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Best Western Citadelle

Photo gallery for Best Western Citadelle

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 15 per person)
Bathroom
Lobby

Overview of Best Western Citadelle

Best Western Citadelle

3.0 star property
City-center hotel in Besancon
8.6 out of 10 Fabulous
8.6/10 Fabulous

572 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
Map
13 Rue General Lecourbe, Besancon, Doubs, 25000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free newspapers in the lobby
  • Reception hall
For families
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Espresso maker

Room options

About this area

What's nearby

  • In Besancon Old Town

Getting around

  • Mulhouse (MLH-EuroAirport) - 97 min drive
  • Morre Station - 8 min drive
  • Besançon Mouillere Station - 20 min walk
  • Besançon Viotte Station - 25 min walk

Restaurants

  • Bar de l'U - 4 min walk
  • Restaurant Universitaire Mégevand - 4 min walk
  • Le Cercle Suisse - 5 min walk
  • La Boite à Crêpes - 5 min walk
  • La Citronnade - 4 min walk
Map

About this property

Best Western Citadelle

Located near a train station, Best Western Citadelle is a great choice for a stay in Besancon. Fellow travelers say good things about the convenient parking and helpful staff.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Secured onsite self parking (EUR 20 per day)
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Bicycle tour information
  • Golfing nearby

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 1890
  • Bicycle parking
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 76-cm flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 20.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and sofa beds

Parking

  • Secured self parking costs EUR 20 per day
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Granvelle
Granvelle Besancon
Granvelle Hotel Besancon
Best Western Citadelle Hotel Besancon
Best Western Citadelle Besancon
Best Western Citadelle
Citotel Hotel Besançon
Best Western Citadelle Hotel
Best Western Citadelle Besancon
Best Western Citadelle Hotel Besancon

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Citadelle?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Citadelle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Citadelle?
Yes. Self parking costs EUR 20 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Citadelle?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What's the area around Best Western Citadelle like?
Best Western Citadelle is in Besancon Old Town, a short 8-minute walk from Palais Granvelle and 8 minutes' walk from Besancon Citadel. Travelers say the area is walkable and good for shopping.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Elizabeth, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Tony, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel, a little away from the city centre
Lovely city with lots to offer. Hotel location slightly away from centre.
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

TAKASHI, 1-night trip
Verified Expedia guest review

8/10 Very Good

Helpful and friendly staff at reception with good advice
Carol, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel and staff are amazing. Especially Pierre who took personal care of our family during our stay. Besoncon is also a wonderful destination!
Steven, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Best 'Best Western' i've ever been in.
John, 1-night family trip
Verified Expedia guest review

8/10 Very Good

well located hotel
Hotel is well located in the centre, close to Citadelle, there are bars, restaurants and shops nearby. We were not in the main building. Room was little dark for my taste. Bathroom was clean.
alica, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Geoff, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

very nice hotel in the city centre
The room had just been refurbished and was very clean. The staff was friendly and they gave us a city map with directions to the city centre. They have a private parking at a cost of 8 euros which we used.
Filippo, 1-night trip
Verified Hotels.com guest review