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Pacific Hotel & Spa

Photo gallery for Pacific Hotel & Spa

Outdoor pool, pool umbrellas
Front of property
Minibar, in-room safe, individually furnished, desk
Lounge
Living area

Overview of Pacific Hotel & Spa

Pacific Hotel & Spa

5.0 star property
Luxury hotel with spa, near Angkor Wat
9.0 out of 10 Superb
9.0/10 Superb

292 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
National Road No. 6, Kaksekam Village, Sror Nge Commune, Siem Reap, Siem Reap
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Room options

About this area

What's nearby

  • Angkor Wat - 36 min walk
  • Old Market Area - 5 min drive
  • Pub Street - 6 min drive
  • Angkor Night Market - 6 min drive

Getting around

  • Siem Reap Intl. Airport (REP) - 5 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • Happy Restaurant Korean Food - 2 min drive
  • Rocky Cafe - 3 min drive
  • Chamkar House Vegetarian Restaurant - 3 min drive
  • Nearykhmer Restaurant - 3 min drive
  • Hunkaar Table & Lounge - 2 min drive
Map

About this property

Pacific Hotel & Spa

Pacific Hotel & Spa is just 2.5 mi (4 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Island Restaurant serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and airport proximity.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 236 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 2 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (3897 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Fitness center
  • 9 holes of golf
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink

Room amenities

Be entertained

  • 21-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Island Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Pacific Hotel Siem Reap
Pacific Siem Reap
Pacific Hotel And Spa
Pacific Hotel Siem Reap
Pacific Hotel Spa
Pacific Hotel Spa
Pacific Hotel & Spa Hotel
Pacific Hotel & Spa Siem Reap
Pacific Hotel & Spa Hotel Siem Reap

Frequently asked questions

Does Pacific Hotel & Spa offer free cancellation for a full refund?
Yes, Pacific Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pacific Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Pacific Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pacific Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pacific Hotel & Spa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Pacific Hotel & Spa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Pacific Hotel & Spa?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Pacific Hotel & Spa and nearby?
Pacific Hotel & Spa has a spa, an outdoor pool, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Pacific Hotel & Spa?
Yes, there's an onsite restaurant, Island Restaurant.
Does Pacific Hotel & Spa have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Pacific Hotel & Spa like?
Pacific Hotel & Spa is a short 5-minute drive from Siem Reap Intl. Airport (REP) and 8 minutes' walk from Cambodian Cultural Village.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very Good

KARAMCHUND, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The pool was huge and nice. The semi-outdoor restaurant (under a roof but without walls) was nice, too.
Verified Expedia guest review

10/10 Exceptional

soknay, 1-night trip
Verified Expedia guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great service Put in a side wing far from reception One pool area in repair
X, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The friendly staff are very helpful free shuttle service too and from the airport stayed for nine days
Richard, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Super
Super good stay, everything aspects of the hotel from airport transfer, check-in registration, the room, the housekeeping, restaurant and particularly the professionalism demonstrated by the whole team of staff are good. This is the hotel where everyone not only doing his/her best to serve the guests but will go beyond the call of duty to attend to the needs and request of the guests. Thank you all.
yeo, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It's a beautiful hotel, and the staff are incredible. They work very hard to make sure you have a good time, treat you well, and are very professional. If you are planning on going to Siem Reap to visit Angkor Wat and relax, this is a great place to stay.
2-night family trip
Verified Expedia guest review

8/10 Very Good

The hotel is nice and the staff is fantastic. Manly the guests are Chinese people, so breakfast is Asian style: no ham, no bacon, no cheese, no cake. The SPA is fantastic, same as the quality of the food served during the dinner.
4-night trip
Verified Expedia guest review

8/10 Very Good

Very nice hotel, quiet environment and spacious room! Breakfast variety is acceptable but can be too crowded sometimes.
4-night trip
Verified Expedia guest review