Granserena Hotel

Photo gallery for Granserena Hotel

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Beach
Beach
Indoor pool
Outdoor pool

Overview of Granserena Hotel

Granserena Hotel

4.0 star property
4-star Fasano hotel with full-service spa, connected to a shopping center

8.0/10 Very Good

12 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
Map
Via Appia, 2, 2, Fasano, Puglia, 72016
Main amenities
  • 320 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • WiFi in the lobby
  • Internet in the lobby
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Full-sized refrigerator/freezer

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • San Domenico Golf Club - 11 min drive
  • Zoosafari - 11 min drive
  • Ostuni Cathedral - 15 min drive

Getting around

  • Papola Casale Airport (BDS) - 32 min drive
  • Fasano Station - 8 min drive
  • Fasano Cisternino Station - 9 min drive
  • Ostuni Station - 14 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Granserena Hotel

Putting you within a 15-minute drive of Zoosafari, Granserena Hotel offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. There's a nightclub and a free kid's club, and rooms at this upscale hotel offer balconies and refrigerators.

All inclusive

All-inclusive room rates at Granserena Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

  • 320 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Club card fees do not apply to children under 3 years old.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas*

Parking

  • Onsite self parking (EUR 4 per day)
  • Onsite extended parking (EUR 4 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Beach bar

Taking the kids

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Canoeing
  • Sailing
  • Scuba diving
  • Surfing/boogie boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby health club
  • Golf lessons nearby
  • Safari nearby

Working away

  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Granserena Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Terme di Torre Canne has massage/treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 14 June, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 15 June - 15 October, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 16 October - 31 December, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • Club Card: EUR 36 per person, per week

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired Internet access is available in public areas for an extra charge
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 49 (subject to availability)

Renovations and closures

The property is closed during the winter season.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 4 per day
  • Extended parking costs EUR 4 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards and debit cards.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Granserena Hotel Hotel
Grand Hotel Serena Fasano
Grand Serena Fasano
Grand Serena Hotel
Granserena Hotel Fasano
Granserena Hotel
Granserena Fasano
Granserena
Granserena Hotel Fasano
Granserena Hotel Hotel Fasano

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.3/10

Cleanliness

8.2/10

Staff & service

7.7/10

Property conditions & facilities

8/10 Very Good

Vacanza da ricordare
Struttura ampia e ben tenuta. Spiaggia bella. Mare pulito. Cibo ottimo per i primi 4 giorni poi deve essere successo qualcosa ....
Vincenzo, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

GranSerena Hotel
In generale tutto buono, cibo ottimo, animazione simpatica, bel mare, l unica pecca era la nostra camera la numero 115, un po'datata e pulita non perfettamente, polvere sul letto, sotto il letto trovata una pillola sconosciuta, capello sul water, formiche che vivevano in camera con noi, dovrebbero almeno disinfestare. Oltre la camera che non ci è piaciuta x questi motivi tutto il resto è stato molto bello...
7-night family trip
Verified Hotels.com guest review

8/10 Very Good

vacanza rilassante
buona struttura con mare,piscina e ristorante raggiungibili con pochi passi. Animazione presente con numeroso staff ma non invadente. buono il miniclub. Personale sempre disponibile e gentile. Ottimo il mangiare con pochissima fila per le pietanze. Per le serate a tema ho visto di meglio ma ci stavano. La camera me le aspettavo meglio ma tutto sommato andava bene. Il parcheggio a pagamento anche no, si sono persi per pochi euro.
Saso, 7-night trip
Verified Expedia guest review

8/10 Very Good

bel villaggio adatto a famiglie con bambini
Bellissima struttura direttamente sul mare,piscina enorme e ottima cucina.personale gentile è qualificato.Animazione splendida soprattutto i due ballerini Alessandro e Andrea .Sicuramente ritornerò (x il 7imo anno consecutivo).Complimenti complimenti!
Kiaretta, 7-night trip
Verified Expedia guest review

8/10 Very Good

Buon villaggio
Buona pulizia ottimo cibo Mi son trovata bene! Unica pecca zona ventosa!
Elisa, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Splendida struttura.
7-night trip
Verified Expedia guest review

6/10 Good

Ottimo con un paio di pecche
Vorrei segnalare due problemi che ha l'hotel. Il primo è la puzza di fogna che di sera il vento spinge verso l'area altalene, che sarebbe essenziale per il gioco serale dei bimbi, proveniente credo dall'impianto di depurazione dell'hotel. Il secondo è la rumorosità della sala ristorante, misurata col mio fonometro fra 78 e ben 87 decibel, quando la sala è affollata. Sicuramente dei tecnici possono migliorare entrambe le cose con le appropriate soluzioni. Per il resto tutto ok, in particolare eccellenti i pasti e dolci offerti in abbondanza. In sintesi ottima struttura se si hanno figli di almeno tre anni da affidare all'animazione. Consigliabile la sera girare nei dintorni, a Ostuni, Cisternino, Alberobello, ecc. , bambini permettendo.
Luciano, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Bella vacanza
Albergo e complesso attorno ben tenuto. Anche i servizi offerti sono validi. La zona (Torre Canne) non è entusiasmante. Il cibo è nella media. Le stanze sono ben tenute e abbastanza grandi. Piscina sottodimensionata per il numero di avventori dell'hotel. Sulla spiaggia forse gli ombrelloni sono troppo vicini l'uno all'altro. Nel complesso una bella vacanza. P.S. Per la direzione. Tutti all'arrivo non trovano la reception. Forse un cartello in più non guasterebbe. ;)
Verified Hotels.com guest review

10/10 Exceptional

Settimana in dolce relax a T. Canne Blu Serena
Ottimo villaggio, ristorazione varia, genuina e di qualita'. Personale e staff competente, cortese, disponibile. Animazione della società Samarcanda professionale e ben strutturata. Mare bello, villaggio ben mantenuto ed organizzato
Verified Hotels.com guest review

8/10 Very Good

Sul mare
Attrezzato complesso alberghiero che si affaccia su uno splendido mare dai mille colori
Verified Expedia guest review