Embassy Suites by Hilton Hot Springs Hotel & Spa

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Overview of Embassy Suites by Hilton Hot Springs Hotel & Spa

Embassy Suites by Hilton Hot Springs Hotel & Spa

3.5 star property
3.5-star hotel with indoor pool, near Hot Springs National Park

8.2/10 Very Good

1,121 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
The price is P7,697
Price available on 05/07/2022
Map
400 Convention Blvd, Hot Springs, AR, 71901
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Convenience store
  • ATM/banking services
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Hot Springs
  • Hot Springs Convention Center - 2 min walk
  • Hot Springs National Park - 5 min walk
  • Bathhouse Row - 10 min walk
  • Bank of the Ozarks Arena - 1 min drive
  • Buckstaff Bathhouse - 1 min drive
  • Quapaw Baths - 1 min drive
  • Fordyce Bathhouse (Vistor Center) - 1 min drive
  • Hot Springs Wax Museum - 1 min drive
  • Magic Springs and Crystal Falls - 4 min drive
  • Hot Springs Mountain Tower - 12 min drive

Getting around

  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive
  • Clinton National Airport Airport (LIT) - 63 min drive
  • Malvern Station - 30 min drive

About this property

Embassy Suites by Hilton Hot Springs Hotel & Spa

Located 4.5 mi (7.3 km) from the airport, Embassy Suites by Hilton Hot Springs Hotel & Spa offers a great location, putting you within just a 10-minute walk of Hot Springs Convention Center and Hot Springs National Park. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or facials. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 246 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4 PM - 1 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75 lbs)*

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

Taking the kids

  • Grocery/convenience store

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Free weekday newspapers
  • WiFi (surcharge)

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Onsite venue - This restaurant serves breakfast only.
Bistro 400 - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • Dial-up Internet access is available in guestrooms for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per stay

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel & Spa Hotel
Embassy Suites by Hilton Hot Springs Hotel & Spa Hot Springs

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

4/10 Fair

Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!! The breakfast and complimentary drinks at the bar were a bonus
Michelle, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Not good
Not good, the pool was closed and then they said we could go in and the pool guy shows up after people are in pool and it wasnt ready. The morning staff in the breakfast area was so rude the lady making eggs and omelets. Then black mold in bathroom, and the faucet we could barely turn on. So disappointed in this stay and we always choose Embassey suites.
Rene, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice staff and place, but long check-in
Very nice staff. Incredibly long check-in time, with visibly frustrated guests in the lobby. With two people ahead of me, it still took more than 20 min
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Carlos, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Murder Scene Hotel - BlOODY, DANGEROUS
MULTIPLE MURDERS AT THIS HOTEL NOT SAFE! NOT CLEAN! My family and I rented a room during our cross country move We got in late and did not turn all of the lights on in our hotel room, instead we went straight to sleep. The next morning, when we turned the lights on, we quickly realized we had just slept right in the middle of a murder scene. The room was covered in dried blood. There was blood sprayed across the dark out curtains that had turned black. The sheer white curtain had been stayed to a rust color. The carpet underneath the windows, was stained heavily with blood that had turn dark, almost black. As I was figuring out what nightmare I woke up in, My 5 year old son, screamed from the bathroom, there was blood everywhere; bathroom ceiling, shower, bathroom tile and under the trash can. The carpet in some areas had been clean, cut and pulled… in some effort to hide this murder scene. This was beyond traumatic for my three young children and for myself!!! I trusted this hotel and they completely disregarded my families safety. When I asked the front desk about the situation in that room, I was given little to no answers. I asked three times if a murder happened in that room and each time management avoided my question l. At one point he said, “are you sure it’s not ketchup?” When I demanded he looked at the room & I pulled up the new reports, he never apologized or showed any empathy. He promised a refund & 10 days later, I have yet to receive it! ABSOLUTELY WORST
Danielle, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Cherie, 3-night family trip
Verified Hotels.com guest review