Relais & Châteaux Hôtel Parc Victoria

Photo gallery for Relais & Châteaux Hôtel Parc Victoria

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Pool
Pool
Outdoor pool
Terrace/patio

Overview of Relais & Châteaux Hôtel Parc Victoria

Relais & Châteaux Hôtel Parc Victoria

5.0 star property
Luxury hotel in Saint-Jean-de-Luz with outdoor pool and restaurant

9.2/10 Superb

46 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is P17,131
Price available on 06/07/2022
Map
5 Rue Cépè, Saint-Jean-de-Luz, 64500
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Babysitting
  • Business center
For families
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Bay of Biscay - 13 min drive
  • Bidart Beaches - 24 min drive
  • Bid'a Parc - 15 min drive
  • Abbadia Castle - 24 min drive
  • Hendaye Beach - 32 min drive
  • Milady Beach - 21 min drive
  • Lac Marion - 21 min drive
  • Thalmar - 21 min drive
  • Gare du Midi - 22 min drive
  • Stade d'Aguilera - 21 min drive
  • Bellevue Conference and Exhibition Center - 24 min drive

Getting around

  • Biarritz (BIQ-Pays Basque) - 18 min drive
  • San Sebastian (EAS) - 26 min drive
  • Guethary Station - 7 min drive
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 18 min walk
  • Saint Jean De Luz Ciboure Station - 18 min walk

About this property

Relais & Châteaux Hôtel Parc Victoria

Situated by the ocean, Relais & Châteaux Hôtel Parc Victoria is a great choice for a stay in Saint-Jean-de-Luz. Guests can indulge in sports massages or reflexology, and French cuisine is served at Les Lierres, which is open for lunch and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 8 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Golfing
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Les Lierres - This restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 24 per person (approximately)

Renovations and closures

The property is closed between December 1 and March 20.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hôtel Parc Victoria Saint-Jean-de-Luz
Parc Victoria Saint-Jean-de-Luz
Parc Victoria
Parc Victoria Hotel
Relais & Châteaux Hôtel Parc Victoria Hotel
Relais & Châteaux Hôtel Parc Victoria Saint-Jean-de-Luz
Relais & Châteaux Hôtel Parc Victoria Hotel Saint-Jean-de-Luz

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

9.0/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

CELSO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

St Jean de Luz Hotel
Lovely old-world style hotel, excellent restaurant, lovely garden, a great haven of peace whilst the town was rather hectic with many visitors and too many cars.
Rudolf, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Classy dog friendly hotel
Unique hotel with first class service. Travelling with a dog often limits your choice of top class hotels so we are pleasantly surprised to find the Parc Victoria accepted dogs. We were not disappointed, excellent suite with conservatory, great food along with an amazing pool and lovely gardens. We will be back next time we’re in the area.
Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Unique decoration. Furniture and art pieces selected personally by the owner of the property. Wonderful garden. Excellent good taste and refinement in every detail.
Fernando, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

charming, excellent location, friendly staff, nice rooms and bathrooms
victor, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely and quiet retreat just steps from the beach and bustle of center city. Staff helpful and friendly. Do not miss dinner in the restaurant. We sat poolside and had a delicious, creative and peaceful dinner under the stars. Small but excellent and fairly priced wine list. Our Pavillion (I.e. cottage away from the main building) was spacious and quiet. Highly recommended.
JohnC, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A charming place where they always go out of their way to make you feel at home. I have now stayed there three times and we will surely be back. Sitting by the pool is particularly lovely.
3-night family trip
Verified Expedia guest review

6/10 Good

Back to the past...
Everything is old..old towels, old sheets, old mattress old garden furniture etc..
4-night family trip
Verified Hotels.com guest review