Crowne Plaza ANA Toyama, an IHG Hotel

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Overview of Crowne Plaza ANA Toyama, an IHG Hotel

Crowne Plaza ANA Toyama, an IHG Hotel

4.0 star property
4-star hotel in Toyama with 2 restaurants and bar/lounge

8.6/10 Fabulous

568 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Meeting Facilities
  • 24/7 front desk
Map
2-3 Otemachi, Toyama-shi, Toyama, Toyama-ken, 930-0084
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Laundry service
  • Conference space
  • Meeting room
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Choose dates to view prices

About this area

What's nearby

  • Heart of Toyama
  • Noto Peninsula - 39 min drive

Getting around

  • Toyama Airport (TOY) - 15 min drive
  • Toyama Station - 14 min walk
  • Kamihommachi station - 15 min walk
  • Uozu Station - 25 min drive

About this property

Crowne Plaza ANA Toyama, an IHG Hotel

4-star hotel in the business district
A coffee shop/cafe, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Crowne Plaza ANA Toyama, an IHG Hotel. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and wedding services
  • A 24-hour front desk, a porter/bellhop, and a gift shop
  • A ballroom, luggage storage, and a banquet hall
  • Guest reviews give good marks for the breakfast, overall value, and helpful staff
Room features
All guestrooms at Crowne Plaza ANA Toyama, an IHG Hotel offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and toilets with electronic bidets
  • 32-inch LCD TVs with digital channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11:30 PM
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1500 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space (9149 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Bathroom emergency pull cord

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

カフェ・イン・ザ・パーク - Onsite buffet restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2650 for adults and JPY 1400 for children (approximately)
  • Late check-in between 11:00 AM and 11:30 PM can be arranged for an extra charge (amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Parking

  • Self parking costs JPY 1500 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Ana Crowne Plaza Toyama
Ana Toyama
Crowne Plaza Ana Hotel Toyama
Crowne Plaza Ana Toyama
Crowne Plaza Toyama
Toyama Ana
Toyama Ana Crowne Plaza
Crowne Plaza ANA Toyama Hotel

Frequently asked questions

Does Crowne Plaza ANA Toyama, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza ANA Toyama, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza ANA Toyama, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza ANA Toyama, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza ANA Toyama, an IHG Hotel?
Yes. Self parking costs JPY 1500 per night.
What are the check-in and check-out times at Crowne Plaza ANA Toyama, an IHG Hotel?
You can check in from 2 PM - 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.
Are there restaurants at or near Crowne Plaza ANA Toyama, an IHG Hotel?
Yes, there are 2 onsite restaurants. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include sasaya (4-min walk), Le Glouton (5-min walk), and Shogun Burger (5-min walk).
What's the area around Crowne Plaza ANA Toyama, an IHG Hotel like?
Crowne Plaza ANA Toyama, an IHG Hotel is in the heart of Toyama, a short 2-minute walk from Toyama Castle and 6 minutes' walk from Toyama City Hall Observation Tower.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Fair

There has to be better Toyama Hotels
No staff in port to help with luggage or car. Inside staff reluctant when asked to take luggage to room. HORRIBLE bed. Ancient tv. Staff unfamiliar with norms. Only the breakfast gains them any points.
Raymond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antarqui, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

With our stay, it was nice and excellent, we enjoy our stay and looking forward to check in again
John Erick, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Momin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rohini, 2-night trip
Verified Expedia guest review

8/10 Very Good

Friendly staff and nice buffet breakfast.
2-night business trip
Verified Expedia guest review

2/10 Poor

Staff was very unwelcoming. Hotel was extremely outdated, and had very little social distancing enforced. Room was extremely small with little to no amenities for the price!
1-night family trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
The service here is superb and attentive. The buffet breakfast as well as their dinner is not only value for money but of quality. Pretty near the train station and makes it pretty easy to visit the castle too
Chee, 2-night trip
Verified Hotels.com guest review

6/10 Good

Location is excellent. We need English help and was only one staff is available. However for some reason s he didn't serve us even though he was free. The staff we had has no English skills. They could maybe give us the one who can speak well.
2-night family trip
Verified Expedia guest review