Grand Hi Lai Hotel

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Pool
Executive Room, 1 Queen Bed, City View | Room
Kuromi  Superior Room-Harbor View | Room
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Overview of Grand Hi Lai Hotel

Grand Hi Lai Hotel

4.5 star property
Luxury hotel with 1 outdoor pools, connected to a shopping center, near Love River

9.2/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
No.266, Cheng-kung 1st Rd., Kaohsiung, 801
Main amenities
  • Daily housekeeping
  • 13 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • 2 coffee shops/cafes
  • Conference center
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Kaohsiung City Centre
  • Love River - 8 min walk
  • Pier-2 Art Center - 22 min walk
  • 85 Sky Tower - 1 min drive
  • Liuhe Night Market - 6 min drive
  • Dream Mall - 9 min drive
  • E-DA Themepark - 39 min drive

Getting around

  • Kaohsiung Intl. Airport (KHH) - 20 min drive
  • Tainan (TNN) - 50 min drive
  • Kaohsiung Station - 8 min drive
  • Zuoying-Jiucheng Station - 8 min drive
  • Fengshan Station - 8 min drive
  • Glory Pier Station - 6 min walk
  • Love Pier Station - 12 min walk
  • Central Park Station - 12 min walk
  • Airport shuttle (surcharge)

About this property

Grand Hi Lai Hotel

4.5-star luxury hotel revitalized in 2021 and located in the heart of Kaohsiung City Centre
You can look forward to a roundtrip airport shuttle, a shopping mall on site, and 2 coffee shops/cafes at Grand Hi Lai Hotel. Be sure to enjoy a meal at any of the 13 onsite restaurants. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Smoke-free premises, an elevator, and concierge services
  • Guest reviews speak highly of the breakfast and central location
Room features
All guestrooms at Grand Hi Lai Hotel have thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable, spacious rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and separate tubs/showers
  • 32-inch HDTVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 535 rooms
  • Arranged over 45 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Onsite parking limited (max 1 space per unit)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle from 6:00 AM to 11:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 13 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Wheelchair accessible
  • Elevator
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hydromassage showerhead
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

43F海港餐廳 - This theme restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Breakfast costs between TWD 605 and TWD 605 for adults, and TWD 165 and TWD 605 for children (approximately)
  • Airport shuttle service is offered for an extra charge of TWD 1200 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs TWD 1000 per person, per night
  • Pool access available from 6:30 AM to 9:30 PM
  • Guests under 14 years old are not allowed in the spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: Apple Pay and LINE Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Grand Hi
Grand Hi Lai
Grand Hi Lai Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Kaohsiung
Hi Lai
Hi Lai Hotel
Hotel Grand Hi Lai
Grand Hi Lai Hotel Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Hotel Hotel Kaohsiung

Frequently asked questions

Does Grand Hi Lai Hotel offer free cancellation for a full refund?
Yes, Grand Hi Lai Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hi Lai Hotel?
As of September 24, 2022, prices found for a 1-night stay for 2 adults at Grand Hi Lai Hotel on October 24, 2022 start from P 7,306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hi Lai Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hi Lai Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 9:30 PM.
Are pets allowed at Grand Hi Lai Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hi Lai Hotel?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Grand Hi Lai Hotel?
Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is TWD 1200 per vehicle one-way.
What are the check-in and check-out times at Grand Hi Lai Hotel?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Hi Lai Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Grand Hi Lai Hotel also has an outdoor pool.
Are there restaurants at or near Grand Hi Lai Hotel?
Yes, there are 13 onsite restaurants. Nearby restaurants include Cha Cha Tapas Bar (3-min walk), Black Dog Pub (3-min walk), and Martell Restaurant & Bistro (3-min walk).
What's the area around Grand Hi Lai Hotel like?
Grand Hi Lai Hotel is in Kaohsiung City Centre, a short 6-minute walk from Glory Pier Station and 8 minutes' walk from Love River. Travelers say the local area is good for shopping and very central.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

CHIH-HUI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darius, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The stay was great the weather wasn’t great but the hotel was clean and friendly staff made the stay great
Ricky a, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel Great staff
The hotel was truly wonderful and at the end greatly helped with a medical situation. Everyone that works there is really kind and the rooms are wonderful . My only complaint would be about the bottles of shampoo and conditioner provided . It’s time to stop using individual bottles and also a hotel of your standard should not be using products “made in China “ It comes across as cheap for such a fancy hotel
Christopher, 3-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was an amazing experience. Everything is great! Thank you!
Terry, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

pleasant stay
had been in this hotel for many times. This time was unlucky. Got a room with a badly designed bathroom. The bathtub is large but the toilet is placed in a very narrow space between the washbasin and the shower cabin. I (weight 62 Kg.) have to squeeze myself into it.
shuechia, 3-night family trip
Verified Hotels.com guest review