Four Points by Sheraton Victoria Gateway

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Overview of Four Points by Sheraton Victoria Gateway

Four Points by Sheraton Victoria Gateway

3.5 star property
Suburban hotel in Victoria with 2 bars/lounges and indoor pool

8.4/10 Very Good

1,006 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is P7,965
Price available on 21/08/2022
Map
829 McCallum Road, Victoria, BC, V9B6W6
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Free casino shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Government Street - 12 min drive
  • Royal BC Museum - 15 min drive
  • Victoria Harbour - 16 min drive
  • Victoria Clipper Ferry Terminal - 27 min drive
  • University of Victoria - 22 min drive
  • Butchart Gardens - 25 min drive
  • Sooke Harbour - 32 min drive

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 15 min drive
  • Victoria Intl. Airport (YYJ) - 29 min drive
  • Maple Bay, BC (YAQ-Maple Bay Seaplane Base) - 51 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 127 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 174 min drive
  • Friday Harbor, WA (FRD) - 22.4 miles/36 km
  • Roche Harbor, WA (RCE) - 19.5 miles/31.3 km
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 23.2 miles/37.3 km
  • Free area shuttle
  • Free casino shuttle

About this property

Four Points by Sheraton Victoria Gateway

Enjoy your visit to Victoria with a stay at Four Points by Sheraton Victoria Gateway. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Metropolitan Grill & Bar, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a 24-hour health club, and a fitness center. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Minimum check-in age - 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 5 km
  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area

Traveling with children

  • Children stay free
  • Free local shuttle
  • Children's menu

What to do

  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (54896 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Korean

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Metropolitan Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Patio - Overlooking the garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay

Optional extras

  • Breakfast costs between CAD 15 and CAD 30 for adults, and CAD 12 and CAD 15 for children (approximately)

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Chulsung, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Duane, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Avoid at all costs!!
The hotel carpet was absolutely filthy with black lines everywhere. We had to wear shoes throughout or our socks (or feet) would become black in minutes. When I complained to the lobby they said housekeeping would deal with it. They never entered our room. Parking became very full at night and people had to park in non parking spots. The beds were uncomfortable and the pillows were so thin. Definitely won’t be staying at this hotel again.
Black lines on carpet
Cars parked everywhere due to lack of spots.
Michelle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wissam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Corey, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3rd year in a row we've stayed here. Always clean and quiet.
JOHN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

bassam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good,location, clean,Very nice front desk specially Suzanne ,very helpful and nice, the room clean and quiet and the shower is very clean this hotel is very good i will definitely come back,thanks Suzanne for your help. I will recommend to everyone want a nice place to enjoy the stay in Victoria.
Carol, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay on Canada Day.
Our stay was wonderful! The food was great, the pool area clean and everything about the room was good. Will definitely stay here again.
Norman, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Helena, 1-night trip
Verified Hotels.com guest review