NH Amsterdam Zuid, Amsterdam, Netherlands

The hotel was rated as 4-star, but it dosen't looks like a 4-star. The room is not comfort at all and not even big enough than a 3-star hotel room. The beds are sqeezing too much and the space to walk is very less. They had a big office desk which was occupying more space. We can't even keep our luggage and access it easily. Coming to daily cleaning service, they didn't remove the used coffee cups when I left them on the desk thinking that they can notice and replace the cups. The comforters are not big enough and also not good at all. The puff in the comforters are not spread evenly and so we felt cold in the middle of the night.

The standard room is a good size, not too small. Very clean room. Hotel is located in a quiet neighbourhood (Zuidas Business District). There are afew decent restaurants within walking distance

It was good , but the only issue I faced that they are not accept 200 and five hundred euro note

My too sons and I came to Amsterdam on a whim without much expectations and no accommodations. I’d heard about the parking challenges in the Center so I wanted to find a hotel close with good rail access, but far enough away where I could find an economical room and leave the car. The NH Zuid exceeded our wants and even more.

We were so shocked by this hotel and the utter lack of customer service that was demonstrated during our arrival. We came with our family, which is two adults and two young children and they forced us to buy a second room right on the spot saying that it is a policy that no more than 3 people can stay in a room at a time. The following day another receptionist told us that we were misinformed and there are larger rooms that can accommodate larger groups. Other than this woman, the staff were incredibly pretentious, unhelpful, and seemingly trying to make things difficult for us.