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Hotel Real Hacienda Santo Tomás

Photo gallery for Hotel Real Hacienda Santo Tomás

Bar (on property)
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Hotel Real Hacienda Santo Tomás

Hotel Real Hacienda Santo Tomás

4.0 star property
4-star hotel in Villa Victoria with indoor pool and restaurant

8.8/10 Fabulous

10 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Km 36.5 Carretera Toluca-Zitacuaro S/N, Santiago del Monte Col Gustavo Baz Prada, Villa Victoria, MEX, 50960

Room options

About this area

What's nearby

  • Nevado de Toluca National Park - 33 min drive
  • Galerias Metepec Shopping Center - 78 min drive
  • Centro Dinámico Pegaso - 64 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 73 min drive

Restaurants

  • Barbacoa - 9 min drive
  • PLaza Civica - 12 min drive
  • Arcos Zona Comercial - 12 min drive

About this property

Hotel Real Hacienda Santo Tomás

When visiting Villa Victoria, Hotel Real Hacienda Santo Tomás is a great choice to consider. Guests can indulge in massages, facials, or body scrubs, and grab a bite to eat at Vitrales, which serves international cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 6 PM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool
  • Spa services
  • Outdoor tennis court

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments.

Dining

Vitrales - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Real Hacienda Santo Tomas
Hotel Real Hacienda Santo Tomas Villa Victoria
Real Hacienda Santo Tomas
Real Hacienda Santo Tomas Villa Victoria
Hotel Real Hacienda Santo Tomás Villa Victoria
Real Hacienda Santo Tomás Villa Victoria
Real Hacienda Santo Tomas
Hotel Real Hacienda Santo Tomás Hotel
Hotel Real Hacienda Santo Tomás Villa Victoria
Hotel Real Hacienda Santo Tomás Hotel Villa Victoria

Frequently asked questions

Does Hotel Real Hacienda Santo Tomás offer free cancellation for a full refund?
Yes, Hotel Real Hacienda Santo Tomás does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Real Hacienda Santo Tomás?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Real Hacienda Santo Tomás?
Yes, there's an indoor pool.
Are pets allowed at Hotel Real Hacienda Santo Tomás?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Real Hacienda Santo Tomás?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Real Hacienda Santo Tomás?
You can check in from 3 PM - 6 PM. Check-out time is 1 PM.
What is there to do at Hotel Real Hacienda Santo Tomás and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and spa services. Hotel Real Hacienda Santo Tomás also has a picnic area and a garden.
Are there restaurants at or near Hotel Real Hacienda Santo Tomás?
Yes, Vitrales offers international cuisine. Nearby restaurants include Barbacoa (5.6 mi), PLaza Civica (6.7 mi), and Arcos Zona Comercial (6.7 mi).
Does Hotel Real Hacienda Santo Tomás have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.8

Fabulous

9.8/10

Cleanliness

8.9/10

Staff & service

10.0/10

Amenities

9.3/10

Property conditions & facilities

Reviews

10/10 Exceptional

Es un lugar muy bonito, sientes confort/naturaleza
Francisco, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

El gimnasio no funciona. La cancha de tenis en pésimas condiciones. Tarifa carísima para lo que ofrecen
julio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El lugar esta excelente para descansar, la alberca muy limpia u a buena temperatura
2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy grata sorpresa. Lugar de mucha paz. Ideal para ir a descansar como adulto.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Limpio, comodo, amable
Ideal para descanso. Agua de alberca le falto estar mas calida
Verified Hotels.com guest review

6/10 Good

Las instalaciones del hotel son hermosas, pero solo viernes y sabados ahy servicio de restaurant hasta tarde, asi qe los otros dias cuando cierra el restaurant a las 6pm no hay cerca un lugar para cenar ni cuentan con servicio al cuarto!! Todo lo demas me parecio muy bien
Verified Expedia guest review

8/10 Very Good

Hotel límpio, comodo, bonito, sin seguridad.
Para ser un hotel de 3 estrellas en un pueblito casi fantasma se me hizo caro el precio de casi tres mil pesos por noche, la habitación bien en general, me dijeron que sólo había habitaciones con 2 camas y si hay de una cama, no obstante, de que el hotel estaba casi vacio, NO me dieron una habitación con una cama King size !!!!! La comida bien en general, el bar bonito y las instalaciones en general lindas !!!!
Verified Hotels.com guest review

10/10 Exceptional

Gran Hotel
Muy bien.
Verified Hotels.com guest review