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Holiday Inn Express & Suites Salem, an IHG Hotel

2.5 star property
No-frills hotel in Salem

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Holiday Inn Express & Suites Salem, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Salem, an IHG Hotel

Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Free daily buffet breakfast
Exterior
Combined shower/tub, free toiletries, towels

Overview of Holiday Inn Express & Suites Salem, an IHG Hotel

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
991 Russell Dr, Salem, VA, 24153
Main amenities
  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Additional Living Area, Mobility Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Additional Living Area, Mobility Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Double Beds

About this area

What's nearby

  • Carilion Roanoke Memorial Hospital - 14 min drive

Getting around

  • Roanoke Regional Airport (ROA) - 13 min drive
  • Roanoke Station - 12 min drive

Restaurants

  • Blue Apron Restaurant & Red Rooster Bar - 6 min drive
  • Hollywood's Restaurant & Bakery - 9 min drive
  • Carrabba's Italian Grill - 9 min drive
  • Mac N Bobs - 6 min drive
  • Franks Pizza - 7 min drive
Map

About this property

Holiday Inn Express & Suites Salem, an IHG Hotel

Holiday Inn Express & Suites Salem, an IHG Hotel is a great choice for a stay in Salem. You can go for a morning swim at the seasonal outdoor pool and visit the fitness center for a workout.

Languages

English, German, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 06 to May 28:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Frequently asked questions

Does Holiday Inn Express & Suites Salem, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Salem, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Salem, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Salem, an IHG Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Holiday Inn Express & Suites Salem, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express & Suites Salem, an IHG Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Express & Suites Salem, an IHG Hotel?
You can check in from 3 PM - 11:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express & Suites Salem, an IHG Hotel and nearby?
Holiday Inn Express & Suites Salem, an IHG Hotel has a seasonal outdoor pool and a fitness center.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

isabella, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms weren’t cleaned properly
I lm 57 years old driving ny 2 elderly parents to an event. We stopped here after a 3 hour drive and got 2,rooms. My parents room had Cheetos on the floor, a dirty towel on the table, and a deposit in the toilet. It was late. Dad just accepted it. My room - the air conditioner was in pieces and nonfunctional. Since it was a 95 degree day - this was unacceptable. They found me another room. Breakfast - the juice machine was broken. The property itself seemed reasonably new. Right off of the highway.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zachary, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel with nice amenities
CHARLES, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
There was no hot water in the entire place. No effort was made to notify prior to arrival (@ 6pm) and no effort to find another place. I wouldn't stay there again considering the staff was not helpful at all.
Leon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The hotel was full and yet the front desk person when out of her way to make sure I was taken care of (my room key didn't work initially and she came up to room with me to make sure it worked).
1-night family trip
Verified Hotels.com guest review

6/10 Good

Rooms were very loud. Walls were super thin. Bed linens had stains on them.