Arenal Springs Resort

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Outdoor pool
Pool waterfall
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Overview of Arenal Springs Resort

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Arenal Springs Resort

3.5 star property
Mountain hotel with spa, near Ecotermales Fortuna

9.4/10 Exceptional

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
La Fortuna de San Carlos, Arenal, La Fortuna, Alajuela
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Hot springs
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Babysitting
  • Conference center
  • Business center
For families
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Arenal Volcano National Park - 7 min drive
  • La Fortuna Waterfall - 14 min drive
  • Lake Arenal - 18 min drive
  • Arenal Volcano - 16 min drive

Getting around

  • La Fortuna (FON-Arenal) - 13 min drive
  • Juan Santamaria Intl. Airport (SJO) - 133 min drive
  • Airport shuttle (surcharge)

About this property

Arenal Springs Resort

Arenal Springs Resort puts you within a 10-minute drive of Arenal Volcano National Park and offers an airport shuttle (available 24 hours) for CRC 108000.00 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Ti-Cain, one of 3 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and bar.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Ecotours
  • Personal watercraft (motorized)
  • Hot springs
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Conference center (969 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Natria has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with hot springs/mineral springs and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Ti-Cain - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: CRC 62000.00
  • Christmas Eve (24 December) Gala Dinner per child: CRC 31000.00 (from 6 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 108000.00 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Hot springs access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Arenal Springs
Arenal Springs Fortuna
Arenal Springs Resort
Arenal Springs Resort Fortuna
Springs Arenal
Springs Resort Arenal
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort La Fortuna
Arenal Springs La Fortuna
Arenal Springs Resort Hotel
Arenal Springs Resort La Fortuna
Arenal Springs Resort Hotel La Fortuna

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

Joyce, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeff, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Place.
Amazing Hotel couldn't find fault. Never stayed anywhere where all the staff are so happy and attentive it really shows.The Volcano Views are something else.
David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great choice in La Fortuna
really nice hot springs resort, first time in La Fortuna but we love this small town and the resort
Ho, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RONNY ALBERTO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love this place!
Absolutely love this place. It was my second time back and will stay there next time. Everyone and everything was great. Love the views of the Volcano. Grounds, pools, and facilities are well maintained.
Donald, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay, room , staff, food all was amazing. Definitely will return.
Maria, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Escape with Good Friends
My stay was wonderful. Staff is super friendly, and breakfast was supper. Location and view were fantastic. Potential area of improvement: Lunch and dinner food needs improvement for the type of pricing. It was just OK. Besides that, everything else was wonderful
Olga, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rafael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review