Hotel Servigroup Nereo

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Outdoor pool
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Overview of Hotel Servigroup Nereo

UNESCO Sustainable Travel Pledge

Hotel Servigroup Nereo

4.0 star property
4-star hotel with outdoor pool, near Benidorm Palace

8.6/10 Fabulous

61 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av. de Ametlla de Mar, 12, Benidorm, Alicante, 03503
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Benidorm Palace - 12 min walk
  • Llevant Beach - 2 min drive
  • Aqualandia - 3 min drive
  • Poniente Beach - 7 min drive
  • Albir Beach - 8 min drive
  • Terra Natura - 15 min drive
  • Cala de Finestrat - 22 min drive
  • Terra Mitica - 19 min drive

Getting around

  • Alicante Intl. Airport (ALC) - 39 min drive
  • La Vila Joiosa Tram Station - 14 min drive

About this property

Hotel Servigroup Nereo

Hotel Servigroup Nereo puts you 0.6 mi (1 km) from Benidorm Palace. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upscale hotel also features a poolside bar, a fitness center, and a children's pool. Fellow travelers say good things about the helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Parking

  • Self parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Onsite parties or group events are strictly prohibited.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hotel Nereo
Hotel Nereo Servigroup
Hotel Servigroup Nereo
Hotel Servigroup Nereo Benidorm
Nereo
Nereo Hotel
Nereo Servigroup
Servigroup Nereo
Servigroup Nereo Benidorm
Servigroup Nereo Hotel
Servigroup Nereo Hotel Benidorm
Hotel Servigroup Nereo Hotel
Hotel Servigroup Nereo Benidorm
Hotel Servigroup Nereo Hotel Benidorm

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.9/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Joanne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Great welcome, very helpful. Seems a popular place.
christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

6-night trip
Verified Expedia guest review

8/10 Very Good

Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was great hotel and food was great. Also class location.
Stephen, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very clean rooms, big balcony, comfortable beds and excellent blackout curtains. Fridge good touch but needs kettle in room.
5-night trip with friends
Verified Expedia guest review

8/10 Very Good

Birthday
Very enjoyable
Robert, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Metro Hotel
Horrendous road works all day every day which we should have been informed about but weren’t. Nice hotel but doesn’t have warrant 4 stars.
June, 7-night romance trip
Verified Hotels.com guest review

6/10 Good

I found the reception staff indifferent Not rude but indifferent Especially regarding the road works outside and the extemelly dangerous road crossing and tiny access they provided They failed to notify that most of the popular visiting points were blocked by road works Ie the old town. No bus access La cala. No bus access They could have put an advise on the reception I even asked for the bus number to the cala and they told me but given that at this time most of Benidorm is being dug up they could have warned guests The room cleaning people were excellent though The food was nice and the hotel immaculately clean but that reception staff were very indifferent and given that they’re many competing hotels in that vincinity you’d think they’d be a bit more friendly and informative I don’t think I’ll stay there again I used to live in Benidorm so luckily I knew how to get around.
5-night business trip
Verified Expedia guest review

8/10 Very Good

Great hotel that I've used many times before which tells it's own story. Been using this hotel for many years on visits to Benidorm but have to say I think the food on offer has lost appeal for some reason. Quality and choice do not seem as good as in the past. Rooms are still very reasonable though and cannot fault service or staff.
Verified Hotels.com guest review