The Countdown Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City of Dreams – The Countdown Hotel?
Yes, there's an outdoor pool. The pool will be unavailable from October 7 2021 to October 6 2023 (dates subject to change).
Are pets allowed at City of Dreams – The Countdown Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City of Dreams – The Countdown Hotel?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at City of Dreams – The Countdown Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at City of Dreams – The Countdown Hotel?
No, this hotel doesn't have a casino, but The Londoner Macao (1-min walk) and Venetian Macao Casino (3-min walk) are both nearby.
What is there to do at City of Dreams – The Countdown Hotel and nearby?
City of Dreams – The Countdown Hotel has an outdoor pool and a sauna, as well as a fitness center and an arcade.
Are there restaurants at or near City of Dreams – The Countdown Hotel?
Yes, The Bar offers international cuisine. The dining venue will be unavailable from October 7 2021 to October 6 2023 (dates subject to change).
What's the area around City of Dreams – The Countdown Hotel like?
City of Dreams – The Countdown Hotel is a short 1-minute walk from The Londoner Macao and 3 minutes' walk from City of Dreams.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Very Good

One night stay in countdown
There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they could’ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price weren’t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.
Brian, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sarandona, 1-night trip
Verified Hotels.com guest review

4/10 Fair

It's more about value. For this price, the quality of the room and overall just doesnt worth it. You can have many other choices if you are paying this price per night
2-night family trip
Verified Expedia guest review

6/10 Good

Wai Ling, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The bath tub is a bit too small. Also the pillows are just soft. But other than that, this hotel is pretty good.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Good, they don't accept union pay as deposit, will take 21 days to refund if use credit as deposit, I used cash instead but takes a long time to check out
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, close to the new metro station. Room is spacious & clean with good view.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Location is great for the airport and ferry terminal.
Lynette, 2-night family trip
Verified Expedia guest review