Choose dates to view prices

Hotel Palacio Mundo Imperial

Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools
6 outdoor pools
6 outdoor pools
6 outdoor pools
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hotel Palacio Mundo Imperial

Hotel Palacio Mundo Imperial

4.0 star property
4-star resort with full-service spa, connected to the convention center, near La Isla Shopping Village

8.0/10 Very Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 6 outdoor pools
  • Breakfast available
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television

Room options

About this area

What's nearby

  • In Puente del Mar
  • Parque Papagayo - 38 min drive
  • La Quebrada Cliffs - 20 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • Aroma Bistro - 5 min walk
  • Shu - 7 min walk
  • Texas Ribs La Isla - 7 min walk
  • La Trainera - La Isla - 8 min walk
  • La Mansión - 8 min walk

About this property

Hotel Palacio Mundo Imperial

A great choice for a stay in Acapulco, Hotel Palacio Mundo Imperial features a free kids' club and puts you just 1.5 mi (2.5 km) from the airport. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this upscale resort include 6 outdoor pools, a bar/lounge, and a health club. Fellow travelers say great things about the family-friendly amenities and location.

All inclusive

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 814 units

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs only, 2 per room, up to 20 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (MXN 200 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Surfing/body boarding nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2014
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 6 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 46-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Mizumi - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required.
Marché - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
La Moda - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Acua - This poolside family restaurant specializes in Mexican cuisine and serves lunch and dinner.
Carnivore - This steakhouse specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: MXN 200 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Parking

Optional extras

  • Breakfast costs between MXN 420 and MXN 420 for adults, and MXN 210 and MXN 210 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MXN 350 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 999 per pet, per night

Parking

  • Covered valet parking costs MXN 200 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial offer free cancellation for a full refund?
Yes, Hotel Palacio Mundo Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Palacio Mundo Imperial?
As of December 5, 2022, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on December 6, 2022 start from P 6,045, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Palacio Mundo Imperial?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Palacio Mundo Imperial?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Hotel Palacio Mundo Imperial?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 20 lbs per pet. There's a charge of MXN 999 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Palacio Mundo Imperial?
Yes. Valet parking costs MXN 200 per night.
What are the check-in and check-out times at Hotel Palacio Mundo Imperial?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Palacio Mundo Imperial and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Hotel Palacio Mundo Imperial also has 2 poolside bars, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Palacio Mundo Imperial?
Yes, there are 4 onsite restaurants, featuring seafood, pool views, and poolside dining. Nearby restaurants include Aroma Bistro (5-min walk), Shu (7-min walk), and Texas Ribs La Isla (7-min walk).
Does Hotel Palacio Mundo Imperial have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Palacio Mundo Imperial like?
Hotel Palacio Mundo Imperial is in Puente del Mar, a short 3-minute drive from General Juan N. Alvarez Intl. Airport (ACA) and 4 minutes' walk from Forum de Mundo Imperial. Travelers say that the resort is in a great location.

Overall score and ratings

8.0

Very Good

8.4/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Royi, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Close to airport
Maria, 3-night business trip
Verified Expedia guest review

6/10 Good

Carlos, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Karina, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

fernando, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Clean lobby and entrance and room. The service was hit or miss. Sometimes was really good and other times food was forgotten.
Ericka, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Bad service
Silvana, 5-night romance trip
Verified Orbitz guest review

6/10 Good

We chose this hotel bc of its location adjacent to the convention center and bc it had an all inclusive opinion. However the all inclusive package is not like the ones at beach front resorts. There are more than half of the menu items that are not included and we were actually turned away feom one restaurant alll together. We were promised exclusive access to one lounge which was never even open
Jacqueline, 5-night family trip
Verified Expedia guest review

6/10 Good

Unique: The property is huge, the corridor in front of the hotel is beautiful. The personnel is kind, the best is chef Alain Vazquez. The restaurant Carnivore has an oppressive decoration. What I liked (though for that price it was the least to be expected): the manager paid attention to our health situation (the hotel paid for the doctor's visit and medicine). He offered an extra night with no meals (!). What I didn't like: the food (my son and me got acute gastroenteritis after the first night), some personnel (one of the concierges was supposedly taking care of our situation but on the final day we got to know that the manager didn't even have the faintest idea of what had happened. The furniture is weary, there were no amenities open.
Yadira Alma, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Sebastian, 5-night trip
Verified Expedia guest review