6/10 Good
July 26, 2022
Hotel Rufolo Ravello
Nice property located in ravello, pros: checkin was stress free and both ladies at reception were very kind and welcoming, swimming pool, amazing view from swimming pool of the sea, walking distance to the piazza and the bus stop at ravello to visit amalfi coast and other places along the coast.
Cons: 1. avoid breakfast at the hotel and rather eat at the cafes which are in walking distance to the piazza (50m distance)
2. Rooms in need of refurbishment
3. The lady at Checkout was rude and we had an unpleasant experience. We had taken out 2 bottles from the minibar and kept it outside to make room for the juice we got from outside, she instead charged us and started accusing us when we said that the water bottles were not used by us and kept outside the minibar. The checkout was stressful because of that lady. The management must counsel the lady on customer service.
4. No Uber available so we had to take the local taxi to praiano which was expensive - 80 euros for one way transfer.
5. Hotel is
3-night trip
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