May 1, 2023
Overall wonderful! Exquisite!
The place was very good. Everything was top-notch from the start until the end. The staff is very friendly, helpful, and they'll accomodate you to your needs. The food was DELICIOUS, the animation team was wonderful and the place overall was great! I'd give it a 8.5/10. There was a few things that could be improved: •Communication, they had a private event this weekend and not all the staff knew about it. So they were closing some places and sending you to another , but surprise, when you went to the other restaurant, that one was also closed, so that was a miss-communication from their part. •There are reserved chairs in one of the pools, the staff who was assigned that spot lacks common service and communication skills. Treats you bad if you sit in those reserved spaces. Do note that those spaces do not have any type of signal or letter that will imply that these are private only. So there is two solutions there, one to teach that employee how to treat people, and the other one to put signals there to let people know that the space is reserved. • A private event made restaurants close earlier, which affected our eating schedule.
Francis, 2-night family trip
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