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Chalet Hotel Adler

Photo gallery for Chalet Hotel Adler

Front of property
Indoor pool

Overview of Chalet Hotel Adler

Chalet Hotel Adler

3.0 star property
Mountain hotel in Kandersteg with spa and restaurant

8.4/10 Very Good

89 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Bathtub
  • Ski facilities
  • Laundry facilities
Uesseri Hauptstrasse, Kandersteg, BE, 3718
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free train station pick-up
  • Ski storage
  • Sauna
  • Steam room
  • Room service
  • Terrace
  • Garden
  • Lobby fireplace
For families
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Oeschinen Lake - 2 min drive
  • Lake Thun - 29 min drive
  • Leukerbad-Therme - 59 min drive

Getting around

  • Bern (BRN-Belp) - 52 min drive
  • Sion (SIR) - 63 min drive
  • Kandersteg Station - 5 min walk
  • Frutigen Station - 14 min drive
  • Reichenbach im Kandertal Station - 18 min drive
  • Free train station pick-up


  • Berghotel Restaurant Oeschinensee - 2 min drive
  • Restaurant Bergstübli - 2 min drive
  • Kaffee Restaurant Schweizerhof - 2 min walk
  • Restaurant The Cambrian - 29 min drive
  • restaurant / hostel rendez-vous, Paul Thorpe - 10 min walk

About this property

Chalet Hotel Adler

Located near a train station, Chalet Hotel Adler is a great choice for a stay in Kandersteg. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or Ayurvedic treatments. Other highlights include a bar/lounge, a sauna, and a steam room. Fellow travelers say good things about the helpful staff.


English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 4 floors


  • Check-in time from 4 PM - 9:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:30 AM - 5:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets stay free
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Free train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Mini golf
  • Playground

What to do

  • Mini golf
  • Ice skating
  • Shopping
  • Pool table
  • Parasailing nearby
  • Ski lessons nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Ski storage


  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Piano
  • Full-service spa
  • Sauna
  • Steam room


  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)


  • English
  • French
  • German

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Minibar

Sleep well

  • Hypo-allergenic bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 19 for adults and CHF 15 for children

Children & extra beds

  • Cribs/infant beds are available for CHF 30.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts major credit cards and cash.</p>

Also known as

Chalet-Hotel Adler
Chalet-Hotel Adler Hotel
Chalet-Hotel Adler Hotel Kandersteg
Chalet-Hotel Adler Kandersteg
Chalet Hotel Adler
Chalet Hotel Kandersteg
Chalet Hotel Kandersteg
Chalet Hotel Adler Hotel
Chalet Hotel Adler Kandersteg
Chalet Hotel Adler Hotel Kandersteg

Frequently asked questions

Does Chalet Hotel Adler offer free cancellation for a full refund?
Yes, Chalet Hotel Adler does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chalet Hotel Adler?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Chalet Hotel Adler?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Chalet Hotel Adler?
Yes, there's free self parking.
What are the check-in and check-out times at Chalet Hotel Adler?
You can check in from 4 PM - 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Chalet Hotel Adler and nearby?
Have fun with onsite winter activities like ice skating. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Chalet Hotel Adler also has a picnic area and a garden.
Are there restaurants at or near Chalet Hotel Adler?
Yes, there's an onsite restaurant.
Does Chalet Hotel Adler have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Chalet Hotel Adler like?
Chalet Hotel Adler is a short 5-minute walk from Kandersteg Station and 17 minutes' walk from Kandersteg-Allmenalp Cable Car.



Very Good




Staff & service




Property conditions & facilities




8/10 Very Good

Comfortable but take your kettle.
Very convenient location for both bus and train connections. Room decent size and great to have a balcony. The Internet did not work at all although they tried to fix it, important everywhere these days especially if you do not have inclusive EU roaming packages. No kettle or any coffee machine is provided in the rooms.
1-night trip
Verified guest review

10/10 Exceptional

We absolutely loved our stay! It is the perfect location for exploration. The hotel is incredibly clean and the food is delicious. The breakfast offered tons of yummy options. We chose to have dinner there as well and it was also amazing. Definitely order the Apple strudel dessert! Very friendly staff as well.
Ryan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clive, 2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Food was amazing. View from the room was fantastic. Hot tube was the bonus after a long hike I didn't know we needed. Overall it was a fun experience. Sound does travel
1-night romance trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified guest review

10/10 Exceptional

Lovely stay
Lovely historic hotel, full of atmosphere, great location (near the train station, beautiful mountain view), comfortable bed (not too soft). Staff was very helpful whenever needed. Price was fair. Some guests told us they return yearly, and I can well understand why.
4-night romance trip
Verified guest review

10/10 Exceptional

3-night trip
Verified guest review

6/10 Good

The room had other guest’s belongings left behind, the flooring was missing under the bed. no screen on the windows so bugs and mosquitoes got in the room through the closed curtains...
1-night romance trip
Verified Expedia guest review

4/10 Fair

The town is absolutely beautiful, and the hotel is beautiful from the outside, but the beds are shockingly bad and in need of upgrading. I couldn't actually sleep on the bed, instead I decided to sleep on the couch. Also there is a horrible smell in the room and on the bed linen, it smelled like rotten food. Also check in at 4pm is inconvenient.
Julie, 1-night romance trip
Verified guest review

10/10 Exceptional

Loved the view from our room and hotel staff was very friendly
Sandra, 1-night romance trip
Verified Expedia guest review