Hotel le Windsor Grande Plage Biarritz

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Overview of Hotel le Windsor Grande Plage Biarritz

Hotel le Windsor Grande Plage Biarritz

4.0 star property
Upscale beach hotel with restaurant, near Casino Barriere

8.8/10 Fabulous

495 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is P13,663
Price available on 26/07/2022
Map
11 avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Beach bar
  • 24-hour room service
  • Babysitting
  • Conference center
  • Business center
  • Airport shuttle
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Biarritz City Centre
  • Biarritz Aquarium - 11 min walk
  • Casino Barriere - 1 min drive
  • Bay of Biscay - 1 min drive
  • Bellevue Conference and Exhibition Center - 1 min drive
  • Gare du Midi - 1 min drive
  • Old Harbor - 2 min drive
  • Virgin's Rock - 2 min drive
  • Cote des Basques - 2 min drive
  • Port-Vieux Beach - 3 min drive
  • Biarritz Lighthouse - 3 min drive

Getting around

  • Biarritz (BIQ-Pays Basque) - 5 min drive
  • San Sebastian (EAS) - 25 min drive
  • Guethary Station - 10 min drive
  • Biarritz Station - 12 min drive
  • Ustaritz Station - 18 min drive
  • Airport shuttle (surcharge)

About this property

Hotel le Windsor Grande Plage Biarritz

Hotel le Windsor Grande Plage Biarritz is just 2.6 mi (4.2 km) from the airport and offers a shuttle (available 24 hours) for EUR 10 per person one-way. Guests looking for a bite to eat can check out Chez Eugénie, which serves French cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include a beach bar, a bar/lounge, and a snack bar/deli. Fellow travelers say great things about the helpful staff and beach location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 9:30 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 66 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for onsite parking
  • Offsite parking within 164 ft (EUR 19 per day)
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Babysitting (surcharge)
  • Children's menu
  • Children's games

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference center (269 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Built in 1928
  • Safe-deposit box at front desk
  • Library
  • Adjacent to a golf course

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chez Eugénie - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 10 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Hosted evening meal costs EUR 32

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs EUR 10 (one-way)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 19 per day (164 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts major credit cards and cash.

Also known as

Qualys Hotel Windsor
Qualys Hotel Windsor Biarritz
Qualys Windsor
Qualys Windsor Biarritz
Hotel Windsor Grande Plage Biarritz
Hotel Windsor Grande Plage
Windsor Grande Plage Biarritz
Windsor Grande Plage
Hotel le Windsor Grande Plage Biarritz Hotel
Hotel le Windsor Grande Plage Biarritz Biarritz
Hotel le Windsor Grande Plage Biarritz Hotel Biarritz

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location located on the grande plage. The receptionist and all the staff were very helpful and friendly. Very nice would go back.
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Sejour at the Windsor hôtel
We were delighted by the welcome by the Staff on arrival. The room was very clean, the bed very comfortable. Just one criticism, the awful smell from drains which was never addressed. A shame because they have a super hotel and sea views with a devoted and efficient Staff. The rate was reasonable too!
Sea view
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Beach access Biarritz
We loved Biarritz. Although are view was not full on it was spectacular. Room was spacious for some reason it was handicapped room. Shower was spacious and easy to get in and out. Biarritz was one of our favorite cities. Nice breakfast. Room service would have been ice for the first night as we arrived late and tired. Overall we loved it
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel
Amazing staff and great location
Allen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the hotel , the friendliness and eagerness of the staff to help
Benjamin, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Well located, excellent staff
1-night romance trip
Verified Expedia guest review

4/10 Fair

Misleading photos, not worth the the cost!
There are several options for hotels close to the ocean and we chose this hotel based on the beautiful photos. We decided to splurge and upgraded to a superior ocean view room. Upon entering our room, I returned to reception and explained that this was not the room that was pictured when I booked. They disagreed with me and told me it was indeed a Superior room and there was no others room to switch to. One of the reasons we love to stay at the beach is the sound of waves at night. This room/hotel is situated above the roof top bar of the casino and the music and partying was so loud we were forced to close the windows. When I awoke at 3:30, the bar had closed and I opened the windows only to be woken up again at 6am by the noise of the street cleaners and the delivery trucks unloading downstairs. The very uncomfortable bed was 2 twin beds pushed together. There were only 2 outlets in the room, one on the one side of the bed and the other near the door which was very inconvenient. Also, the bathroom had not toiletries other than hand gel. The location of the hotel had some shops and restaurants but the main shopping area was a long walk. Needless to say, we were very disappointed in this hotel. Biarritz is a beautiful and friendly town but there are better options and locations available.
This is the view from my superior ocean view room. It is over a roof top bar that is quite loud through the night!
Maureen, 2-night trip
Verified Hotels.com guest review

6/10 Good

standard room verry verry small for a 4 stars.
Roland, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ross, 1-night business trip
Verified Hotels.com guest review